💙Patient Advice and Liaison Service 💙

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💙Patient Advice and Liaison Service 💙

💙Patient Advice and Liaison Service 💙

@BHR_PALS

Compliment or concern about the care you have received, please email PALS - [email protected]. This is an info sharing account and not monitored daily.

London, England Katılım Ocak 2018
512 Takip Edilen676 Takipçiler
💙Patient Advice and Liaison Service 💙
💙Patient Advice and Liaison Service 💙@BHR_PALS·
Deaf Awareness Week || 6th May - 12th May Do you know anyone who is Deaf and uses BSL? There is an app available to give free access to a BSL interpreter in an emergency situations. Look out for more accessible tips to help improve our patients experience. youtube.com/watch?v=FqSa0Y…
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x 😊 x
x 😊 x@Nicola1967·
@RosieDuffield1 my husband who is seriously ill, taken to Queens Hospital, Romford @BHRUT_NHS Saturday around 2pm, is STILL on a bed in a corridor. He is being treated but there’s no dignity for him & no sleep @JonCruddas_1
Rosie Duffield MP@RosieDuffield1

Update: almost 26 hours after arriving, my constituent has been found a bed at last. But there are no pillows. Why @EKHUFT ?! And how on Earth are those seriously ill enough to be admitted to hospital supposed to get well in these circumstances..?!

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💙Patient Advice and Liaison Service 💙
💙Patient Advice and Liaison Service 💙@BHR_PALS·
Hi Harleen, Can I please request you follow us, and message us directly with more details, where we will be happy to assist. Thank you
Harleen Quinzel@HarleenQzel40

@BanerjiSb1190 @BHRUT_NHS @matthewtrainer @wesstreeting Great leadership?? Is Matthew Trainer aware that you're cancelling tumour operations left right and centre?? My friend has lost sight in 1 eye, you cancelled his op 3 TIMES since MARCH! He could be dying, and the blood will be on Matthew Trainer's hands!

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Christian
Christian@Spangle121·
@BHRUT_NHS @BHR_PALS How do you explain a 6 week wait for mammogram results for a cancer patient? King George’s & Queens are not fit for purpose. I’ve rang both departments & been fobbed off. PALS isn’t much better either. I’ll be going to the hospital tomorrow
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BHRUT NHS 🏥
BHRUT NHS 🏥@BHRUT_NHS·
Our hospitals will be extremely busy this week due to strike action. If you need medical help, use NHS 111, speak to your GP or local pharmacy. Urgent GP appointments will be available, and many pharmacies are open late. ow.ly/Eb6q50ON4st
BHRUT NHS 🏥 tweet media
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Rani Snooks
Rani Snooks@rani_snooks·
Today was a sad day, to see my husband, John , crying has broken both me and him. 7 weeks and no answers. To top it all, he had to wait 2 hours for a poxy cheese and pickle sandwich! Why I ask? In the end I had to buy him one from the canteen, could it get any worse?
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Donna 💙
Donna 💙@Miss_Donna_82·
Appalling treatment of my dad, how has his health deteriorated since being admitted? Why was he told the hospital was not going to operate? What do we pay our taxes for? Why is my mum at the hospital daily, changing his sheets? #NHS @matthewtrainer @Jacqui_Smith1
Rani Snooks@rani_snooks

@matthewtrainer Disappointed with lack of acknowledgment of my letter of complaint about the treatment given to my husband, John Snooks. 5 weeks at King George Hospital, no diagnosis and cannot now walk or use right arm! Not urgent enough? What do I have to do? Media maybe!!

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laura ellis
laura ellis@lellis69·
@BHRUT_NHS continued.. as she’s running round doing everything and can’t discharge shocking dangerous and demoralising for you staff and patients shame on you
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ilona
ilona@Ilona_Reynolds·
Yesterday someone doing a covid test on my mum before she visited dad @BHRUT_NHS said to her "oh it's a shame his treatment isn't working". This wasn't a doctor. This wasn't an official discussion about his treatment. I'm livid.
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Leigh
Leigh@leighley1·
....@matthewtrainer @BHRUT_NHS Trying for days to get through to someone in Cardiology at KGH to get results, today yet again 10 different attempts by switchboard to all different numbers 1 hour in i am still not through to anyone i need the results #NHSCrisis
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Mohammed Rahman
Mohammed Rahman@Mohamme82961627·
@BHRUT_NHS Disrespectul staff on A&E reception. On the notice board it says 4hrs and 30mins. Reception says it’s incorrect and it’s 8hours! Not willing to update the board! Poor
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Nik Adhia
Nik Adhia@Nik_Adhia·
Hi @BHRUT_NHS @BHR_PALS - tried to contact PALS several times yesterday/today for an urgent matter. We have also emailed regarding an active patient challenge. Phone number rings through, no responses back to either phone or email - how can we speak to someone please? Thank you!
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Josephine Bakah
Josephine Bakah@BakahJosephine·
@BHR_PALS I had an MRI scan on 2nd October 2022, still not been reported. Contacted PALS and no one has gotten back to me. What will it take? Many phone calls, and GP emails still nothing
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Paul
Paul@paul_mayhew·
@HalfordKathryn @BHRUT_NHS Can u pls attend sky A to review the safety of staff & patients as a matter of priority! A patient with issues is a risk 2 himself & staff & patients and it only a matter if time before someone gets injured or harmed. Duty of care not being executed
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💙Patient Advice and Liaison Service 💙
💙Patient Advice and Liaison Service 💙@BHR_PALS·
@DeeGilb88950530 I'm sorry to read that you are awaiting a response from PALS, we are currently experiencing a high volume of contacts. Please follow us and DM us your contact details so that we are able to speak with you.
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Dee Gilbert
Dee Gilbert@DeeGilb88950530·
@BHR_PALS How do I complain about PALS not replying to my email?
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Amrit Rathore
Amrit Rathore@amritrathore10·
@BHRUT_NHS His ECG was done for his DVLA HGV license. That Hospital was so concerned they wanted to keep my Dad admitted in Hospital. Yet up until now KGH haven’t offered him an appointment other than a telephone call in May 2023 because they want another death on their hands.
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Keşfet

@BHRUT_NHS @Nicola1967 @RosieDuffield1 @JonCruddas_1 @joncampling @Spangle121 @rani_snooks @Miss_Donna_82