Alice Hayes

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@SchererJa1 @lifestanceUS 🧵 I’m glad you at least had a good doctor! Mine was disgraceful, and harmed me far more than they ever helped. PM me if you’d like to join our group. You’re not alone in this, unfortunately.

@AliceIsFierce @lifestanceUS How have they not been taken down. This is not right to mess with people’s mental well being. The problem is the doctors are really good.

@lifestanceUS we have some major billing issues with your Las Vegas office. Multiple times from my last employer to even this one. First one they kept billing incorrectly. Now being told not in network but online days in network for the two doctors.

@SchererJa1 @lifestanceUS 🧵 Even when I showed them irrefutable evidence that an appointment they’d billed as a 30 minute outpatient appointment PLUS 16-37 minutes of counseling only actually lasted 7 minutes, they insisted they were right and I was wrong.

@SchererJa1 @lifestanceUS 🧵 I don’t know how they keep getting away with it. They fraudulently billed every single one of my appointments for THREE YEARS. When my ‘balance’ skyrocketed as a result of their fraud, they withheld treatment from me until I made a payment.

@hahalorenzo @lifestanceUS @hahalorenzo LifeStance is a crooked company known for billing fraud. They won’t help you, unfortunately. We have a support group for patients who’ve been victimized by their fraud and unethical billing - PM me if you’re interested in joining us, we may be able to assist you.

.@lifestanceUS I think it’s wild that yall are charging me an $85 cancellation I paid the copay. I have been with yall for nearly two years and there have been multiple times, that I have been cancelled on and had to reschedule, so we should be even.

@gtfyudl24116531 @lifestanceUS @gtfyud24116531 LifeStance is a crooked company known for billing fraud. They won’t help you, unfortunately. We have a support group for patients who’ve been victimized by their fraud - PM me if you’re interested in joining us, we may be able to assist you.

@lifestanceUS I contacted you through your portal twice to discuss what I believe are illegal billing practices. You are charging me double my copay amd taking money without my consent. I have asked rospeak with your leadership several times and NO ONE RESPONDS!!! #Lifestance

@paulrosengard @lifestanceUS @paulrosengard has your billing issue been resolved?

@lifestanceUS Pls ask someone in billing to contact me at rosengardpaul@gmail.com to resolve an issue.

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@Chefsploration @lifestanceUS @chefsploration LifeStance is a crooked company known for billing fraud. They won’t help you, unfortunately. We have a support group for patients who’ve been victimized by their fraud - PM me if you’re interested in joining us, we may be able to assist you.

@lifestanceUS I just did. Three weeks to "review" the money YOU owe ME? y'all got me fucked up. Are y'all gonna return my money plus the interest i owe on my CC???

Since the only way to get companies to act right is to put them on blast on twitter, @lifestanceUS has owed me over $300 that they erroneously charged my credit card over a month ago and are "reviewing my refund" Give me my fucking money or I'm calling you guys every fucking day

@JacquiMullen @lifestanceUS @jacquimullen LifeStance is a crooked company known for billing fraud. They won’t help you, unfortunately. We have a support group for patients who’ve been victimized by their fraud - PM me if you’re interested in joining us, we may be able to assist you.

@lifestanceUS I have a huge complaints against your billing department and for a metal health place to add that much anxiety to a patient is disgusting the luckily is not me but seeing the anxiety you have created in this individual your license should be revoked or whatever can be done

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Not the Valentine’s Day pounding I was hoping for….

@JDEE_EM @lifestanceUS @JDEE_EM Life$tance sucks, I’m sorry you had this experience. PM me if you want to connect to others who’ve had similar experiences.

@lifestanceUS This is a joke, and it doesn’t work. Your team should be ashamed of themselves for not only cancelling a long standing appointment for a first time visit, but saying you don’t have any availability in an additional month from the original appt date

Your experience is everything to us. Whether you’ve had a great session or want to share how we can do better, we’re here to listen. Have feedback about your care or experience? Let us know by filling out the form at the bottom of this page: lifestance.com/contact

@Cutrer @MarketInstitute @lifestanceUS This is what @lifestanceUS does, unfortunately. Their billing fraud is rampant and disgusting. PM me if you want to connect with others who’ve been defrauded by Life$tance.

@MarketInstitute Is there a good way to report this? This recently happened @lifestanceUS purchased my provider and my bills doubled. I asked and my provider told me they were instructed to change codes

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@lifestanceUS Got anything to say, @lifestanceUS ?

@lifestanceUS This interaction basically sums up my entire experience with @lifestanceUS. They don’t care about the fraud they’re committing. They don’t care about their patients. They literally don’t even care enough to look at an email attachment.

In case anyone was wondering exactly how much @lifestanceUS cares about their patient experience: not enough. 🧵

If @lifestanceUS cared, they wouldn’t be committing billing fraud at their patients’ expense. Still no response from Life$tance. My account still hasn’t been corrected. They continue to ignore every communication I send while CONTINUING to fraudulently bill me for appointments.

@lifestanceUS You’re not here to correct billing fraud though, right? Because you obviously don’t give a shit about that.