Assurance Care

@CaroBeverl14742 Hello, @CaroBeverl14742. We have responded to your direct message. We'd be glad to continue assisting you privately. -Pg O x.com/messages/compo…

@CaroBeverl14742 Hello, @CaroBeverl14742. We have responded to your direct message. We'd be glad to continue assisting you privately. -Pg O x.com/messages/compo…

@AssuranceCare Can’t seem to get any assistance. Can’t call because phone completely dead.

@CaroBeverl14742 Hello, @CaroBeverl14742. We have responded to your direct message. We'd be glad to continue assisting you privately. -Pg O x.com/messages/compo…

@AssuranceCare help!

@LeMonteCrypto Hello, @LeMonteCrypto! Good morning. I'll be glad to help. We understand how vital you need a fully functional device. We checked the e-mail screenshot. The replacement phone depends on the stocks available. Please send us a direct message for further assistance. -Pg O. x.com/messages/compo…

@antianelrivers Assurance knows how valuable your time is and we want to repair the relationship between us. We have your back and would love to have the opportunity to address your concerns. We're here for you! I'd love to personally hop on the case and get you taken care of. Liezel A x.com/messages/compo…

@Nehamistry7112 Uh oh! That's not what we like to hear, Neha. We certainly want you to stick with us. We'll be happy to help and get you the support you need. Kindly jump on a DM so we can get more information on what you need assistance with so we can get you taken care of. ~Catherine O x.com/messages/compo…

@AssuranceCare please cancel my account before activation.

@AssuranceCare I would like to cancel my assurance service .contact me as soon as possible before you process my order.

@stewmandu Hi, Stewart. We hear you! It's important to us that you're being provided with 100% accurate information, and we want to make sure that you're receiving a proper resolution. Please send us a DM with more insight into what's going on and our team will help. Fernandito M

@AssuranceCare Hello, It is unfortunate that I almost never get customer service worth anything from your company. I have been struggling with the same problem every 2 weeks. I'm supposed to be on lifeline/ACP and it doesn't go through. Please let me chat w someone

@IvarsBezdechi Hey, @IvarsBezdechi. Sorry for the trouble this has caused you. This is not the experience we want you to have. Allow me to help. Please send us a direct message with the details of your concern. -Nieva P x.com/messages/compo…

@AssuranceCare How can one PLEASE get someone on the phone (ironically) to solve problems. The customer "care" via Twitter is at best, very poor. Very disappointed.

@sweetsuccess We want you to have the very best in care anytime you reach us, and we are more than happy to address any concerns, Karen. Our team is here for you! We got your DM, and we`ll continue to assist you on that platform. - Stephany C. x.com/messages/compo…

@AssuranceCare @Born2RockNRollX I need help!

Hello @Born2RockNRollX. Sorry to hear ur having issues with a payment, please follow us so we can assist you with your issue through DM?^NU

@sweetsuccess Hi, Karen. We hear you! We want to provide consistent care and confidence in your experience with us. Our offer to talk through this one is sincere. How can we help you today? Fernandito M x.com/messages/compo…

@AssuranceCare @EchoesFallout I need help!

Hello @echoesfallout ! Yes, The iPhone SE would be available as early as 3/30/2016 16gb and 64gb versions! Price not available yet. - MR

@JC920911 Hello there, @JC920911. We are concerned about your comments. We are here to help you. May I know the make and model of the phone? Let's work on this together. Please send us a direct message for further assistance. -Pg O x.com/messages/compo…

@AssuranceCare Would you care to explain why you thought it important enough to put a BROWSER HIJACKER on the phone you give out? Literally every time I open ANY browser, Chrome opens by itself and sends me to today2news.com which is something YOU put on it. Why?

@stewmandu Thank you for choosing Assurance Wireless as your Lifeline service provider, Stewart. We're glad that you are happy with us and that we were able to meet your needs. Your kind words mean a lot to us. If you need help in the future, please send us a DM. ~Catherine O. x.com/messages/compo…

@AssuranceCare I am indigent / homeless currently. A Caseworker ordered me a phone. I received a great Motorola phone w Assurance Wireless as service. I'm now securing housing and employment. Without a good phone w good service that would have been near impossible. Thanks!!!

@007Selfmade That's not the experience we want you to have, @007Selfmade. We are sad to hear those things didn't go as smoothly as we wanted. We'd love to turn this around for you and get it straightened out. Come over to DM, and we can talk more about this together. ~Catherine O

@AssuranceCare y’all are rude and a joke I have been waiting since 1/21 for a supervisor sad sad sad

@rickfrost123 Hi, @rickfrost123. We got you! Our offer to talk through this one is sincere. We're sorry to hear that but would love the chance to turn things around for you on the issue you are having with your phone. Send us a DM so we can get started. Fernandito M

@rickfrost123 We want you to have the very best in care anytime you reach us, and we are more than happy to address any concerns, Richard. We got you! To get started, please send us a DM. We also suggest removing your phone number from a public message for your security. - Stephany C. x.com/messages/compo…

@PerhapsnotTruth Hi there! @PerhapsnotTruth. Thank you for reaching out to us. We're here to help. Could you send us the details in DM so we can take a closer look? --Jaime C x.com/messages/compo…

@YENRACD51 Hi there, @YENRACD51. I appreciate you informing me regarding the device that you just returned. The status will be closed in the system. Please send us a direct message for further assistance.-Pg O x.com/messages/compo…

@_KreJaxTV_ Hey @_KreJaxTV_! We always want you to be able to reach out to us in an effective manner so that you can enjoy all your interactions with us. Send a DM so we can get information on what you need assistance with, and we'll get you taken care of here. -Dolores Q.

@AssuranceCare If I buy a new phone from you, do I have to send my old phone back to you?

@Cocoliveshere That's certainly not what we like to hear, @Cocoliveshere! Our team is here to help. We would love to work with you to investigate what's happening and turn this around. Join us back in the DM so that we may look further into this. -Catherine O.

@AssuranceCare sucks. That’s all. That’s the tweet

@TessasTastyT Hello there, @TessasTastyT. Having a fully working phone is vital. We want to make sure that you are experiencing the best service possible. I'm here to help. Let's check your current coverage. Please send us via DM your zip code. -Pg O x.com/messages/compo…

@AssuranceCare what's going on with the towers?? my phone is still messing up a little over a month later!