BCBSIL

Are your kids getting too much screen time and not enough exercise? Click here for expert ideas on how to get your kids up and moving: spr.ly/6011BDFgOB #FamilyHealth #GetMoving #BCBSIL

@psychodadcomics Unfortunately X isn't allowing us to respond to your DM as you are not following us. If you could please follow us and send another DM so we could try again.

@BCBSIL Interesting. You say to send you a DM, but it’s been an hour and I haven’t heard back. @ILAttyGeneral

hey, @BCBSIL , why are you guys deciding what medicine doctors can and can’t provide? @ILAttyGeneral

@itsmedave I'm sorry to hear you're having a bad experience with us. If there is anything we can do to help please send us a DM.

Christ I hate @BCBSIL with a fucking passion. Charge out the ass for fucking insurance and then don't cover shit. What a bunch of fuckwits

@deronsizemore Hello, If you'd like to send us a DM we can have someone look into what's going on with your plan's coverage for this.

Hey @BCBSIL @BCBSAssociation what good is having insurance if you’re going to deny treatment when an MD deems it necessary? Without the test there’s no way to know if the results will impact patient care 🤦 #insuranceisascam

@Steph_Swieca Hi Stephanie, I'm sorry to hear you're dealing with this. If you'd like to send us a DM we can see if we can help.

Between @advocatehealth and @BCBSIL , I could not be more frustrated that no one wants to help me get the test I need for my hip. I’m begging. PLEADING. for someone to listen to me. youtu.be/VAfy26xs6e0?is…

@real0bit Hello, If a provider submits a claim for services they provided we are required to process and pay that claim per your plan's benefits. If you feel they are submitting fraudulent claims you can call 1-800-543-0867 to report this.

@BCBSIL I would truly love to understand why, after making not one but two complaints about a provider that unlawfully withheld my medical records and signed the record for the visit over 100 days after the visit, your response was to hand that provider EVEN MORE MONEY.

Due to the holiday, our social media customer service hours will end at 3:30 p.m. CT today and return on Monday July 6, 2026 at 8 a.m. For further assistance, contact the number on your ID card.

⚠️ Warmer days ahead !⚠️ Keep your family safe this summer by following these tips: spr.ly/6018BD9BHQ #Summer #SummerBreak #BeatTheHeat #BCBSIL

Skin cancer is the most common type of cancer in the US, but there are steps you can take to prevent it: spr.ly/6013BDJaPT #SkinCancer #SunSafety #UV #BCBSIL

@BigBhan Unfortunately we are not able to connect you with this department. You can learn more about getting assistance on our website - spr.ly/6019BDZQjx

@BCBSIL we have been in your network for 14 years as Treehouse Pediatric Therapy. We have faithfully served your client base. Now we cannot get anyone on the phone. Can someone connect with me on preauthorizations. We have left a dozen messages over 2 months.

Due to the holiday, our social media customer service hours will end at 5:00 p.m. CT today and return on Monday June 22, 2026 at 8 a.m. For further assistance, contact the number on your ID card.

@troykueker Hi Troy, I'm sorry this happened. If you would like us to look into your situation, please send us a DM.

Anyone have any recommendations? We received a large bill from @BJC_HealthCare in which @BCBSIL denied saying the admission, to @MissouriBaptist, wasn’t “medically necessary”. If an ER doc admits you, isn’t it on the hospital? Now they tell us to pay out of pocket.

It doesn't matter how healthy you are – summer heat can be dangerous. Knowing what to keep an eye out for could save a life, so watch for these signs. spr.ly/6018B8CBYr #SummerHeat #HeatStroke #BCBSIL

@ultramagagrammy Hello, If you'd like to send us a DM we can see if we can help get this updated for them.

Well @BCBSIL I need assistance with a COA for my parents. The zip in your mail documents sent to old address doesn’t match what your Indian (shame) call center has on file. How can I get this resolved? They’re 86 pay over $1k per month in premiums and you make it so ridiculously difficult for seniors to make changes. AG is my next stop you 24 hrs to respond

@DBeak Hi Dove, I'm sorry to hear you're having a bad experience with us. If you'd like to send us a private message we can see if we can help. ~ KW

@BCBSIL Hands down some of the worst customer service I have ever experienced. Dropped calls, can't "find" the data that I uploaded (even though I can SEE it on the webpage, but you can't see it? Can I send an email? No. Can I send a screen shot? No. 10 CALLS LATER AND I GO TO THE BACK OF THE LINE AGAIN. Top that off with a foreign based call center with people yelling in the background. Unbelievable.

@iriskiss Hello, I'm sorry to hear that. Anthem is a different company than us, so if your coverage is with them you will need to contact them for assistance. If your coverage is with us please send us a DM.

So @BCBSIL Anthem denied my doctors request for inpatient PT. They claim that it was not medically necessary and therefore not covered.. Since when is not being able to walk due to a herniated disc "medically unnecessary ". #healthinsuranceisascam

Planning a trip this summer? Before zipping up your bags make sure you’ve packed these things: spr.ly/6011B8tHkU #SummerVacation #TravelCheckList #Traveling #BCBSIL

When working on your mental health, it can be difficult to know where to start. Watch here for a few simple, proven ways to handle anxiety. spr.ly/6015BBYMgb #MentalHealth #Anxiety #MentalHealthMonth #BCBSIL

@UICancerCenter Grateful to support an event that puts breast health front and center for the community! 💙

Join the University of Illinois Cancer Center on Friday, May 29, in Cairo, Illinois, for a free Breast Health & Health Fair from 10 a.m. - 2 p.m.! Hosted with @IDPH, Community Health & Emergency Services Inc. (CHESI) and @BCBSIL. Register here: bit.ly/4wil4Fg