Arhaus

@AllisonCelia124 Hello! Please send us a DM!

@Arhaus I have your big swivel chair and it is squeaking when it swivels. I have the protection plan but it says it’s not covered. Not sure how that makes sense! Can someone please come look at the chair so it doesn’t squeak? Thank you!

@tabitham30 We're so sorry for any inconvenience you've experienced. If you could kindly send us a message at social@arhaus.com with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus Really need help with a lamp that cost hundreds of dollars falling apart. I have photos. Just need a replacement part.

Join us in celebrating more than 30 years of artisan partnerships and incredible craftsmanship. Read the stories of Bellissimo Segreto and explore our handcrafted Italian Collection at arhaus.com

@LTKleinschmidt We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

.@Arhaus has been harassing me & violating consumer protection laws for months. It’s demanding payment on a sofa I never took possession of and is sending me to collections because I refuse to give them 4.5k for NOTHING. Worst costumer service and company I’ve ever experienced

@Whalejumper We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus 4 MONTHS, almost $5k, and over a week spent trying to coordinate a delivery that will now get rescheduled because of complete incompetence on your behalf - this company, the prices they charge, and claiming “white glove service” is an absolute joke- DO NOT BUY FROM HERE

@Fitn60plus @Arhaus7700 We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@blackbeltmama We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus I ordered pillows and a rug for my house months ago. The pillows show as in stock on your website and I still don’t have them. My rug…back ordered now until October. Unacceptable. Paid in early June.

@Bryan_K_Johnson We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details, we'll have one of our team members reach out to you personally. Thank you for your understanding!

Deceptive pricing tactics @Arhaus. Just left the Beavercreek OH store where they were having a 50% off sale. The 50% tag listed the original price at $260.00. However they forgot to remove the original price tag listing the original price at $229.00. Making this a 43% discount, not the 50%.

@ianqueue We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus you’re moving crew stinks. They didn’t place things back how they were originally including a rug. There is no way I can move all the furniture or fix it either.

@RIXD2013 We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus Do not buy from Arhaus! Do not deliver on time and refuse refund!

@RIXD2013 Hello! We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus Do not shop here. Ordered on 3/31/25 with a delivery date of last week of May. That passed and I was told third week of June. When inquiring last week if the item has shipped from NC, no reply from Asst Store Mgr Brock Richard! You’ve lost a customer! Refund my 💰!

@Jenbuck2809 Hello! We're so sorry for any inconvenience you've experienced. If you could kindly send us a private message with your contact details and order number (if applicable), we'll have one of our team members reach out to you personally. Thank you for your understanding!

@Arhaus I would love to join you when you get my order right and comes undamaged . Oh and your concierge service actually calls back and doesn’t waste 30 minutes every day of my life being on hold and then being sent to voice mail to leave the same message to wait for a call back. Awful

@tyelon719 @wineandmath Hello! To check the status of your order, please use the following link: business.arhaus.com/app/Order%20Hi… Thank you!

@wineandmath @Arhaus I read your comment before purchasing but thought oh but mine says 2 week delivery so it can’t be that bad! Nope-2 weeks is now at least 20 weeks. The worst part is they charge you in full when you place the order. Unacceptable.

@brcarrera We apologize for any inconvenience you’ve experienced. Kindly email us with your order number and contact details at social@arhuas.com, so we can arrange for a concierge member to follow up. Thank you!

@Arhaus it’s unfortunate your rugs fall apart and you don’t do right by your customers and replace them with something else of equal value without asking for more money.🤦🏼‍♀️👎🏼

@jzct Hi! We’re here to help. To prioritize your support request and expedite follow-up from a concierge member, please contact us at socmediaresolution@arhaus.com with your order number and contact information. Thank you!

.@Arhaus still no response from you. Spoke to the #Scottsdale store and got no #direction as to when these chairs will be ready. I guess #customersatisfaction #isnotyourpriority.

@jzct @restorationhard Hi, we’re here to help. To prioritize your support request and expedite follow-up from a concierge member, please contact us at socmediaresolution@arhaus.com with your order number and contact information. Thank you!

For anyone considering .@arhaus I recommend for you to get double and written confirmation of your #deliverydate. They will mislead u: I placed an order on 8/31: was told delivery in mid Oct, then Nov, then told 1st week of Dec. Now: Dec 31. #misleading buy from @restorationhard

@bluesclera314 Please reach out to us at social@arhaus.com with your order number + contact information, and we'd be happy to connect you with a team member.

@Arhaus Worst service at Hackensack, NJ Arhaus. The manager, Shaniqua, not present or available even if they are in the store. Tricia and Oren are not present and do not update customers on order status. They only want your money. Avoid this location at all costs.

We’re honored to be one of the Top Workplaces in Northeast Ohio for 2023! This is the 5th consecutive year that Arhaus has been nominated by our amazing employees. #Arhaus #ArhausYourHome #ArhausCareers #TopWorkplaces

@kanne41029 We would love the opportunity to resolve any issues. Please DM us your order number + contact information to social@arhaus.com and we'd be happy to connect you with a concierge member.

@Arhaus So frustrated! Ordered fabric that is taking forever to come in (at 14 weeks now) and they won't let me switch fabrics with losing 50% of the cost. HELP!!!!!!

@qballnc We would love the opportunity to resolve any issues. Please DM us your order number + contact information to social@arhaus.com and we'd be happy to connect you with a team member.

@Arhaus customer service very disappointing.

@AmyDashTV You can email us at social@arhaus.com

@ShainaJ10780278 Please reach out to us at social@arhaus.com with your order number + contact information, and we'd be happy to connect you with a team member.