Richard Azim

@aiden_space1 @AOLSupportHelp Can you possibly help?

@AOLSupportHelp I’ve tried everything repeatedly. I was told it’s time for a new account. No help given. Other AOL email account holders with issues of being locked out of your account, please reach out. This story needs to be told. There’s someone willing and anxious to tell it.

Can you possibly help?

@AOLSupportHelp This issue needs to be addressed by your security team. It is a solvable issue. I was asked security questions at one time, yet you won’t ask me the security questions.

@AOLSupportHelp if anyone else is having these issues please contact me. A well known reporter is interested in doing a story.

@AOLSupportHelp They are self dealing on the backs of their e-mail customers.

@AOLSupportHelp It feels as though AOL has created a problem with their email service in order to drive you to their help # so they can charge you. The kicker is, they can’t resolve the issue, which makes you call them multiple times and PAY multiple times.

@AOLSupportHelp Hi, I'm locked out of my AOL account and electronic verification isn't working because my recovery info is outdated. Standard support hasn't been able to help. I'm requesting escalation to your Account Security team and am happy to verify my identity manually.