Anthem Blue Cross

@Jenmiller168 @Jenmiller168 We want to help. Please send your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

Why do people have health insurance when they deny life saving devices @AnthemBCBS ! After a major heart related emergency that has put my son in the hospital he was told he would need to wear a life vest to prevent possible literal death @AnthemBlueCross has denied the claim!

@MBiller101 Let’s investigate this issue. E-mail us at help@anthem.com and we’ll make sure the right person gets back to you. Please include your name, NPI, full address and county. Thank you.

@AnthemBlueCross confirms in-network stat but stops paying contracted rates in '26. Despite repeated attempts/hrs on hold/disconnects/cannot reach human in contracts to fix issue/reprocess underpaid claims. Providers deserve answers & accountability. #Healthcare #healthinsurance

@becominglinda We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross @AnthemBC_News my husband and I pay $3300 a month with a $14,000 deductible. All you do, I repeat ALL, is deny. We are no longer in charge of our health. You are. Unconscionable.

@Boxing4HealthCA is focused on movement, connection, and the fight for better health. We’re excited to recognize them as our latest Small Biz Spotlight winner, in partnership with @oaklandrootssc. When it comes to health, having the right corner makes all the difference.

@HtheGreat1 We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross Are you all in the habit of using PA’s to hold kids 911 meds hostage for no apparent reason? If a PA is marked urgent by the physician, there is a reason. Lort!!!

@Kimberl28234407 @Kimberl28234407 We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross - Summation of a conversation with two of your chat reps: First rep. Polite, but ended up giving me wrong information and sending me on a full day's goose chase. Me: My MD states they sent a preauthorization to Anthem for this treatment I've been receiving for 2 years. When I pull up my record, I see it was cancelled. Rep: That wasn't a preAUTHORIZATION, it was a preDETERMINATION. The request was cancelled since there's no need for review for preDETERMINATION. You may coordinate with your provider to submit a preAUTHORIZATION for services. Me: I did. They said they sent it. HAVE they sent it? Rep: The request was cancelled since there's no need for review for preDETERMINATION. There is no preAUTHORIZATION request from the provider. Me: Can you tell me if they sent a PHARMACY request for this, then? Rep: Your pharmacy coverage is under CAREMARK, you need to check with them. You can reach them at this number. Rep: The doctor didn’t respond to their pay department. Automatically closed. I can provide you the # your doctor needs to call to submit prior authorization specialty department. SIX hours later, after being bumped from your pharmacy, to the special pharmacy, etc., I'm told, "This falls under medical, not pharmacy." I've come full circle. I've spoken with my Provider, they say they've submitted a preauthorization to Anthem. I chat with Anthem, again: Me, after explaining last 6 hours in 20 seconds: "My provider keeps telling me they've submitted a preAUTHORIZATION. The only thing I can find online is a preDETERMINATION, that was cancelled. Can you tell me if my MD submitted an actual preauthorization? "They've told me they did." Rep: "Upon checking, what I can tell you is the type of pre-AUTHORIZATION that was submitted was a preDETERMINATION." ME: Yes, it was a preDETERMINATION, NOT a preAUTHORIZATION. I was told that what shows up as cancelled was the preDETERMINATION, not a preAUTHORIZATION. Rep: "Yes. Upon checking here, the preDETERMINATION has been cancelled." Me: *HAS* my MD submitted a preAUTHORIZATION for this (named the procedure and the medication)? Rep: "I'll be happy to check this for you. May I ask for the authorization number, please?" Me: "If I had an authorization number, I wouldn't have to ask you if my MD has submitted a preAUTHORIZATION for this procedure/drug." Rep: "I found two authorizations with a creation date of 01/23/2026." (Surgery, two months ago.) Me: Those are for surgery that happened two months ago. I'm asking about and Rep FINALLY TELLS ME THAT THERE'S NO PREAUTHORIZATION FOR . Unbelievable.

@errgirl @errgirl We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

So I previously self insured my child with @AnthemBlueCross over 4 years ago for about 1 quarter. Didn’t use the ins. Now I can’t schedule with her provider because in the “portal” blue cross still shows up. No one will correct this and I cannot contact BC because not a member!

@zpisces2 @zpisces2 We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@DrMakaryFDA @CoRESinai @AnthemBCBS @MartyMakary @NIH @SecKennedy What is being done??? My treatment program is being denied coverage by @BCBSIL @AnthemBlueCross @AnthemBCBS It’s truly unconscionable!!! I’ve appealed the decision and still been denied coverage. In the middle of treatment‼️

Treating patients with rare diseases has an impact on your soul. That's why we're moving fast.

@SethDavisHoops @SethDavisHoops We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

My wife's breast cancer diagnosis was a tough blow, but she's battling and we will move on. But our dealings with @AnthemBlueCross @AnthemBCBS have been a nightmare of their own. Never seen a company so intent on NOT fulfilling its legal obligations. I'm sure we're not alone!

@AnneDonahu51546 We can get you to a person. Send your name and member ID# to help@anthem.com and someone will be sure to help you. Thanks.

@oaklandrootssc @AnthemBlueCross @MandelaPartners Why are you SO slow to answer the phone?? Your service is horrible

500 bags of groceries, countless smiles. 💛 For this @AnthemBlueCross Random Act of Kindness, we teamed up with @MandelaPartners Produce and Worlds Famous HOTBOYS Chicken to provide fresh produce and essential goods to our community. This is what Oakland is all about. #OaklandFirstAlways | #AnthemCares

@SanjayP68 We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

When we found out that our insurance provider changed to @AnthemBlueCross I was dreading the time when I will beed auth to continue therapy have been on for more then year! Not it has come the day i have appointment for infusion in a week time and prior auth is denied! 🤦‍♀️🥵

@AnthemBlueCross How does a health plan deny continuation of therapy for a perosn who has been on it for over a year & keeps him functioning at level, where is the retional for denial? What does it take for insurnace behemoth like to you give damn about patient with disability

@SethDavisHoops @SethDavisHoops We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

Anyone else have nightmare experiences with Anthem? @BCBSAssociation @AnthemBlueCross @anthm_bcnews trying to claim a lumpectomy in LA costs $1,000. Their M.O. seems to be deny on ludicrous grounds and hope the patient doesn’t fight back. They’ve obviously never met my wife.

@FYIImNotABot We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross Have you hired a comedian as your claim processor? Maybe it makes more sense to terminate this Joker and send him to some comedy show? Do you want the whole world see how you deny claims? Claim #: 20260106-50026 Since when GPS driving direction is required? LoL

@kyzrsosay We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

Spreading holiday cheer! Thanks to @AnthemBlueCross, the Sparks delivered food, gifts, and bikes to brighten the holidays for deserving families at Hart Prep Middle School.

@star9girl9 @star9girl9 We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross Since your customer service was not helpful and rude, I have reported the problem to the California Insurance Commission and I hope they will actually help me solve this important issue. You keep denying claims which I have prior authorization!

@raulo2187 @raulo2187 We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross why are you deferring your authorization requests to Carelon Medical Benefits? You're unable to up load documents to show medical necessity They ask want to do peer to peers instead of just reading the clinical notes! Ridiculous!

@bigwillyof06 @bigwillyof06 We want to help. Please e-mail us at help@anthem.com, and we’ll make sure someone gets back to you.

@AnthemBlueCross How can an insurance company deny payment for something that they approved in letter?

@ComptonMC We want to help. Please email your member ID to help@anthem.com so we can protect your privacy and better track your inquiry.

@AnthemBlueCross LiveHealth Online seems to be down the last few hours. Contacted support and all they said was to try again in another hour. Is it down for everyone?