Andy Spence

@tokyojulia74 turned on to view Fully charged unit and second time nothing unit dead Requested a refund but policy is if opened no refund even if faulty! How do you know it’s faulty until it’s turned on? £100 might as well thrown it out of the window! Complete waste of money don’t get conned

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@KinmartinGary turned on to view Fully charged unit and second time nothing unit dead Requested a refund but policy is if opened no refund even if faulty! How do you know it’s faulty until it’s turned on? £100 might as well thrown it out of the window! Complete waste of money don’t get conned

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@Albert_Bartlett not impressed with the bag of chips ends, so many small end pieces, seems to be in most bags I’ve had lately! Nothing like the picture on the packaging very misleading.

@ClienResp927 👋

@ChrisStasoff @johnlewishelp Yea you just get one general call centre number not direct 🤷🏻‍♂️

@Andy_Spence63 @johnlewishelp Hi Andy, just Google it!

@johnlewishelp I need contact number for Oxford street store

@UtilitaFootball @EFL Newcastle United ⚽️⚽️-⚽️

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😁👋

@premierinn waiting a week for a refund need contact details to email for an update?

@houseoffraser what is your phone number for customer services need to discuss a faulty online purchase webchat and email not responding!

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@Selfridges Come on how long does it take to reply?

@Andy_Spence63 Hi Andy, please send us a DM with which store you purchased the Lorna Jane product from. We will get in touch with the store for you as soon as we have this info. We're sorry about this. - TH

@Selfridges why is your customer service so poor trying to sort a problem that your store caused! Can’t get through to store and a callback within the hour didn’t happen 🤷🏻‍♂️

@Selfridges 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

@Selfridges Dm also includes my email to which receipt was sent

@Selfridges If you read the dm fully you will see which store

@Selfridges I’ve responded but you have not!!

@Andy_Spence63 Hi Andy, sorry for this. I can see we have sent you a DM, please respond so we can look into this further for you. - MT