Beer Baroness

@PPaulCharles @ThePCAgency Thank you so much for putting this together every day, it’s beyond helpful! Do you have the same info for Canada and Mexico as well?

Sat update: mainland #Greece and #Iceland edge closer to the red quarantine zone after more cases. A surge in #CzechRepublic puts it second behind badly-hit #Spain which is now at 300/100,000 over 14 days. #Turkey and #Germany remain in green for now. #coronavirus @ThePCAgency

@easyJet Hi Nicola thanks for the response. EasyJet was not accepting calls at all when the voucher expired - I tried calling for three days and emailed in on the day of expiration. Can you please help?

@BeerBaronLondon Hi there, please accept my apology for the late response, unfortunately we can't extend the expiry date of vouchers, our call centres have also been impacted by national government restrictions and unfortunately call waiting times will be considerably longer than usual - Nicola

@easyJet I had a £250 credit which needed to be redeemed by phone expire when you weren’t taking calls. Have been getting in touch for 2+ months. Can you please please extend this voucher so I can make a booking? Please get in touch!

Look forward to roaming in a new city 🗺️ Europe’s enchanting streets will be back soon, book your getaway today #europening

@easyJet Still waiting - it’s been over two months now. Could you please read my DMs and get in touch? FAQ doesn’t cover what I’m after.

@easyJet Can you please look at previous DM’s I’ve sent that have gone unanswered for over a month and get back to me please?

@easyJet hi there, I have a voucher to use which is expiring soon that needs to be redeemed over the phone. I’ve been trying to get through but you’re not accepting any calls. How can I use/extend this voucher? Thanks!

@easyJet Hi, no, I’m waiting for a reply!

@urbanarsenaI @bchesky Therefore I sent check in instructions to my home to a criminal. Airbnb has yet to acknowledge this case (they keep repeating that my account has not been hacked, which isn’t the issue) or provide any security to me as a host for future bookings. It keeps getting passed around.

@urbanarsenaI @bchesky An Airbnb account was, unbeknownst to me, hacked. The hacker made a same-day booking for my apartment. I sent check-in instructions to my home including code access to a lockbox. Two hours later I was told it was a fraudulent booking, so it was refunded 100%, but I was travelling

By 12/15/20, every home and every host on Airbnb will have been reviewed, with the objective to verify 100% of listings. Trust on the Internet begins with verifying the accuracy of the information on Internet platforms — this is an important step for our industry.

@bchesky I keep getting passed to different Airbnb reps who refuse to acknowledge what has happened. I have been offered a $100 coupon as a ‘good will gesture.’ Agree no sharing platform is infallible but Airbnb needs to take responsibility when it is

@bchesky Hi Brian. I am a host who has been on Airbnb for eight years. About two months ago, I wound up sending check in details with lockbox instructions to someone who wound up being a hacker, that booked my apartment. I have contacted Airbnb close to 100 times (no exaggeration)

@EartHackney Hey guys, I’m coming to the Submotion show tonight. Do I need to print my tickets on paper or is showing on my phone okay?

@DrunkRes Thanks Mark. It’s actually for a family friend in the building - I’m here already! Canadians don’t need ESTA’s though, which is always handy. Merry Christmas!

@iah I land in terminal E and have to transfer to terminal D for a separately booked connecting flight to Mexico. Interjet will not allow me to get my boarding pass in advance for some reason. 1) do I have to go through immigration to transfer terminals?

@iah 2) do I have to exit the security zone in order to get checked in? Thanks!

@Hertz I finally managed to get through over the phone and was hung up on TWICE! The customer service wouldn’t even look up whether the car was still available. Unbelievable!

@Hertz I have sent several messages now and haven’t heard back, please can you help

@Hertz hi guys, stuck in Rome on delayed flight Alitalia1597 to Cagliari, called the office 100 times but no one picking up. How can I ensure I don’t lose my reservation?

@Hertz Okay awesome thanks. Is there anyway to double check?

@BeerBaronLondon As long as you included your flight information when you made the booking, the local team will hold your reservation. -FB