@Budget called back to see if I could get someone else to help and spoke wit another rep who provided me Btr-customerservice@avisbudget.com to escalate and asked if his manager could help immediately. He offered to transfer me and I’ve been on hold for about 50 minutes.
Here in #OHPA our outstanding group of Support Leads are out there getting it done every day and they consistently amaze me with the dedication and heart they bring to this vital role. I appreciate each of you today and every day! Happy #IHXSLDay2018 🙌🏻🙅🏻♀️