@AmberWeidemann@flysaa_care Hi, we sincerely apologise for the lack of response and the frustration this has caused. Kindly DM us your case number so we can escalate to our customer recovery team. Once again we apologise for all the inconvinience caused. #CareTeam TM
@flysaa_care I urgently need assistance regarding a discount letter for a disrupted SAA flight (SA71 on 13 Jan 2026). I've emailed multiple times but haven't received any response. I need this urgently as I have a flight departing this Friday Please assist ASAP case nr
00029850