Aptitude Metrix

Please order directly, and share this news with friends and family. We’re here, as always, to support you through this variant and whatever else COVID throws our way.

With the new COVID variant NB.1.8.1 spreading, demand for Metrix is surging. To ensure fast, reliable access, we’re temporarily suspending our Amazon listing and focusing on orders through our site: shop.aptitudemedical.com

We understand our customers count on reliable diagnostics. While other companies have exited the market, Aptitude is stronger than ever. We weren’t the first, but every day we strive to be the best and we’re here to stay.

Given the demand, we’re focusing on healthcare providers while we scale manufacturing. Our Metrix COVID-19 test remains available for DTC. Join our waitlist to be notified when Metrix COVID/Flu is ready for DTC purchase: form.jotform.com/250545676880164

Big news: Metrix COVID/Flu has received FDA authorization!  Kudos to #FDA for enabling more accessible molecular testing.

Thanks for the great question! We recommend testing 3-5 days after potential exposure, or sooner if you develop symptoms. Feel free to check out our Help Center for more information (support.aptitudemedical.com), and you can always email our team directly at support@aptitudemetrix.com.

What is the best day to test and have results be accurate with Metrix after potential COVID exposure? Went to a busier place than our usual and would like to test for peace of mind. Thanks! @AptitudeMetrix

Thank you for reaching out! We're very sorry to hear that you're not satisfied with your purchase, and would love the opportunity to assist you. We indeed don't accept returns, but if you have any challenges in using our products, our dedicated Customer Support team is here to help: support.aptitudemetrix.com. Please contact us directly and we will be more than happy to assist.

@sundayserenity Hi Jack, thanks for asking! Metrix Readers and tests are in stock on our online store: shop.aptitudemedical.com

@AptitudeMetrix any news on inventory?

@montclairenj We are sincerely sorry for the experience you had. Please contact us (support@aptitudemedical.com) at any time - we are here to help in any way we can.

Thanks for reaching out! Tests have been back in stock for several weeks at shop.aptitudemedical.com. Our new stock of Readers is currently going through our QC process, and should be available for purchase within the next two weeks. Feel free to DM us your email address if you'd like a notification!

@xMirrorImage @are_dot_dee Hi Farhad! Our tests are in stock, and our readers are expected at the end of this month. Please message us with your email address, and we'll be happy to add you to our list to receive notification as soon as the readers are available.

@AptitudeMetrix @are_dot_dee Could you please let me know when they are back in stock? I have not purchased before but I have been referred to your Metrix reader and could really use it for my family and extended family in the area we see constantly.

We apologize for the supply issue - we have seen an unprecedented increase in demand for Metrix readers and COVID tests over the past few months. We already resolved the test supply problem, and expect to resolve the reader supply problem in the next month. We appreciate your trust and patience.

Dear customers: we have seen an unprecedented increase in demand for Metrix readers and COVID tests over the past few months. The overwhelming interest has caused a shortage of supply. Our team is working to significantly increase our capacity. Please visit our website (shop.aptitudemedical.com) for the latest update; we will also notify all our existing customers once the supply issue is resolved. We appreciate your trust and patience.

The FLiRT COVID variant is rising, causing more cases nationwide. Metrix® ensures accurate, rapid detection of all variants, including FLiRT. Learn more at support.aptitudemedical.com. Questions? Contact us at support@aptitudemetrix.com. Stay safe!

@BradSiroky We are back in stock, and we offer free shipping on orders $50+! Please visit shop.aptitudemedical.com and feel free to contact us at support@aptitudemetrix.com with any questions.

You can find the current lot numbers and new expiration dates here: fda.gov/media/177834/d…

The FDA has extended Metrix® COVID-19 Test shelf life to 18 months. This gives customers extra peace of mind and reinforces the fundamental advantages of our platform: Long shelf life, affordability, and an expanding pipeline make Metrix® the best choice for MDx distributed care.

@Young_Tibby We agree! We are working on making our product available in B&M pharmacies, urgent care centers, and physician offices. If you like our product, please consider recommending it to your primary care physicians and pharmacists to make it more accessible!

Also, why aren't RT-LAMP and NAAT tests like metrix, cue, and lucira readily available at all pharmacies? @CueHealth @AptitudeMetrix there is a massive void in molecular testing that can be filled if you are willing to stock your products at partnering brick and mortar locations.

WHY IS IT SO HARD TO GET A PCR TEST?!?!?! Every CVS and Walgreens I have called this morning are either out of materials due to supply shortages or they no longer offer PCR testing.

@hugelgupf @CueHealth 👋 Our Metrix tests offers molecular COVID tests at a fraction of the cost of Cue, and we won’t annoy you with an app! shop.aptitudemedical.com

One thing I hate about the @CueHealth devices is that if you haven't used them for a few months, they will demand a software update. The update will require the device to be charged to at least 2%. Rather than plugging in and using the device, I have to wait like 10 mins...