Ash

@TuroSupport @turo Any update?

@Ash200020077785 @turo Hi there! Thank you for reaching out. If you’re experiencing issues with a specific reservation or your account, please DM us your full information and details of the issue so we can assist you further. Thank you. MA-

@turo i was told that if a fee isn't listed at booking, Turo can basically charge whatever they want at the end. It's a small amount of money, but a massive lack of transparency. Feels entirely intentional to squeeze extra cash out of drivers.2/2.

@TuroSupport Reservation ID #56772564 Ashish shah

@Ash200020077785 Hi there! Thank you for reaching out. If you’re experiencing issues with a specific reservation or your account, please DM us your full information and details of the issue so we can assist you further. Thank you. MA-

@TuroSupport Reservation ID #56772564 Ashish shah.

@TuroSupport @turo Reservation ID #56772564 Ashish shah

@Ash200020077785 @turo Hi there, we understand how frustrating this must be. We’re here to help get this sorted. Please DM us your full name and the email linked to your Turo account so we can review your situation and work toward a resolution. -HH

@TuroSupport Reservation ID #56772564 Ashish shah

@TuroSupport Hello I was asked to provide reservation number and full name in reference to my complaint earlier.

@turo ​"Beware of hidden fees with Turo. I paid upfront and returned the car early, only to be hit with a random 'boost charge' afterward that even the host didn't know about. When I complained to their AI chat support.1/2

@EconomyBooklngs I booked a car through ur website 4 weeks before the pickup date. However, when I arrived at the rental office, I was told that no cars were available. I had to book another rental with a reputable comp and ended up paying three times more. 1/2

@EconomyBooklngs I had to book another rental with a reputable company and ended up paying 3 times more. It has now been over 3 weeks, and I still haven’t received a refund for my original payment. Is this a common business practice for your company?2/2. Already open few tickets.