AnchorUSD Support

Please contact support via Direct Message with: - the email address on your account - any ticket numbers from support tickets that you've opened - the issue you are experiencing We will not be able to respond to messages without the above information.

@Shy_Hunter7 Hey there! Your bank account must be under the same name as your Anchor account. If it is, please write in to support@tryanchor.com and someone will reach out to you ASAP.

@AnchorUSDHelp too much of a challenge to withdraw funds topersonal account.I went through process connectingmy account and it keeps repeating saying account is connectedyet when Ireturn towithdraw it says no account connected.Seems to be a pattern it's sketchy.Fix your glitches!

@Paaaaaaaaaaaat I was able to find your info and locate your tickets. We're working on them now and will respond to you shortly. FYI we'll be expanding coverage to the weekend very soon, so you can expect to receive a response within 6 business hours, seven days a week!

@AnchorUSDHelp I can’t no longer DM your account. Search your DM. You should see it.

@AnchorUSDHelp how long does it take to get a response from your team?

@MinicucciMatt Hi there - we were able to locate your ticket and it appears this issue has been resolved. Thanks!

@AnchorUSDHelp Need help. clminicucci@gmail.com cannot access account. Two way authentication is not accepting my data.

Please contact support via Direct Message with: - the email address on your account - any ticket numbers from support tickets that you've opened - the issue you are experiencing We will not be able to respond to messages without the above information.

@MinicucciMatt Hello there - it looks like our Support team got to your email before we did here. We reset your 2-step verification and you should have access to your account again. Let us know if you have further questions!

@AnchorUSDHelp @AnchorUSDHelp currently locked out of our account. We were notified while on vacation that we needed to update our bank information for anchor?! We are now locked out of our account. Need help asap pls. Clminicucci@gmail.com Ticket number 116003

@GeoLeo12 @AnchorUSD We're not able to send you a DM, but if you write to us at support@tryanchor.com we'll be able to help you out asap!

@AnchorUSD @AnchorUSDHelp Hi can you dm me and help me with my account?

👋 We are now offering limited support via Twitter from @AnchorUSDHelp. Send us a DM there and we will assist you as soon as possible. We continue to add more resources to support customers and account holders only.

@Manzzell As part of ongoing requirements set by state and federal regulatory bodies, we may occasionally reach out to request an update to the KYC information you provided when originally setting up your Anchor account. Please write in at support@tryanchor.com so we can assist asap!

@AnchorUSDHelp why is this app making me reverify. My verification should have never been removed there’s been no change in my identification provided nor did I receive notice of this. Now this is impacting my ability to withdraw or use my crypto for payment

@bdwheeler7 @AnchorUSD Hi there - Your withdrawal may be undergoing additional review. This normally only takes a few additional hours during business hours (Mon-Fri, 8am-6pm ET), so you should see this transaction process shortly. To be sure, please send us a message at support@tryanchor.com.

@bdwheeler7 @AnchorUSD Hi there. Withdrawals will occasionally be subject to additional review. This should only take a few hours during business days (Mon - Fri). We appreciate your patience and understanding!

@tonymontoya2009 @AnchorUSD Hi there - we've received an responded to all your emails. Your withdrawals had to undergo routine review and was sent out a few days ago. Thanks for your patience and understanding!

@AnchorUSD I’ve emailed several times . I send some shib and polkadot to a wallet and it’s been over a day still says sending . Why so unprofessional ?

@tonymontoya2009 Hi there - we've received and responded to all your emails. Your withdrawals had to undergo routine review and will be on their way shortly. Thanks for your patience and understanding!

@AnchorUSDHelp why are you guys ignoring emails and even on there ? I sent you guys my info and the issue I had w you guys not sending some minor shib and polkadot

@tonymontoya2009 Hi there - we've received an responded to all your emails. Your withdrawals had to undergo routine review and will be on their way shortly. Thanks for your patience and understanding!

@AnchorUSDHelp request ticker is 114134 I’ve emailed several times . I sent some shib and polkadot to my wallet you guys have it still saying sending . Why are you guys holding people’s coins ? My email is tonymontoya6536@gmail.com very disappointed w your service

@Wolf87Bear96278 Hi there! I was able to find your ticket and it looks like your case is being actively worked on. Thanks for your continued patience!

@AnchorUSDHelp Anchor, please contact me. I'm not paying $7 on Twitter to dm you. My support request is 113928 I have been using your app since 2020. I have verified in 2020 but recently you wanted me to reverify. I sent my requested documents and now my account is frozen. Please HELP.

@Wolf87Bear96278 Hi there! I was able to find your ticket and it looks like your case is being actively worked on. Thanks for your continued patience!

@AnchorUSDHelp I'm not paying 7 dollars to Twitter to dm you. Please help me with support request 113928.

@cryptom76877631 We have recently ramped up our support and we’re reviewing past tweets. Please DM us with your account email address if you still need assistance.

@Wolf87Bear96278 Hi there! I was able to find your ticket and it looks like your case is being actively worked on. Thanks for your continued patience!

@AnchorUSDHelp Anchor, please contact me. I'm not paying $7 on Twitter to dm you. My support request is 113928 I have been using your app since 2020. I have verified in 2020 but recently you wanted me to reverify. I sent my requested documents and now my account is frozen. Please HELP.

Hello, there. Kindly send us a DM with your account email address so we can properly assist you.

@Wolf87Bear96278 Hi there! I was able to find your ticket and it looks like your case is being actively worked on. Thanks for your continued patience!

@AnchorUSDHelp Anchor, please contact me. I'm not paying $7 on Twitter to dm you. My support request is 113928 I have been using your app since 2020. I have verified in 2020 but recently you wanted me to reverify. I sent my requested documents and now my account is frozen. Please HELP.

@moirac96758582 We have recently ramped up our support and we’re reviewing past tweets. Please DM us with your account email address if you still need assistance.

@Wolf87Bear96278 Hi there! I was able to find your ticket and it looks like your case is being actively worked on. Thanks for your continued patience!

@AnchorUSDHelp Anchor, please contact me. I'm not paying $7 on Twitter to dm you. My support request is 113928 I have been using your app since 2020. I have verified in 2020 but recently you wanted me to reverify. I sent my requested documents and now my account is frozen. Please HELP.

@bfabs13 Please write in to us at support@tryanchor.com or send us a DM with your email address or ticket number so we can look into this asap. Thanks!

@AnchorUSDHelp why am I not able to withdraw funds on my account? I have in the past. It now states ach restrictions on my account. Please advise.

@Cryptomania8282 Hi there! We've received all your emails and DMs and are actively working on your case. Thanks for your patience!

@AnchorUSDHelp is AnchorUSD looking at my tickets? Is there any live support? It has been more than 5 hours, but there are no answers from AnchorUSD yet.

@AnchorUSDHelp why can't i withdraw my funds out of your exchange? It says that i don't have enough funds. But I do have funds. I sent an email to your support team but no answer. Can you please answer my request?

@Cryptomania8282 @AnchorUSD Hi there! We've received all your emails and are actively working on your case. Thanks for your patience!

@AnchorUSDHelp @AnchorUSD can someone help my tickets??