BT Group

Today we're launching a new BT brand campaign. Behind Brilliant Things shines a light on the people, technology and network that power the country every day. #ABetterBTForAllOfUs

Today’s Q3 results show BT continues to deliver – with record full fibre connections and further customer growth in our Consumer division. Our network leadership goes from strength to strength, while our transformation builds momentum as we deliver ahead of plan. Check out our performance highlights below, or the full details on our website: newsroom.bt.com/bt-is-deliveri… #ABetterBTForAllOfUs

We’ve joined forces with Starlink to bring ultrafast, low-latency satellite broadband to rural and remote homes across the UK – making us the first provider in the country to offer this kind of connectivity, and one of the first in the world. A major leap forward for rural connectivity, this landmark agreement allows us to deliver fast and reliable in-home connectivity – increasingly critical to everyday life – to areas where traditional fixed-line infrastructure is challenging to build. We’re proud to be leading the way in delivering game-changing satellite technology to our customers, complementing our industry-leading fibre and mobile networks to bridge the digital divide and ensure no community is left behind in the digital age. Find out more here: newsroom.bt.com/bt-group-and-s… #ABetterBTForAllOfUs

Today we publish our results for the first half of this year. It's been another period of solid delivery against our strategy, despite the competitive markets we operate in. We’ve made clear progress in the UK, where we have networks, products, expertise and iconic brands like no other. Check out the highlights below on our performance, or see the full details on our H1 results here: newsroom.bt.com/results-for-th… #ABetterBTForAllOfUs #WeConnectForGood

Join us tomorrow as we publish our H1 financial results for FY26, providing an update on our performance in the first half of the year.

The UK government is testing the Emergency Alerts system on Sunday 7 September 2025 at 3pm. Compatible mobile phones and tablets will receive an alert, make a loud siren-like sound and vibrate. You will not need to take any action. The Emergency Alerts system is used to warn if there’s a danger to life nearby, including extreme weather. Regular testing ensures the system is functioning correctly, should it need to be used in a life-threatening emergency. Please be aware that this alert can reveal the location of a concealed phone. If you know anyone with a hidden device, such as someone experiencing domestic abuse, we encourage you to inform them of the test so they can take action to protect their safety. Find out more at gov.uk/alerts

Q1 results are in from @BTGroup, and we’re on a roll 💥 We’ve been busy accelerating our #FullFibre rollout, boosting customer take-up, and keeping service levels sky-high ⭐ Check out the highlights 👇

“BT is investing more than anyone else in the nation's networks” says Allison Kirkby, BT Group Chief Executive. Find out more in our Q1 trading update, published this morning on our website. newsroom.bt.com/trading-update… #ABetterBTForAllOfUs

Today, we’ve published our Annual Report 2025. Discover how we're building a better BT for all of us by driving innovation, connecting communities, and delivering for our customers. Visit our online review - bt.com/annualreview #ABetterBTForAllOfUs #WeConnectForGood

This morning, we’ve released our full year financial results. FY25 has been a solid year of delivery against our sharpened UK focus: we’re building and connecting customers to next-generation networks at record-breaking pace, we’re improving customer experience and we’re accelerating our transformation ahead of plan. You can read the full announcement on our website newsroom.bt.com/results-for-th…

Join us tomorrow morning as we announce our FY25 financial results, providing an update on the Group’s performance over the past financial year.

We’ve published our Q3 trading update, which you can read in full on our website. newsroom.bt.com/trading-update…

This morning, we’ve published our H1 financial results. “We have accelerated the modernisation of BT Group in the first half of the year. We’ve ramped up our full fibre build and connections, seen further improvements in customer satisfaction, and our cost transformation contributed to growth in EBITDA and normalised free cash flow despite revenue declines driven by our non-UK operations and a competitive retail environment. “Our nationwide full fibre rollout has set new records, now reaching more than 16 million premises, and we have further extended our industry-leading take-up rate to 35%. Our cost to build continues to reduce, enabling us to increase this year's build target to 4.2 million with no additional capex spend. We also expanded our 5G network to cover 80% of the UK population, more than any other operator. These investments in the UK’s next generation networks are enabling much better experiences, reflected in our improved net promoter scores. “We are confirming our EBITDA, capex and cash flow guidance for FY25, albeit on lower revenue guidance. We remain firmly on track to meet our long-term cost savings and cash flow targets, and today announce an interim dividend of 2.40pps. The accelerated modernisation of our operations, combined with a focus on connecting the UK, puts us in a strong position to generate significant value for all our stakeholders.” – Allison Kirkby, Chief Executive. Read them over on our website – newsroom.bt.com/results-for-th…

Join us tomorrow as we publish our H1 financial results, providing an update on our performance in the first half of the year.

@petch_nic We'd need to check your options Nick, though I can't see a problem I'd not be able to confirm 100% either way, it would be the team who can check that :)

@BTGroup Thank you for that. My BT contract expires in December. Can I switch at no cost to EE contact as it’s cheaper? There’s a 30 minute wait on the phone line.

@BTGroup How can I contact BT about matching a competitor’s offer, is there chat available?

@NikkiOsbor4715 Hi, I know how important it is to understanding your bills and paying what you expected to. If you speak to one of our guides for support they be able to get this looked into. You can also give us a call on 150 from a BT mobile, or 0330 1234 150 from any other phone

@BTGroup Explain why my bills keep going up and up each month i.e. MAY - £57.03, JULY - £52.62 - AUGUST £58.99 when we first renewed this horrendous contract with you it should have been £54.00 per month. You have always been an awful Company and I wish I had never done it.

@HUGEWolf Thanks Huge, I'm just getting this checked to see if it is legit and will update you asap

@BTGroup Yes, it’s from tellus@bt.com

@BTGroup hi. I’ve had an email asking for a survey about your service but I don’t have an account with you. I’d usually dismiss it as junk but it has my name in the body

@JunoDee Morning Michael, I'd love to get this checked out, can you pop me a DM over at @bt_uk and I'll check what mast we're talking about and who the right people to help will be

@BTGroup Hello, I need to contact BT group about a potentially noisy mast/transformer in the BH1/BH2 area of Bournemouth. Please could you signpost, thank you. There are a couple of EE masks very near which might need investigating. An email address would be helpful