Ask Mastercard

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Ask Mastercard

Ask Mastercard

@AskMastercard

👋 / Hello / Hola / Ola / Hallo / Bonjour / Ciao! We're here to help @Mastercard cardholders. Send us a DM or click the link below ⬇️ for FAQs.

Global Katılım Temmuz 2012
541 Takip Edilen4.7K Takipçiler
Iain Purves
Iain Purves@HibeePurvey·
@MastercardUK is there something wrong with your payment system? Multiple instances of payments declined despite enough funds available and it's pretty embarrassing in my circumstances.
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Pocket 💎
Pocket 💎@omgpocketminer·
@Gemini I urgently need some assistance, please? I'm trying to Pay my Minimums and I can't even get into the App after seeing this. Please help @Mastercard !
Pocket 💎 tweet media
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Ask Mastercard
Ask Mastercard@AskMastercard·
@gab_o_rocha Olá @gab_o_rocha👋, sentimos muito pelo ocorrido relacionado à troca de sua garrafa. Por favor, pode nos enviar uma DM com mais informações sobre essa questão? Faremos o melhor para te ajudar. ^IM
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🏳️‍🌈⃤GOR
🏳️‍🌈⃤GOR@gab_o_rocha·
@Mastercard eu já um serviço de atendimento ao cliente ruim, mas o atendimento do Mastercard Surpreenda supera qualquer um. 4 meses lutando pela troca de uma garrafa Stanley 🤡 no final a resposta: não temos o produto em estoque.
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Kevin Miller
Kevin Miller@THEKevinFMiller·
Is there a bigger scam than a @Mastercard gift card? I was gifted one of these things and I’ve called three times over the last two days to try and get it to work. They took my friend’s money, but do everything in their power to keep you from using them.
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Ask Mastercard
Ask Mastercard@AskMastercard·
@nielsenc Hi there! Could you drop us a DM so we can connect there? ^AS
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OBI ANYAOGU 👕👖🥼✂️✂️✂️
@Mastercard pls what's wrong with you guys in recent times? Why are you frustrating your customers? On Friday it's difficult to make withdrawals with your card due to network issues. Today again the same thing. Can't you fix this shit once and for all?
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migs ♱
migs ♱@kirschteinist·
@Mastercard Can u fix the card why doesn't my card work ANYWHERE.
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PS
PS@psaintlaurent0·
@Mastercard your mailing list software is compromised and someone can send mail whenever they want
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mahmoud kamal
mahmoud kamal@mahmoud23356·
@MastercardMENA السلام عليكم لدي مشكله احتاج للتواصل معكم
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Dr. Imtiaz Sk
Dr. Imtiaz Sk@ImtiazSk5·
@AskMastercard @Mastercard Hi, I need to verify the Country of Issuance for the BIN range 53386752. I do not need account details, just the country region. Can you confirm if this is UK (GB)?"
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...tweet tweet
...tweet tweet@tweeeeetttttyyy·
@Mastercard seriously! What kind of help is your contact centre when you can’t get through. I’ve been waiting over an hour to speak to someone as I’m trying to make a purchase but Mastercard has blocked the transaction and my bank can’t do anything as it’s blocked by Mastercard!
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Queiroz
Queiroz@Mito_Queiroz·
@Mastercard só enrolação. Fornecem cupom para comprar um produto e levar outro igual mas na hora de pagar, tudo muda.
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Infy
Infy@babybaby1432·
@mastercardindia @Mastercard @MastercardNews Hi Mastercard team, I just want to ask you on this big platform where visibility is high. There is team called Ethics point fo Mastercard company where all complaints n reports are being addressed genuinely right. Does that even work ?
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Emmanuel
Emmanuel@sehinde_emmy·
@MastercardSSA I have 2 refunds from Temu since December 2025 on the 3rd and 22nd respectively but my account is yet to be funded up till now. I need your urgent intervention please since the refund was made to my Zenith Bank's MasterCard ATM Card.
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A
A@fotoowala·
@mastercardindia call centre service is worst from last one week I am trying to connect on 00 08004407027 but everytime no is busy I am not sure if they dnt way to connect stop this no
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neil (mossy)
neil (mossy)@thewonderer1·
@MastercardUK hi I have a @HaysTravel card with you that is due to run out, could you confirm if you send a new one out to me before it expires please. Thanks
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