Atrium Health

@TheTruth_9876 Hi, we’re sorry to hear about your experience. Can you please send us a direct message with more information? Thank you.

@AtriumHealth is by far the worst hospital. Patient laid in bed for 45 minutes as I watched nurse after nurse refuse to help and all they could say is “he’s not my patient”.

@theo042296 Hi, we’re sorry to hear about your experience. Can you please send us a direct message with more information? Thank you.

Folks, $198,000 for a 4 hour outpatient procedure!! Please, this is ridiculous right? @AtriumHealth really?!

@jamesmdunn5 Hi, we’re sorry to hear about your experience. Can you please send us a direct message with more information? Thank you.

@AtriumHealth your entire healthcare system has no ability to do x rays on Saturday at 8pm? That’s what we were just told

@TerriWhite412 Thank you for the feedback! We’re so sorry that we did not meet your expectations or ours. We would love to know more about how we can improve. Can you send us a private message for more information?

This is the second time someone at @AtriumHealth has canceled my allergy shot appointment less than ten minutes before the appointment time. My shot today is for 3pm, I arrived 5 minutes early and was told my appointment had been canceled 4 minutes ago. Like… what??

@nics206 We’re so sorry you are having issues with a bill. Please call us at 704-512-7171 and we will assist you with your billing needs. Thank you.

@AtriumHealth I do not need an internal coding review. I do not need you to send supporting documentation for the original claims that are denied bc they will still not be approved with that bc the coding used was for a diagnosis that they do not provide coverage for (was not correct anyway!)

Absolutely fuck @Cigna for repeatedly denying physical therapy because the provider used the “wrong code” but they refuse to tell me the right code because the provider “knows which code to use” when clearly they don’t or they wouldn’t be using the wrong code.

@1HotelMgr Thank you for letting us know. We’re always looking for ways to improve our service and your feedback is an invaluable part of that process. Can you send us a private message with more information?

@AtriumHealth 5 calls for assistance, currently 30 min of calls, zero assistance. I only need a Physicians Statement for insurance for an in hospital stay 2/21-23/26. Billing, Med Records, Main line, offsite Dr office. No one can help. Please provide a contact to assist.

@8ardv @AtriumHealthWFB Hello, thanks for taking the time to leave us thoughtful feedback! We will pass your note on to our team!

@AtriumHealth @AtriumHealthWFB I want to take a moment to publicly thank Atrium Health Hospital Davie, NC, for the extraordinary care my mom received during her time there. The dedication, passion, love, and deep empathy shown by an absolutely fantastic team truly made all the difference. They treated her (and us) with such genuine compassion and commitment it felt like family caring for family. A special shoutout to the incredible nurses and staff: Meghan, Angie, Dakhota, Dianna, Jason, Erick, and every single member of the team whose names I may not list here but whose kindness I will never forget. To all the doctors and the entire Atrium Health crew: my immense gratitude from the bottom of my heart. May God continue to bless you all as you carry out your beautiful mission of saving lives every single day. Thank you for giving us hope, comfort, and healing. You are truly special. With eternal thanks, Daniela Rodríguez.

@darrenwlaw We are sorry to hear of your negative experience and would like additional details. Would you please direct message us so that we may request additional information?

@AtriumHealth The worst experience at the ER in Huntersville NC. A suicidal patient came there for help, also a Veteran! What happens, put in a room for 4 days with no doctor checking in!!! What the hell kinda care is this! Mental health is just as important!!! Steve Smoot!!

@Oliver_Murray15 @ncdhhs @NCAGO @NCNursingBoard Thank you for your messages. The individual in question has not been affiliated with our organization since 2024.

@AtriumHealth @ncdhhs @NCAGO @NCNursingBoard How is this person who THREATENS the lives of ICE AGENTS as a NURSE allowed to practice in that profession?? Michael Moncure is an ACTIVIST, NOT a NURSE. He is a DANGER to PATIENTS. He MUST be FIRED ASAP.

@rachelhawkins03 @TeamHendrick Hello, thank you for your interest. Please send any recruitment questions to CAREERS@advocatehealth.org.

@TeamHendrick @AtriumHealth Are you hiring RNs??

The doors are officially open!

@LadsonH82590 @SC_DPH Thank you for the feedback! We’re so sorry that we did not meet your expectations or ours. We would love to know more about how we can make things right. Please call us at 704-355-8363 to discuss further. We look forward to hearing from you!

Went to @SC_DPH and @AtriumHealth ER twice this week with diarrhea, thinning hair, double vision, abdominal pain, dry lips, swelling, and trouble focusing when reading. I asked for a heavy metal blood test but kept being told “couldn’t” be done and left feeling scared and ignored

@MakeMeFanous Thank you for the feedback. We’re so sorry that we did not meet your expectations or ours. Please send us a message so we can follow up.

I am in a hospital outside of Charlotte. @AtriumHealth Service is horrific. It’s been a long 24 hours. I have been waiting on an MRI for over 13 hours. No water by mouth and no food. There is no indication when my MRI will occur. My room is beside another patient…

@GigiRNC We’re so sorry you are having issues with a bill. Please call us at 704-512-7171 and we will assist you with your billing needs. Thank you.

@AtriumHealth Good Lord! Your billing customer service needs improvement! Tried to find out why a bill I paid hasn't been debited from my account yet. CAN'T GET ANYONE IN YOUR VIRTUAL BILLING DEPT TO ANSWER THE QUESTION

@CryomanicForest We do not respond to any questions concerning specific medical conditions through our social media channels and recommend you see your healthcare providers or visit one of our emergency centers or urgent care centers. If you feel that you are experiencing an emergency, call 911.

@ElizabethN1027 Thank you for reporting this incident and your concerns. We will pass this information along and have the appropriate individuals look into it. Views expressed by individuals associating themselves with Atrium Health may not represent those of our healthcare organization.

@mskellyrn @LauraLoomer @AtriumHealth What the hell is wrong with your midwife @AtriumHealth? Is it a DEI hire because obviously she doesn’t have a heart nor a brain? She’s really making you a part of this sickening post about Charlie Kirk. Can her rear end. Devil incarnate thinking she’s so damn pure.

Charlie Kirk’s death will not be in vain. I will be spending my night making everyone I find online who celebrates his death Famous, so prepare to have your whole future professional aspirations ruined if you are sick enough to celebrate his death. I’m going to make you wish you never opened your mouth. These people need to be condemned in society and there must NEVER be a place for these people to gather without facing the shame of their behavior.

@OhioGOPMom @mskellyrn @LauraLoomer Thank you for reporting this incident and your concerns. We will pass this information along and have the appropriate individuals look into it.

@mskellyrn @LauraLoomer @AtriumHealth Wow @AtriumHealth - I don’t think these are the kind of people you want working at your company! She needs to be fired!

@TommyGrant0139 Thank you for letting us know. If you would like to discuss further, please call the Atrium Health Customer Care Line at (706) 509-3195.

@AtriumHealth I see your mission statement and it should also state you pay your employees their PTO when they leave. I get a bill by the time I get home from doctor but your ass can’t pay ex employees who left on their own and not getting fired. What a fine piece of work u are.

@ilikegnus We are very sorry to hear that we did not meet your expectations. We appreciate your feedback. Please contact Atrium Health Navicent’s Office of Patient Relations at 478-633-1353 or visit navicenthealth.org/pages/contact-… to provide us with more details.

@DIY_Tardis @DoctorTro @AtriumHealth @AtriumNavicent Yeah, I finally have a nurse that helped get me the nutrition people to my room today. And I have my diet planned for the next 18 hours. But the girl guaranteed me that they could not comply with no seed oil.

@DoctorTro This Seed oil is so bad for recovery from any condition in hospital...especially snakebite got Tuesday evening while doing carnivore barefoot mowing exercising. At least Chicken baked... Nutritionists at @AtriumHealth @AtriumNavicent do not get Carnivore. Change this!

@myinfo64748551 Hi there. We would like to learn more about your experience. If you would like to discuss further, please call the Atrium Health Customer Care Line at (706) 509-3195.

@AtriumHealth in the ER. Asked for a copy of what we are signing for consent to treat. We are told they can't print it until we sign. No paper copies are available. How is this transparent? How do we know what we are consenting to??

@troymeeker @NovantHealth Hi Troy. We strive to deliver the best care. If you will call us 704-355-8363 to share more about your experience, we would love to know how we can improve. Thank you for taking the time to share your feedback.

Hey @AtriumHealth is it normal practice to keep patients waiting an entire hr past their appointment to see the doctor? 1:30 appt & MD is nowhere to be found. Very frustrating since if it were the opposite I’d be told to reschedule. Would @NovantHealth do that to their patients?