Assurance Wireless

@QuanRawFootage Hi Ney, yes, our network uses LTE and 4G technology. Your internet connection is also secure and protected from viruses. For more information or if you have any other questions, please feel free to send us a private message. ^Jonalyn V.

@QuanRawFootage Hi Ney, we’re glad to hear that you’re interested with us! Definitely enjoy our free service, which includes unlimited calls and texts, along with 10GB of mobile data each month (data amounts vary by state). You can visit our website at assurancewireless.com. ^Jonalyn V.

@jonessamuel30 Hi Samuel, thank you so much for your interest in applying with Assurance Wireless! You can get started by visiting our website at assurancewireless.com and selecting Apply Now. If you have any questions at any point in the process, please send us a direct message. ^Daryl O.

@AssuranceCell Hello! I would like to know how to apply for Assurance Wireless. Can you please assist me? Thank you!

@pa_hatch Hi there, I’m really sorry to hear that you’re having trouble with your service. We definitely want to get things back on track for you. We’ve already seen your private message, and we’ll continue helping you there ^Mutya A.

@AssuranceCell So I'm posting here because you have no way to reach you when I don't have service! I was getting used to crappy service at home but now I have none. If the only way to interact with you is calling how do I do that with no service?

@Nigel95491784 Hi Nigel, To send us a direct message, simply go to our profile and select the envelope icon located next to the 'Follow' button. We’ll work with you to find a resolution. ^Savannah G. twitter.com/messages/compo…

@AssuranceCell My phone stopped working. I sent in the renewal form two weeks ago. It should've been approved by now.

@Nigel95491784 Hi Nigel, Thank you for reaching out to us. We’re truly sorry to hear about your experience and completely understand how frustrating this must feel. Please know that our team is here to support you every step of the way. ^Savannah G.

@Camae_Iglesias That’s a great question, Camae. You can visit assurancewireless.com/phone-options to check the current device availability. Shall you have any questions, please feel free to send us a direct message, we’ll be more than happy to assist you with anything you need. ^Alexis D.

@AssuranceCell What are the available devices?

Heading out for New Years Eve? Bring your camera to make memories. And to wish friends and family a happy and healthy new year at the stroke of midnight! #2024 #HappyNewYear

@Camae_Iglesias Hello Camae. While we don’t have accurate information yet on which new devices will be available in 2026, we want you to know that our current device options, which you can purchase when you apply with us, are fully compatible with Assurance Wireless services. ^Alexis D.

@AssuranceCell Was there any new devices coming this 2026?

@richhradso88087 Hello Maurice, thank you for your interest in our products and services. Please visit our website (t-mo.cc/5idr76kzmw) we have limited-time free phone offer, available while supplies last. For further assistance, feel free to send us a private message. ^Procelia N.

@AssuranceCell my name is Maurice Richardson I need a new I need a new phone I'm on social service in SSI can you help me please

@smisaacs50 Hi Shirley, waiting that long is definitely frustrating. Please check your UPS tracking or contact them directly for updates. If it’s still unresolved, send us a direct message with your registered phone number and we’ll look into it right away. ^Jinky B.

@AssuranceCell Still have not received a SIM after being stuck in UPS' possession for almost two weeks now. What happens now?

@LMcfarlin25898 Hi Larry, we completely understand how important it is for you to receive your order promptly. We’re ready to assist you in checking the status of your order. Please send us a private message with a few details so we can get started. ^Karen D.

@AssuranceCell trying to find out where shipment of new phone is

@sighsofilnek Hello, Kenli. We're here to assist you. I’m sorry to hear that your services were disconnected without your approval, that can be upsetting. Please send us a private message with your complete name and ZIP code, and we'll promptly work on finding a solution for you. ^Mark S. twitter.com/messages/compo…

@n1colodine Hello @n1colodine, We’re sorry to hear your replacement phone was stolen. Let’s work together to get this resolved. Please send us a private message with your full name and ZIP code so we can locate your account and explore possible options for you. ^Jamela C. twitter.com/messages/compo…

@AssuranceCell They stole the next phone you shipped me at, @fourthpreslinc in Chicago Fourth Presbyterian 126 E. Chestnut Ave Chicago, Il 60611 #fourthpresbyterian = violent thieves/people

312-599-3918 @Assurance - no email and my life is supposed to be a no-sharing escapade...

@cosmonupe Hi Dale, we truly understand how frustrating your experience has been, and we’re here to make sure your concern is properly addressed. Please continue engaging with us through the private conversation so we can assist you more accurately and provide the support you need. ^Irene

@AssuranceCell I am absolutely disappointed by the Assurance customer service today. I have been incorrectly transferred 4 times and disconnected by a supervisor when trying to rectify an incorrect charge by one of the agents yesterday. Do our seniors go thru this?

@mypublic_social Hi @mypublic_social. If you're an international PhD student in the U.S. and want to check your eligibility for Assurance Wireless, you can find the requirements and apply here: t-mo.cc/lo7axbjbnr. We’ve received your private message and are assisting you there. ^Jamela C.

@tireiron123 Hi Amy, we've received your direct message and will continue assisting you there, thank you. ^AlexisD

@AssuranceCell I have received unsolicited emails for weeks about an order, I supposedly placed. Your *cough* "reps" don't understand a lick of my questioning Thanks! 4 wasting my time!!

@n1colodine Hello Nicolo, we hear you. For security reasons, please refrain from sharing personal information, such as your phone number, in public messages. Instead, we encourage you to send us a direct message with your concern so we can assist you directly and securely. ^Jemimah S. twitter.com/messages/compo…

still may need help, @AssuranceCell! 312-686-0929 updated!

@AnimeLove1120 Hello @AnimeLove1120, we're here to support you. We’ve received your direct message and will continue working with you there to resolve your concern. ^Rhona M.

@AssuranceCell I am having trouble with the phone and cant reach a live person. My voice mail all of a sudden went to Spanish not English so I don't understand how to retrieve my voice mail and I cant find area to switch back to English? The phone settings say its English mail no

@woodstocktaylor Hello, Woodstock!. Assurance Wireless is committed to working with you. I’m really sorry that your email address is being used without your consent. We take data privacy seriously. Please send us a direct messages, and we'll promptly work on finding a solution for you. ^Mark S. twitter.com/messages/compo…

@AssuranceCell To reiterate, my email address is being used by one of your account holders. I'm not him. Please unlink my data from all your lists.

@AssuranceCell you are sending me bills for someone who's signed up with you using my email address without my knowledge or consent. Id like it to stop.

@woodstocktaylor Hi Woodstock, thank you for getting back to us. It looks like my colleague assisted you but didn’t receive a response via private message. Please send us a direct message with your email address so we can begin working on this issue for you. ^AlexisD

@AssuranceCell I sent you a private message in April with my email address. You should be able to find it in your message history. Instead of responding to it you asked me if I had just told you what I had just told you. It's at this point I lost the will to live. And now here we are again.