Alison Stephens

@SixtUK You sent me a complaint link yesterday which takes you to a fraudulent account. Luckily I realised before I gave them my bank details. This is appalling!

Please be aware that there are X accounts impersonating SIXT UK as a scam. For your protection, we want to remind you that this is SIXT UK's official X account.

@SlXTUK @SixtUK have processed the complaint this morning using the above link. This has taken me to a fraudulent account where I have been contacted by someone asking for my bank details. Why is @SixtUK giving customers a link to a scam. Could you get any worse

@MartinSLewis can @SixtUK really charge my credit card for damage I am contesting? Not responding to emails with questions about supposed damage. What do I do?

@SixtUK why do you not answer emails challenging a damage claim but instead charge my credit card without my permission. Utterly disgusting behaviour! Is it even legal @MoneySavingExp

@easyJet explain why you cancelled your flight to GVA on 3rd Aug? You say it was the weather & not safe for your ground staff to work. Cancelled flight on 2nd. No mention @BristolAirport of issues & weather forecast was good. Are you lying to get out of compensation? Disgusting!

@BristolAirport how many flights were cancelled on Aug2nd & 3rd 24. Weather was so bad all ground operations were stopped on 2nd Aug &could not resume on 3rd Aug?🤷‍♀️ Seems strange you did not mention this on X or are @easyJet making up stories for why they cancelled their flight

@easyJet Thanks Jay. They also confirm that they are often used by @easyJet when you cancel flights from Bristol. I am proceeding on this basis

@AlisonStephens5 Hi there. I can confirm that if the hotel is a 3-star hotel - you can proceed to book it. Thanks, Jay

Another day, another airline drama. Thank you @easyJet for cancelling my son’s flight tomorrow from Bristol airport. The first time he was supposed to be home in 6 months. Now trying to find out if you will let him stay at Hampton by Hilton at the airport but no-one will confirm

@easyJet Thanks Jay. I have just spoken to Hampton by Hilton and they confirm they are a 3 star hotel. Just hope @easyJet agree🤷‍♀️

@SwissportBags @SwissportBags it was your responsibility to get the bag to Geneva and it is still in @manairport and no-one is looking for it. You are liable for its loss! Why can’t you check for it and locate it?

@AlisonStephens5 Hello, @AlisonStephens5. Thank you for contacting Swissport. To properly assist you on this, we highly suggest for you to contact Swissport in Geneva Airport at 0041 848 555 200 or send them an email at GVA.BAGSSWISSPORT.COM. Thank you and have a great day!

@SwissportBags my son’s hand luggage was taken from him at the gate @manairport @flyethiopian It only had a small code sticker on it. You then didn’t put it on the plane & it is lost. We are told it is still in @manairport but they are not responding to messages. What do we do?

@SwissportBags @SwissportBags the bag was taken at the gate so only had a small luggage sticker on it. If this has come off then there is no way of knowing where the bag should be going?

@SwissportBags @SwissportBags I am ringing them everyday & they can tell me nothing. Swissport in Manchester are not responding to their queries about the luggage. All they can say is that the bag did not make it on to the plane. They now do not know where in @manairport it is. So what do I do?

@SwissportBags Harry Stephens Geneva Airport ET729 Tag number ET020089 File number: GVAET10242

@AlisonStephens5 Last name: • Arrival/Destination Airport: • Flight details (e.g. XH1234/20NOV): • Bagage tag number (e.g. XH121212 / 0002121212): 2/2

@flyethiopian you took my son’s hand luggage off him on Tues 30th July @manairport saying it would be put in the hold. It wasn’t! No-one can tell us where it is & when it will be sent to GVA. It has his meds and school work in it. Someone needs to tell us what’s going on!

@RevolutApp @MoneySavingExp The reply was we are super busy! I have a fraudster talking to me right now asking me to use @RevolutApp. Surely you must want to catch them and stop them using your systems to scam people out of their money?

@RevolutApp @MoneySavingExp I have replied but as I am being told in the response that you have lots of messages I need to try and get some action on this asap. The scammers are active online as we speak! They are pushing me to use @RevolutApp

@MoneySavingExp can you look in to @RevolutApp. Got scammed this week @RevolutApp have the persons name, email, bank details and address but won’t investigate! Spoken to other people and this seems common practice to use @RevolutApp as the fraudsters know they won’t be caught!

@RevolutApp @MoneySavingExp I have just replied. Ironically the message back says you are experiencing a high level of messages. Probably from other customers who have been defrauded on @RevolutApp. Why aren’t you systems protecting your customers?

@AlisonStephens5 @MoneySavingExp Hey! Let's take a closer look at this over DM. We've just sent one your way.