
In a recent episode of The Future of Healthcare AI, we speak with Muthu Alagappan, MD, Founder and CEO of @CounselHealth, about the company’s AI-powered, messaging-based approach to care navigation and access.
Muthu brings the perspective of both a physician and technologist to one of healthcare’s most persistent challenges. As demand for care continues to grow, clinical supply remains constrained. Counsel is building around that mismatch with a model designed to multiply clinical capacity, support physicians through an AI-enabled clinician cockpit, and create a more accessible front door to healthcare.
The conversation also raises a broader question about the future of care delivery. If patients increasingly expect healthcare to be continuous, personalized, and available on their phones, how should the system adapt?
Listen to the full conversation here: bit.ly/4wfJ8I0

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