Scott Schoenbrun

111 posts

Scott Schoenbrun

Scott Schoenbrun

@qballnc

Charlotte, NC Katılım Mart 2011
3 Takip Edilen1 Takipçiler
Scott Schoenbrun
Scott Schoenbrun@qballnc·
@HiltonHonors extremely disappointed long time Diamond member. I have concerns about a stay and sent an email to guest.correspondence and when I got no reply, I sent another to Priorityletter. Again No response. Quality of service is going down. Time to choose another hotel
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@HiltonHotels extremely disappointed long time Diamond member. I have concerns about a stay and sent an email to guest.correspondence and when I got no reply, I sent another to Priorityletter. Again No response. Quality of service is going down. Time to choose another hotel
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americanair
americanair@AmericanAir·
@qballnc We're working to get you wheels up soon. Our sincere apologies for any inconvenience.
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@AmericanAir flight from FLL to CLT at 5:22 delayed because crew wasn’t here. Crew finally got here and Pilots times out. New flight time 10:30. Missing another crew member. So now 11:30 and waiting for a crew member to get her from Miami. This is a circus. Offered nothing
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americanair
americanair@AmericanAir·
@qballnc We know last minute changes are frustrating, and we're sorry for the wait. Our team will have you on the way as soon as they can.
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@AmericanAir It’s not last minute change. It’s crew members not showing up and pilots timing out. Unacceptable. I want something for this.
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Hilton Honors
Hilton Honors@HiltonHonors·
@qballnc Hi, Scott We're happy to look into this with you. Please follow and DM at your convenience for a brief conversation. -Tamar
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@HiltonHonors it has been a week since the Home2Suites canceled the second night of my reservation without verifying with me first. After 2 phone calls and two different cases opened I have yet to receive the 30,000 points I spent for the night they canceled on me. ~ Diamond Memb
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
#rayban walking on the boardwalk today and realized when one of my lenses simply fell out of my frames and cracked…. So disappointed….
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@UPS I huge thank you for delivering my package days late and then delivering a torn empty envelope with the contents missing. Not contact, no note, no message, no phone call. You must be very proud of the quality of your service
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UPS
UPS@UPS·
@qballnc Hello, thank you for bringing this to our attention, our customer support team is here to assist you. Please, DM us your information such as tracking number, delivery address, recipient's name and contact phone number for further assistance. -Mario twitter.com/messages/compo…
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@UPS is easily the worst organization around. Not only did they lose a very important package. They also lied and said I refused delivery while I was home all day. Then their representative told me I would receive a phone call from the local office ASAP - which is closed today
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@TDBank_US easily the worst bank and hands down the worst customer service I have ever experienced. You may want to teach empathy to your employees.
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Scott Schoenbrun
Scott Schoenbrun@qballnc·
@Ultraloq so annoying when you take the time to explain a situation via a support email and you get a canned response showing the entire email was not read. Right back where I started. Ugh.
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Steve Gelbs
Steve Gelbs@SteveGelbs·
103.8 mph exit velo. No problem.
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