Alison Eppey

@SouthernRailUK No trains have left Victoria for over an hour for Bognor Regis so not sure where these trains are ! And no information at all at station

👉 Fewer trains than usual will run between London Victoria and Southampton Central, and also between London Victoria and Portsmouth. 👉 These trains will instead run between London Victoria and Bognor Regis. 🕓 Your journey will take up to 50 minutes longer than usual, and you may need to use an alternative route.

⚠️ Due to a fault on a train at Eastbourne, all lines are currently blocked. 🚆 We are working to get the train on the move as soon as possible. ℹ️ More info to follow.

@UsforThemUK And you did make a difference where you could thank you 🙏

We cared.

@Port_of_Dover New controls, French staff UK asked for, poor comms between operators and Port, weather irrelevant, coaches were not at check in. Kids impacted by lockdowns again paying the price. But glad some ‘adults’ got yourselves attention on Twitter from me purely raising awareness.

@Port_of_Dover Mine too I know this is French controls but surely problems like this caused by Brexit should be under control by now

The Port, ferry operators & agency partners are striving to get coach passengers away. We apologise for the delays with border processing & will look to get you on your way as soon as possible

@AlexBish6 Hi Alex my daughter probably knows more than me I was just trying to get awareness, they have been 10 hours and just one coach from passport control now but no clear answer on if it’s new controls, weather or something else

@AlisonEppey could I please speak to you about the dover problems ?

@johnmarples4 @Port_of_Dover My guess is you don’t have kids stuck for 12 hours at Dover on a coach

@AlisonEppey @Port_of_Dover 😂😂😂 I travel to France regularly. I received an email from Uk.gov 5 days ago that stated..There is also ongoing strike action affecting multiple sectors including transport networks. Do your own research 😂😂

@johnmarples4 @Port_of_Dover If you bothered to do your research you would find it’s not because of the strikes

@AlisonEppey @Port_of_Dover Caused by brexit, you retarded cockwomble. This is bacause of the nation wide strikes in France due to pension age being increased. Why do you retarded morons blame everything on brexit. It’s time you actually woke up 😂😂😂😂

@BBCBreaking is nobody reporting the chaos at Dover and all the kids stuck in coaches ?

@TheWeald Thank you for taking care of them we know it’s out of your control they are really at the end of their patience as are you I am sure !

Getting supplies in for our intrepid ski trip students and staff sadly still at Dover

@dfds_uk Thank you for confirming they have toilets on coach they are just fed up and tired and know they have lost their evening tomorrow is anything being done by the port to speed it up ?

@AlisonEppey Hi Alison, we have toilets situated at the front of the port where the coaches are queuing, so they should be allowed off the coach. ^LM

Good evening Twitter 👋 Lewis here signing on in a very busy Dover, I will try and respond to as many questions and queries as possible. ^LM

@RoryStewartUK @alistaircampbel @RestIsPolitics another impact of Brexit hundreds of school kids stuck in coaches at Dover missing their holiday tomorrow because of new French customs

@Kelly2776 @a_mumberson @DFDSUKUpdates My kids have been in a queue since 2.30pm not moved only allowed off coach once

@a_mumberson @DFDSUKUpdates We are with a school group, arrived at 16:00 for the 18:05 ferry, hardly moved in the queue. Apparently ferry’s have been leaving half empty as coaches aren’t getting through French passport control in time

@dfds_uk @gsprojecthealth It’s more than 5 hours

@gsprojecthealth Hi there, we have been advised the wait time for coaches is around 5 hours from when they join the queue. We have no queues at check-in so will be processed promptly and put on the next available departure. ^LM

DFDS Coach Update | Due to the high volumes of traffic at the port of Dover, coaches will experience delays reaching us, on arrival at the check-in point we will transfer you to the first available departure.

@DFDSUKUpdates It’s far more than 5 hours our kids have been told they are unlikely to leave until 11 there have been there since 2

@SimonJonesNews Loads of them are kids many waiting over 6 hours so far on coaches

Coach passengers have been facing delays of several hours at Dover at the start of the Easter getaway due to ‘extended processing times’ at French border controls, according to the Port authorities.  The bad weather is also leading to ferry services running behind schedule.

@thxmqb78nk @chlmum @PoD_travelnews It doesn’t matter who is to blame the port should have been better prepared

@AlisonEppey @chlmum @PoD_travelnews It’s French customs not ferry operators

Please be advised that due to high volumes & extended processing times at Border Controls, there are delays for coach traffic. We apologise for the inconvenience these delays may have caused to passenger journeys and thank all port users for their patience at this time.

@SkyNews Is anyone aware of the chaos at Dover and all the kids stuck in coaches there ? Unbelievable

@Port_of_Dover @PoD_travelnews It’s is unbelievable coaches full of kids left sitting for hours anyone would think they didn’t know it was school holidays !

@PoD_travelnews Please be advised there are delays in clearing border controls, especially for coaches. We appreciate your patience, as the Port, ferry operators & partners are working together to try & get passengers on their way, as quickly as possible.

@chlmum @PoD_travelnews It’s completely unacceptable the ferry operators must have know how many coaches with kids were coming

@PoD_travelnews They haven't really had much choice have they?? Coach loads of school children and poor teachers stuck for hours with NO information. No way of charging phones so ability to check they are ok is dwindling. Not to mention once they get across and have hours to travel still!!!

@PoD_travelnews Yes same here my kids stuck on a coach since 11.00 now waiting 5 hours at Dover surely they expected this