Paystack Support

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Paystack Support

Paystack Support

@AskPaystack

Official support for @paystack! Powering African ambition❤️

Katılım Nisan 2025
2 Takip Edilen1K Takipçiler
Hanatu_Onozasi
Hanatu_Onozasi@Xplicithanny1·
@paystack Please why is your customer support so slow and no resolution since last week Wednesday I have been sending email you keep tossing me around, now no response, for a payment platform please do better with customer support
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Paystack
Paystack@paystack·
Join us this Thursday, July 16, for our live demo session as we walk through the new Paystack Dashboard features and updates, and answer your questions in real time. 🗓️ Thursday, July 16 🕝 2:30 PM Save your spot 👇🏾 streamyard.com/watch/PMX9sQpQ…
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Paystack
Paystack@paystack·
Introducing a new way to shop from Paystack merchants 🚀 Paystack Index brings Paystack checkout to ChatGPT, Claude, and OpenClaw, starting with a few curated use cases in Nigeria. Try it at paystack.com/index
shollsman@shollsman

You can now pay for things in Africa directly from your AI agent. Today we’re introducing Paystack Index, the easiest way to check out with Paystack merchants through Claude, ChatGPT, OpenClaw, and any AI agent. At launch, you can: → Buy airtime: “Buy ₦500 MTN airtime for 080…” → Send money with @zapbypaystack: “Send ₦25k to…” → Buy food with @ChowdeckHQ: “Order jollof under ₦3k near me” As more merchants join the Index, you’ll be able to do more, from booking rides and ordering groceries to paying utility bills, quickly and securely. Paystack Index is now available in Nigeria, with more African markets coming soon. An experimental product from Paystack and TSG Labs.

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Nneka Naomi
Nneka Naomi@NaomiNneka82388·
@paystack I made a payment of 128k to book a ticket and I have made payment and it is successful and united nigeria airline says I have no reservation and my ticket has not been paid for.
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Asdam Dan
Asdam Dan@AsdamOffical·
@paystack Please, we are still waiting for your activation
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Chinelo Nebo
Chinelo Nebo@CNN80·
@paystack Good day. I wanted to find out what would lead to such an error message.
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Kponkwem
Kponkwem@Pere_00__·
Please how do I get my money back? They didn't retrieve the Examination numberso it only makes sense that they refund me my money.@OPayNigeria @paystack @cenbank
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Donald Efiom
Donald Efiom@donald_efiom·
@paystack We are having very poor customer support from your end oh! Like we are dealing with monies here and u are having a weak support for customers?
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Paystack Support
Paystack Support@AskPaystack·
@salimnuram Hi there, thanks for reaching out. We have responded to your DM now. Please respond with the requested details so we can assist further.
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Paystack
Paystack@paystack·
Artwork Season 2 drops tomorrow 🎉 We spoke to brilliant African creatives about the realities of creative work, pricing, structure, branding, and more. Watch the trailer & subscribe to catch new episodes every other Thursday starting tomorrow. 👉🏾 paystack.com/artwork
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MR LIBERTY🕊️
MR LIBERTY🕊️@Yinky_09·
@paystack @PaystackSupport Good morning.. Kindly help as I was debited of #3664 while ordering for an item on TEMU e-commerce app.. Payment went successfully but my order was canceled after few minutes due to network glitch from your end. Pls I need my money refunded.
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the Anfield way
the Anfield way@eobasi305·
@paystack please @paystack I subscribed my airtel router using the account provided but it hasn't been credited you people should find away and resolve my issue thank you
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Paystack Support
Paystack Support@AskPaystack·
@wokoma_festus Hi there, thanks for reaching out and apologies for this experience. We have responded to your DM now. Please respond with the requested details so we can assist further.
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festus wokoma
festus wokoma@wokoma_festus·
@paystack has made my life absolute hell for over a month with their terrible customer service. My business is completely stagnant while they ignore my issues and offer zero solutions.
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Paystack
Paystack@paystack·
Last week, Stacks from across different teams came together for our first vibe-coding Stackathon at our Lagos HQ🇳🇬 For many, it was their first time building with AI-assisted coding tools, but by the end of the day, every team had shipped a working prototype.
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Paystack Support
Paystack Support@AskPaystack·
@nwabuakwu Hi there, thanks for reaching out. Please send us a DM with the details of the issue and we'll do our best to assist you promptly.
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Silverrock
Silverrock@nwabuakwu·
@paystack Just reading the comments under a post from @paystack has made me lose hope on depending on paystack for my business
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Silverrock
Silverrock@nwabuakwu·
@paystack it's been 6 days. 6 WHOLE DAYS!!! I don't understand how you guys can comfortably run a business like this. My product launch was set for last weekend, publicity done, resources deployed, just for a simple deposit into my account to get stalled. Why would you provide a service to your customers that does not work? This is not even the first time it is happening. When the Titan Trust account was setup, I experimented with about 15K to see if it works. Same experience, it took over 4 days to reflect, and this is after emailing support. I thought it was a fluke, a onetime glitch, but it seems like this is a normal experience for your business. Do you know how much damage this singular action has caused? Not just for me, probably many more businesses like mine has experienced this. @shollsman I'm not sure what standard you set for your team, but this experience is terrible for brand and customer confidence
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Paystack Support
Paystack Support@AskPaystack·
@AfrikaTanex Hi there, thanks for reaching out and we're sorry to hear about this. We have responded to your DM now. Please respond with the requested details so we can assist further.
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Tanex o Afrika
Tanex o Afrika@AfrikaTanex·
@paystack @Paystack @OPay_NG July 9th. 33 DAYS. No refund. Chargeback initiated ✅ OPay confirmed ✅ ₦17,000 received ❌ TXN1: 260606330100132070331966 TXN2: 260607330100144256984842 Acc: 8133075822 What are your Disputes Teams doing? I gave you guys enough time, it is frustrating alread
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Paystack Support
Paystack Support@AskPaystack·
@JorgeXAFC Hi there, thanks for reaching out and apologies for this experience. We have responded to your DM now. Please respond with the requested details so we can assist further.
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