Barrie Kuy
1.3K posts

Barrie Kuy
@BarrieKuy
Senior Agile Delivery Manager who's all about agile 😁 who really likes food and drink too much!
Middlesbrough Katılım Ocak 2011
397 Takip Edilen74 Takipçiler

@BarrieKuy Good afternoon Barrie, You can contact our Customer Solutions Team directly via the Live WebChat on our website: lner.co.uk (9am-5pm - type "speak to an agent" to avoid the ChatBot) or by phone: 03457 225 333 (8am-10pm). They will be able to look into this for you.
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@LNER Just noticed my automatic delay replay says it was rejected for yesterday even though I was 45 mins late arriving at my destination. How do I go about getting this corrected?
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@TheVolleyLondon I know you are showing Coventry on Saturday at 12:30 but do you show the other games on Sky Sports+ ? Looking specifically at the Boro game
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How come having @BarrieKuy round starts off with strawberries and champagne and ends up singing dancing queen on karaoke
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@northernassist if for two trains not being let on as full how do I go about getting a refund on a off peak return as I couldn't get to the destination when the app won't let me refund???
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@lisanic152 Tbh that's better ..... Only one shit fruit spoiling a scone
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@OoniHQ this now sounds like I'm being a pain but why do I only have £5.78 store credit on Rewards when I bought a Halo ..... Surely I don't only get the 1% on the non VAT price ... And while we are at it I registered the Halo and haven't got my £5 reward for registering it
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@OoniHQ just wanted to drop you a message to say your Customer Services rocks. Loads of companies should look to your support model of awesomeness!
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Hey @AerLingus I think today is the 6 months anniversary of my claim for the extra costs I endured because of you cancellation of a flight. Happy Anniversary ❤️❤️❤️. I know this won't make a blind bit of difference as you have the worst customer service I have ever encountered
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@OoniHQ Hey Ooni chums, placed an order 6 days ago with 3-5 day delivery window, stuck in unfulfilled, if it's arriving tomorrow which is 5 working days surely I should have had something by now 🙂
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@johnsfurcoat you and Adam made me cry with laughter for an hour .... Sir I thank you
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@trainpal_go So Transpenine are advising not to travel but haven't cancelled trains so how do I go about getting a refund on advance tickets?
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@AerLingus I mean it's funny that you withholding this that you owe us making me book flights with any other airline 🤣🤣🤣
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@AerLingus I think we're coming up to our 3 month anniversary of me trying to get you to refund me the money that I had to pay out because my flight was cancelled coming home. For a present you could just get me said money. I'd love to talk to you about this but alas I cant
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