Ascendo Help

DataVault for Mac version 6.3.8 is available from the Mac App Store. This update fixes display issues for Mac OS Mojave users having set Preferences > General > Appearances to Dark. itunes.apple.com/app/id408865957

- In Dark mode, login as normal, copy fields and paste into other apps. - In List View, minimize the right panel by tapping on the single box icon at the lower left of the screen. Thank you for your patience! Marc Bolh, CEO Ascendo

Dear Partners, Our developers are working on a DataVault fix for Mojave users who have set Mac OS Appearance to Dark. We plan to release the update in the coming days. While waiting, here are a few work arounds. - Switch back to Light Appearance in Mac OS Preferences...

@Ian_J_Seymour @Ascendo Hi, I checked for mail that came from "Ian Seymour" but i didn't found any recent email. Best, Liam, Customer Success Manager

@AscendoHelp @Ascendo I had emailed support@ascendo.co last week and no one has come back to me, which is why I have tweeted you.

@Ascendo Hi, I'm using an iPad running 9.35 however when I try to launch the app, it crashes and won't open up. Tried reinstalling with no luck. Please advise how to fix. Thanks.

@krazyglue @Ascendo Hi, To know more about DataVault for iOS, kindly visit this link: ascendo.co/datavault/ipho… Best, Liam Customer Success Manager

@Ascendo I bought Ascendo DataVault back in 2009 when I had a BlackBerry. I was bummed when I switched to an iPhone and you didn’t have an iOS version. But now I see that you do. Is it just as good?

@KenDesignPhotog @Ascendo @YouTube Hi, thank you for your feedback! Please don't hesitate to email info@ascendo.co "Attention Liam" if you have concerns regarding the app. Best, Liam, Customer Success Manager

Adding an Item - DataVault for iOS Version 7.2: youtu.be/lH_xm8Jg_6Q?a via @YouTube

@ve2mrx @Ascendo Hi Martin, You're very much welcome! Best, Liam Customer Success Manager

@AscendoHelp @Ascendo Done! Thanks

@Ascendo It's done, all Firefox ESRs are updating to v60 Quantum. May we get an updated DataVault that plays nice with it please?

@bywilliamreis @Ascendo Hi William, For feedbacks and suggestions, kindly email info@ascendo.co. Thanks, Liam Customer Success Manager

@CraigNJ66 @Ascendo Hi Craig, we have responded to your 2 emails, kindly check. Best, Liam, Customer Success Manager

@Michentosh @Ascendo Hi, apologies for the delayed response. We would love to help you get through this issue. Have you tried updating the app to its latest version? Kindly email info@ascendo.co for more detailed information. Best, Liam, Customer Success Manager

@Jon_PTS Hi, Jon! Sadly, you would have to sort it one by one with the 'edit' button. Should you have any more questions or concerns, kindly email info@ascendo.co and we'll be glad to guide you through! Best, Liam, Customer Success Manager

@AscendoHelp Hi, I need to tidy my Datavault records, is it possible to move multiple records from one folder 'Type' to another, or must I open each one and move with 'edit' function? tks, Jon.

4 Common Password Security Myths, don’t be Fooled 🤡 csoonline.com/article/322810… #passwordsecurity #infosec

@ricfink @Ascendo Thanks Ric!

@cbonam760 @Ascendo Hi, Apart from the password hint, there is no other way to retieve your password. This is for your protection. Pls email support@ascendo.co to continue the discussion. Marc

I've been using @Ascendo DataVault on my Win10, MacOS, & iPhone for MANY years. This is one heck of a good Password App, in so many ways. Easy to use, secure, flexible, updated regularly, AND a really fine support fellow, Alli ! This is the buy for password protection folks.

DataVault Password Manager Version 7 is now available in the App Store. Secure, Powerful, Simple. Get peace of mind with DataVault! appstore.com/datavaultpassw…

@halrichman @Ascendo Hi, Hal! We're sorry to hear that. Kindly email support@ascendo.co with your DataVault and device version and we'll be glad to help you with your query! We will respond to you as soon as possible. :) Best, Liam, Customer Success Manager

@MiamiRicks @Ascendo Hi! We'd love to help you with your query! Kindly email support@ascendo.co the devices you use and DataVault versions of each. We will respond to you as soon as possible! Best, Liam, Customer Success Manager