Sarah Barclay

@British_Airways Seriously don’t bother we went down this path 2 weeks ago only for you to do nothing. You still haven’t refunded me for all my losses, you time-wasting, thieving company.

@BarclayInterior Hello, we're sorry to hear this. Send us your booking reference via DM so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions about data protection. Ethan twitter.com/messages/compo…

@British_Airways What useless cocks you are as you have, once again, cancelled another ABZ-LHR Sunday flight with no alternatives even though I have an onward flight to Italy tomorrow morning. Incompetent doesn’t cover it. What an embarrassment you are.

@British_Airways No

@BarclayInterior Sorry to hear this Sarah, did you get booked onto an alternative flight? Christine

@British_Airways Another cancelled flight meaning I will miss London Design Week and all my meetings. You really are useless c**ks. Third time! I literally hate you right now.

@Lastminute023 It’s not a ‘delay’, it’s a cancellation. Another one. Again. I have more flights booked with you sadly, which I will change. You’ve screwed up my whole week. Again. And you do it at the 11th hour. Shocking.

Seriously @Tesco I need a ladder to reach my soda water - this is the unopened bottle you just delivered!

@eliistender10 What do you mean ‘had’?

Hands up if you had one of these!

@eliistender10 ALWAYS jam first 😋

Once and for all!

@mariana057 Lols…had to read it twice 🤦‍♀️🤣

I was arguing with a guy at a bar. He said he was a big pop star in the 80s. I didn’t believe him, but he was adamant…

@Ocado 🫴

Reply with a 🫴 and we'll give you a Percy Pig 🐷

@eliistender10 Books!

What's yours?

@bt_uk 🤣🤣 And therein lies the problem! @bt_uk shut my line down…and now have no way of helping. Not a postcode or an address will find a trace of the 5 years of £75 per month I’ve paid! #inept #laughable

@BarclayInterior Without any details there is no way i can chase this for you sorry Sarah. ^James H

@bt_uk @BTSopenreach I am not surprised that there is yet another cock up from you totally useless people. Having shut my account for no reason you’ve now cocked up our ‘reinstallation’. What is your problem? Why are you so crap as a company?

@bt_uk I work yet you expect me to make another phone call which in all honesty is unlikely to resolve the issue. You want me to chase the problem cos @bt_uk can’t be bothered… I didn’t shut my line down after 5 years with no warning! Hopeless! Sorry but what rotten service.

@BarclayInterior That's certainly not good Sarah. It is the only way to get the issue resolved though I'm afraid. ^James H

@bt_uk 7 hours of phone calls and 3 weeks later we are no further forward. Inept advice & rude staff doesn’t help the situation. This seems to be the only street in Edinburgh where only bt can be used! How unlucky are we?! 😱😪

@BarclayInterior Very sorry to hear that. You would need to speak to our Connections team so they can look into this further then. Please give them a call after 8am on 0800800150. ^James H

@bt_uk The problem is I can’t. You closed my account. You said my line was hijacked. You didn’t even contact me, just shut it down. I was told to set up a new line. Apparently I was told wrongly! Tenants have had 3 weeks with no broadband. I still have no account. 🙈😕

@BarclayInterior Hi Sarah, can you confirm the full account details so i can look into what has been going on please? ^James H

@btbusinesscare Residential.

@BarclayInterior Hi Sarah, I'm sorry to hear you're having an issue getting your service installed. Are you a business or residential customer? ^Mel

@bt_uk Catherine, @bt_uk have closed my account…for no reason…I have no account number to give you. Your perky message comes at the end of a long phone call with an agent who couldn’t help, wouldn’t answer questions as to how this could happen and threatened to hang up on me…

@BarclayInterior I am sorry you feel like this Sarah. If you do change your mind, pop a message over and I'll be happy to help you. ^Catherine

Best @bt_uk can do is give me an installation date…for 3 weeks time #laughable #dreadfulservice

@bt_uk I could do but then nothing gets done! Like before…and all the befores before that! There’s a common thread of crap service from @bt_uk FYI I had to open a new account…because you gave my last one to someone else 🙄

@BarclayInterior Hi Sarah, I am sorry to see this. Can you let me know your account details in a DM please and I will look into this for you? ^Catherine twitter.com/messages/compo…