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Axit
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Axit
@AxitMehta
From blank screen to shipped product | Building software & brands.
Katılım Şubat 2012
1.2K Takip Edilen770 Takipçiler

@0xratnakar @Swiggy @SwiggyCares you won't get a resolution from them. these guys have duped me for 15010 😂
trying to reach their grievance since last 10 days - but getting no response.
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fuck you @Swiggy and your @SwiggyCares
paid for a high value order. after waiting for one and half hours never received food. your partner ran away with food and marked it delivered. no one stepped in my building. checked cctv too.
customer care says they aren’t responsible for this.
after playing around for 10mins disconnected my call on my face saying will not issue any refund. mail us.
tell me @harshamjty what would you do with if you’re at my position?
why do i pay for my swiggy one?
pay deliver charges, gst on delivery charges, convince charges, gst on convince charges, late night fee, rain fee, force us to pay for all sort of fee and get what in return?
if my problem doesn’t gets resolved in next 30 mins.
i’m cancelling my Swiggy HDFC card. cancelling my subscription and never using your services again.
this is not the first time. unless i dont reachout to customer support your partner doesn’t even leave the darkstore when i order stuff from @instamart_it
my last 5 order arrived late 1 got canceled after 40 mins in midnight with no apology.
you’ve 30 mins @Swiggy @SwiggyCares
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@SwiggyCares What’s the timeline we are looking at here? By when can I expect a revert?
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@AxitMehta We are unable to share any complaint number, as it is done internally. Do not worry, our team will get back to you ASAP. Please keep an eye on your inbox.
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@SwiggyCares what's service request / complaint number that you've raised?
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@AxitMehta Thanks for clarifying. We have highlighted this, and our team will get in touch with you via email with an update at the earliest.
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Well, I am repeating again.
Brand has confirmed DOA - Dead on Arrival and they told us that, they will give DOA certificate / letter - we need to submit that letter to @Swiggy and get refund or replacement.
Brand is @realmeIndia and we have an email confirmation from them for the same.
Also have a call recording from them.
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@AxitMehta Thanks for sharing. We recommend reaching out to the brand’s support team for more specialized assistance on this, as they’ll be best equipped to help you further.
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@AxitMehta We wish to help, however, we do not have access to your details due to platform restrictions. We are unable to assist further without required details. Please help us with the order ID. x.com/messages/compo…
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@AxitMehta Please let us know what went wrong, so we can assist you better. Also, kindly confirm if you are refering to the order ID 234154953386300.
^Palls
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@SwiggyCares You already have my order ID. So Instead of asking for an order ID - Give me a call. Because, Once i share an order ID - you guys will vanish in no time, and there won’t be any response.
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@AxitMehta Hi there. We apologize for the inconvenience caused. We request you to please share with us your order ID so that we can have our records checked and assist you promptly.
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