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@ChanelinTexas Hi there! We're so sorry to hear this. We will be escalating this feedback to the right team. In the meantime, please send us your order details. We would like to make things right for you! 💙

I ordered Christmas decorations from @AtHomeStores and they shipped them to me via @UberEats BUT THE FUCKING DELIVERY DRIVER STOLE EVERYTHING AND OF COURSE @UBER_SUPPORT HAS NO CUSTOMER SERVICE REMEDY FOR IT. the “delivery photo” is literally my shit in his trunk. UNREAL

@sallison0103 We love to hear it! Can't wait to see your haul! 🥰

Highly recommend @AtHomeStores and their exceptional delivery service!!! Best $10 ever spent!!! Literally less than 3 hours from purchase to my house ( the store is an hour away) I will most definitely do this again!!!

@MeoMento Oh no! We're sorry to hear that your order arrives broken. Certainly not what we hoped for. Please send us a DM with your order details. We would love to make things right for you! 💙

Hey @AtHomeStores👏 thanks for sending us 200 candles where 80% are either shattered glass or missing lids. Super safe 📷📷. And guess what—more are still on the way, probably broken too (with your “packaging”). Want to try refunding us before we set up a glass museum?💥

@LadyLibTerri Oh no! We're sorry about this. Please send us a DM with your order details. We would love to make things right for you! 💙

@AtHomeStores if you want to be an online retailer, you should probably learn to ship lampshades.

@brodsky_brandon Oh no! We would like to take a look into this for you. Please send us a DM with the email you used to place your order. 💙

@AtHomeStores I placed an order online for +$300 nearly 30 min ago and have yet to receive an order confirmation email. It went through my credit card. When should I expect to receive the order # or are you all collecting fraudulent money from customers?

@tntltdprod Hi there, The website spr.ly/6013fTfP5 is not our website, it is a scam site and we are working diligently on all social platforms to have it removed.

@AtHomeStores is this real or a scam? This is on Facebook marketplace.

@debmald Please make sure you are signed up for Perks to be able to receive coupons. Visit spr.ly/6014fR0uG, click join Perks, and you will receive a 15% off coupon for joining. It can take up to 48 hours to receive the coupon.

@athomestores searching for a coupon code - do you have any? couponfollow.com/site/athome.com via @couponfollow

@SkullyWu Thank you for bringing this to our attention. We have been made aware of a fake website using our logo and would suggest only using the link provided below to shop with us. Send us a DM with more details as we work on getting this down! 💙 spr.ly/6011fMJwN

@AtHomeStores @Jenkneefuurr Is this site legit for your bankruptcy stores? athomeclose.com

@AtHomeStores Are you guys gonna get the famous ghost walking dog? I thought I was on an email list to be notified when they came in and now it doesn’t come up on the website at all.

@HauntGirlNikki such a mood 💀

I love @AtHomeStores 😍

@EmJayP The majority of our stores will remain open, and you can always shop our online store as well! If you’re looking for more info on whether your local store is closing, send us a PM! 💙

@JennRich77573 @AtHomeStores Get it while you can. I heard they're filing for bankruptcy and closing several stores.

Went to @AtHomeStores to check out the new Halloween decorations today 🎃 👻 would you look at that fantastic lamp ! 😍 I need find a coupon first😢

@JennRich77573 Loving this finds!! Text SPOOKY to 58303 15% off your next purchase! 🧡

@Hope4TheBestToo Hi Lauren! Our Temecula, CA store will remain open! We're not going out of business, we're just restructuring to set the company up for long-term success. If you have any other questions, feel free to send us a PM! 💙

@AtHomeStores Bankruptcy? But we love you SO much! Please don't leave us! Don't close the Temecula, CA store. I didn't see it on the list, but that store is AWESOME! You're breaking my heart! 💔

@CassieBstrong Oh no! We're sorry to hear that you received a defective cushion. Certainly not what we hoped for. Please send us a DM with your order details, we would like to make things right for you. 💙

@AtHomeStores why, after I paid a $40 delivery fee because I can’t fit the large item I purchased into my car, is my only option to return the entire sofa when all that’s defective is 1 cushion? The simplest, most cost effective solution would be to replace the cushion, no?

@_NaomisWorld So sorry for the website hiccups. We're working on improvements and will be escalating to the right team to make for a better experience. If you need additional help/feedback please send us a DM! 💙

@AtHomeStores having this as their banner but it not actually working is really frustrating me this morning. I damn near don't even want to order from them anymore cause why lie 😒

@LateValentine Oh no! We're so sorry to see your items arrived broken. We would like to make things right for you. Could you please send us a DM with your order details? 💙

@jodenman_ Hi Jo! We're sorry to see that your items turned out defective. Please reach out to us via DM with your order details, and we'll be happy to help! 💙

Hi @AtHomeStores ! Are you able to help me with a refund? Customer service has not been able to assist. Thanks!

@whatthadel We love our first-timers! Can't wait to see what you picked up!! 🛒✨

@LebsackSco99718 We’re truly sorry for the inconvenience, and we appreciate your feedback! We’ll be working with our team to improve our packing solutions. If any items turned out broken, please send us a DM with more details, and we’ll make it right for you! 💙

@AtHomeStores need wrapping paper at checkout in Denton. You sell breakables.

@LebsackSco99718 We hear you, Scott! We're so sorry for the inconvenience and appreciate you sharing your feedback, we'll be working with our team for better packing solutions. Don't hesitate to send us a DM with more details on your experience. 💙

@AtHomeStores did you guys think about getting wrapping paper in Denton? For ceramic and glass vases, etc. you know, so they don’t break on the way home.