@IndiGo6E @jagograhakjago case in point. This was nowhere mentioned when making the booking.
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Anima Nivsarkar
6 posts
@Anima2608 Hi, please note that claim-related assistance is handled directly by Liberty Insurance. For more details, you can visit: goindigo.in/add-on-service…. This information is also mentioned on our website. We appreciate your understanding. ~Deepika
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@IndiGo6E Thanks for introducing a new scam under the name of zero cancellation charges. I’ve been running from pillar to post to get my refund after cancelling my flight. Please be transparent that it is a third-party “insurance” and not something Indigo itself offers customers.
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@jagograhakjago @libertyins @AsegoInsurance @IndiGo6E your customer care was of ZERO assistance and practically raised their hands when it came to refunding my money back. @MoCA_GoI please ensure stricter guidelines before airlines introduce new scams to cheat consumers.
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@jagograhakjago Please help me get my money back. @libertyins @AsegoInsurance thank you for your ZERO help. Your customer care keeps directing me to apply through website without understanding the issue
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