Asda

Hi there, thanks for reaching out! I request you to please reach out to us via Direct Message if you're willing to get this resolved through us and help us with some more information as per your account: - Full Name - Phone Number - Email Address - Order Number (if online shopping) - Order receipt (if bought in-store) Once we have that information, we'll be glad to look into this further for you. - Suyash

@asda My order was cancelled without warning — no text, no email, no call. It says payment couldn’t be taken, but there’s plenty in my account. This was urgent and now I’ve been left stuck. Can someone explain what’s going on please?

Hi there, thanks for reaching out! Hi there, thanks for reaching out! I would request you to please reach out to us via Direct Message if you're willing to get this resolved through us and help us with some more information as per your account: - Full Name - Phone Number - Email Address - Order Number (if online shopping) - Order receipt (if bought in-store) Once we have that information, we'll be glad to look into this further for you. - Suyash

@AsdaServiceTeam @mufc44 Asda did use Olio or similar. They stopped and now just bin it - correct Asda? I think you are wasting your time DMing

Chilled food that @asda Newtownards @AsdaServiceTeam will be putting in the bin in the next hour (1st 2 photos) 3rd photo from 3 weeks ago. Similar every evening Why? Why not reduce further to reduce cost and waste? Does anyone bin dive? @NIresourcesnet @recycle_now @LFHW_UK

@MichelleWildin4 Hi there, I am sorry to hear about that. To assist you further, could you please send us a direct message (DM) with more details? - Aquib

Anyone else having trouble with @asda app? Since update having sign in issues, Items not listed in right place, can’t access favourites 🤷🏼‍♀️ It’a not good 🙄

@jonmorgan126593 Hi there, hope you are doing well! Kindly send us a direct message so we can look into the details further. -Pankaj

@asda never ordering from you again. Only ordered 50 items, all the fresh stuff short dated. Terrible, worst online shop ever. 20% of it going in the bin.

@Mairead04 Hi there! Hope you are doing well. I understand you want to return the items. To assist you further, could you please send us a direct message (DM) with more details ? You may use the link below. x.com/messages/compo…- Bilkish

@Georgeatasda how do i return items bought online picked up in store

@SarahMckinlay29 Hi there, Thanks for reaching out! To assist you better, could you please send us a direct message? We’ll be happy to help you further from there. Many thanks! - Suyash

@AsdaServiceTeam what stores local to b634TD have this in please

@JoeNightingale7 Hi Joe, thanks for getting in touch! Really sorry about this and appreciate your patience. Please send us a direct message so we can help sort it out quickly. - Richa

@AsdaServiceTeam rewards app wouldn't let me create a voucher so lost some of my cashpot, really frustrating

Hello Phil, Thank you for flagging this ~ We appreciate it! Before we proceed further, please reach out to us via Direct Message and help us with the below details as per your account: - Full Name - Phone Number/Postcode - Email Address - Supporting pictures or images (e.g. Damaged items or a returns receipt) Thanks. - Suyash

@AsdaServiceTeam @asda you might want to check all you fruit and veg in the #smithdownroad store. I bought a cabbage yesterday and when i come to wash it before cooking it it was full of little white flies dont know what they were but they were discusting.

@lizzyxetc Hi There, Hope you're having a great day! I would be glad to assist you further If you can send us a direct message, we’ll get it sorted for you quickly. Thanks, and looking forward to helping you! - Himanshi

So gutted to spend £4+ on this meal from @AsdaServiceTeam for the chicken to be raw 🤢 Gutted as I love Asda’s healthy ranges! @asda

Hi Ellie , Hope you're having a great day! I’m really sorry to hear that you received only 7 slices of garlic bread instead of 8 — I can understand how disappointing that must have been, especially for your Friday evening meal. I would be glad to assist you further If you can send us a direct message, we’ll get it sorted for you quickly. Thanks, and looking forward to helping you! - Himanshi

@TighnabruaichT Hi there! For the latest product offers, feel free to check out our website: groceries.asda.com. If you're looking for something specific, just drop us a DM — we're happy to help. -Nitika

@TighnabruaichT Hi there! For the latest product offers, feel free to check out our website: groceries.asda.com. If you're looking for something specific, just drop us a DM — we're happy to help. -Nitika

Just had an email @asda are no longer giving any @bluelightcard discount. Booooo ya wanks

@TighnabruaichT Hi! I completely understand your concern. If you could please send me a direct message (DM), I’d be happy to assist you further. -Nitika

@twentysixbux @asda @bluelightcard Not any local shops you can use for delivery?

@ThomasC60272085 Same 🥹

Actually obsessed with the Yellow Asda value range products. #BBUK #CBBUK

@livmonki Same 🥹

obsessed with the idea of the crew going to big asda in park royal to buy the shopping for the house X #cbbuk

@MrMPearson Hi Mark, that's really great to hear, I hope you're having a great weekend and I'm sure the doughnuts topped it off! - Dylan

I'd forgotten just how nice custard doughnuts are. Thank you @asda - delicious weekend treat!

@MrWindYouUp Hey there, Thank you for getting in touch and we’re sorry to hear this. Please send us a DM with your full name, email address and contact number so we can look into this for you. Thank you- Barakah

@sajankedia Hi Sajan I am sorry to hear this you would need to contact your bank regarding this so they can investigate any fraudulent behaviour on your account. Many thanks Nick

Around 1pm 3 transactions happened from my credit card. Amount GBP 750, 600, 750. Total GBP 2100. It is not done by me. I’ve blocked my credit card. Can you please stop these orders & help me. @Georgeatasda

@CraigAbbey7 Morning Craig, could you please send me a DM so I can look into this further for you? Thanks, Ella

@asda Is there no way I can be reimbursed for this without having to return the damaged items to the store as I’ve put them in the recycling bin now?

@asda I bought two boxes of Guinness yesterday from your store in Great Bridge. When opening the boxes I noticed four of the cans were damaged. Two from each side of the boxes. It looks like they’ve been dropped. I can send a photo of my receipt if you inbox me. Thank you