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easyJet

@easyJet

We’re here to help from 8am to 8pm GMT. You can also visit our online Help Hub here: https://t.co/Y3IbdcInAX ⚠️This is our only Twitter account.

Europe Katılım Mayıs 2009
7.5K Takip Edilen565.9K Takipçiler
easyJet
easyJet@easyJet·
@CinimodGamer Hi there👋 thank you for reaching out. Please follow and DM us so that we can advise you. Thanks, Nela🦋
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Liverpoolfan345
Liverpoolfan345@CinimodGamer·
@easyJet I’m flying home on the day of the World Cup final might flight is when England might be (if they beat Argentina) heading out for the second half will I be able to watch the game on the flight?
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easyJet
easyJet@easyJet·
@AlisonWard38001 Hi there, we have sent you a DM please have a look. Thanks, Lethu
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Alijwardy
Alijwardy@AlisonWard38001·
@easyJet please could you tell me who to contact to add a mobility scooter to my flight. I have booked flights with royal caribbean and therefore cannot access my booking. Thanks
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easyJet
easyJet@easyJet·
@lyntonworcs Hi Vance. Thank you for your message. I have sent you a DM. Please take a look. Regards, Izak
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Vance Parsons
Vance Parsons@lyntonworcs·
This was the best flight I’ve ever had from Alicante. The departure and landing were dead on time. The take off, flight and landing were smooth. I have to mention the cabin crew who were marvellous especially the wonderful Dee. Well done @easyJet Credit where credit is due
Vance Parsons tweet media
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easyJet
easyJet@easyJet·
@BlackgrapeH Kindly follow us, so that we can respond to you. Thanks, Anga ✈️
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🍇
🍇@BlackgrapeH·
@easyJet hi, unable to check in online for my flight EZY8721 - could you please advise?
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easyJet
easyJet@easyJet·
@BlackgrapeH Hi there, thank you for reaching out. I'm sorry to hear you're having trouble checking in online for your flight. We are unable to respond to you via DM. Can you please follow and DM us so we can respond to you.
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easyJet
easyJet@easyJet·
@SLomvardos Hi there, we have sent you a DM please have a look. Thanks, Lethu
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Spyro
Spyro@SLomvardos·
@easyJet I am genuinely confused how as a easyJet plus customer I don’t seem to have fast track security on my boarding pass? On the web say you get it from Bristol my easyJet plus account is registered to the booking I love to know what I am doing wrong?
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easyJet
easyJet@easyJet·
@DanUn1ted Hi Dan, I have sent you a DM, kindly check your inbox. Thanks, Thandoh✈️
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Dan United
Dan United@DanUn1ted·
NEVER BOOK WITH @easyJet PEOPLE! They will fob you off and lie to you! Left us stranded in another country with no luggage! Disgraceful company who do not care.
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easyJet
easyJet@easyJet·
@leeflorist02 Hi Gail, thank you for reaching out. We are sorry to hear about your experience with your Prague trip. We understand how frustrating this must be, leading you to cancel your plans. Kindly follow and DM us, so that we can look into this for you. Thanks, Anga ✈️
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gail palin
gail palin@leeflorist02·
@easyJet what a con !!!! Booked break to Prague December 26 Flights times changed by EJ causing me to cancel I’d paid in full including seats & case in hold Big mistake EJ refused to refund seat & case money because id cancelled not excepting it was because EJ had changed times
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easyJet
easyJet@easyJet·
@PascaleChaancr Hi there, kindly follow us and send a direct message. I'm here to help. Thanks, Max
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Pascale Charlet
Pascale Charlet@PascaleChaancr·
@easyJet vol annulé sans solution ni aucune prise en charge. J’attends un remboursement et une réponse depuis trop longtemps, service scandaleux ! Pouvez vous apporter une réponse dans les plus brefs délais!
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easyJet
easyJet@easyJet·
@trayv87 Hi 👋 Feel free to follow us and drop me a message anytime. I’m happy to help. Thanks, Max
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Tracy Vaughan
Tracy Vaughan@trayv87·
@easyJet Hi - I sent the DM but I am being directed to a ‘virtual’ assistant. Are you able to assist me please Max
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Tracy Vaughan
Tracy Vaughan@trayv87·
@easyJet URGENT!! HELPPP!! Is it possible to board a flight without my kids middle name on it? I forgot to add them when booking and now when I try to add it it’s costing £120 so 60pp! Please tell me this won’t be an issue if not changed? Flight is next week, London to Greece
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maisiemoo
maisiemoo@maisiem35662813·
@easyJet why is the exact same holiday more expensive on my iPad and laptop, but cheaper when I look on the browser on my mobile
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easyJet
easyJet@easyJet·
@norealabs Hi Abbie. Thank you for reaching out. I have sent you a DM. Please take a look. Regards, Izak
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Abbie🪨
Abbie🪨@norealabs·
@easyJet refusing to provide a reason for why my flight was delayed on 10th June 2026 (EZY2320), Menorca to Luton. Unable to submit a claim to my insurance as the only communication we got was an announcement from the pilot!
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easyJet
easyJet@easyJet·
@news230997 Hi there, I have sent you a DM, kindly have a look. Regards, Jerry
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news
news@news230997·
@easyJet hello. I had a flight from Antalya to Southend cancelled. I received a refund for my ticket but still pending on my flight partners when it was requested same time. Please can you provide me with a status update
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easyJet
easyJet@easyJet·
@BindaBhudia Hi Binda, thank you for reaching out. We are unable to respond to you via DM. Can you please follow and DM us so we can respond to you. Thanks, Buhle
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Binda Bhudia-Patel
Binda Bhudia-Patel@BindaBhudia·
@easyJet we’re flying with you this summer (2 adults + 2 kids). We’re wondering if we can check in car seats for both kids?
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easyJet
easyJet@easyJet·
@_MistressVenus Good day, Venus. I am very sorry to hear that your daughter and granddaughter's flight was disrupted and that there was no assistance provided afterwards. Please send us a DM on X so we can look into this matter further. ✈️ Thank you, Siya.
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Venus
Venus@_MistressVenus·
@joshua_pieters @easyJet @easyJet same happened to my daughter on the same date and she was also given the same response by Easyjet. She has a disabled daughter and they were left at the airport at 1am with no help. She has reached out to a solicitor already.
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Josh Pieters
Josh Pieters@joshua_pieters·
Dear @easyJet My flight EZY8205 from London Gatwick to Zakynthos on 27 June 2026 was cancelled by easyJet. On 30 June I submitted a claim, and on 12 July 2026 I received your response assessing it as a compensation claim and declining compensation due to extraordinary circumstances. To be clear: I am not writing about compensation. I am requesting a full refund of my unused ticket under Article 8(1)(a) of Regulation (EC) No 261/2004 as retained in UK law. This entitlement is unconditional and applies regardless of the reason for cancellation, extraordinary circumstances are not relevant to it. The refund was due within 7 days of the cancellation. I did not travel on this flight or accept rerouting or a voucher. I am unable to request the refund through Manage Bookings, as the booking now incorrectly shows the flight as "flown". Please process the refund to my original payment method and confirm in writing within 7 days. If the refund is not processed, I will escalate this to AviationADR and/or pursue recovery via my card provider. I have submitted this complaint through your online form, I hope to hear back from you soon before escalating this.
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easyJet
easyJet@easyJet·
@jonnywoolven1 Hi Jonny. I am sorry to hear that your flight is delayed. Please DM us so that we can advise you. -Nela
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jonnywoolven1
jonnywoolven1@jonnywoolven1·
@easyJet Hi what's happening with flight 2112 from BORDEAUX to MANCHESTER, no clue what's going on just saying delayed without any rough timings?
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easyJet
easyJet@easyJet·
@llabres1969 Hola Antonio, te he enviado un DM. Por favor, échale un vistazo. Saludos, Jerry
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Antonio Llabrés
Antonio Llabrés@llabres1969·
@easyJet vuelo EJU7366 cancelado 27/06. Ref KCS7TW7. Reembolso 194,22€ prometido en 7 días desde 29/06. Hoy 13/07 y no ha llegado. Case ID 111283662. ¿Cuándo se procesa?
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easyJet
easyJet@easyJet·
@AndyRossTele Hi Andy. I'm sorry to learn that you're experiencing difficulties reaching someone. Here’s a list of numbers by airport for our Baggage Services teams easyjet.com/en/baggage-tra… or contact the airport directly and ask to be transferred to the lost property department. Thanks, Afika
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Andy Ross
Andy Ross@AndyRossTele·
@easyJet I’m trying to get in touch regarding lost property but having no luck actually speaking to someone, please assist.
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