Beth
8.5K posts


@Beffachu Hi Beth,
Thank you for reaching out to us. Kindly send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further.
Thanks,
Shubham
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@VeryHelpers I’ve got a £5 minimum payment due for take 3, but don’t have any take 3 purchases on my account. It just appeared on my last statement as being owed but doesn’t say why - can someone help me figure out what it’s for please?
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@trentbartonland Got one thank you, how do I go about it?
Apologies for the bluntness was mid panic about how I’d be home on time for the school run!
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@Beffachu Yes of course, just ensure you get a receipt from this ~Lily
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@trentbartonland any idea what’s happened to the 6.1 1.30 bakewell to Derby? It’s been sat in Matlock for ages and doesn’t appear to be making an appearance in Bakewell. I have a kid to pick up 🙃
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@trentbartonland Will TB pay the taxi fee I’m inevitably going to have to spend to make sure I’m back for school time?
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@Beffachu Hi, this bus is currently not operating due to a mechanical faut with the bus I do apologise about this ~lily
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lol as if @axs kicked me off the payment screen when I finally managed to get three tickets for Noah Kahan, kept flagging up with an error page when I tried to go back in and now won’t let me do anything because it thinks I’m a bot. I was SO close to taking bug to see noah
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@Beffachu Hell Beth, No problem, Can you DM us some delates and I can have a look for you ~ Matt
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@ArgosHelpers hello! I messaged on fb the other day but didn’t get a response - I’m looking for an instruction manual for the jude cabin storage bed (363/1517). There isn’t one on the support website, is there any other way to find it? Thanks ☺️
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Not my 5 year old belting out the *explicit* lyrics to the great divide at 8:36 in the morning @NoahKahan
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@trentbartonland Are they definitely coming though? It can’t be helped, I’m just worried as we’ve got to get to the hospital
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@Beffachu They are running late, due to derby. I am so sorry to keep you waiting.-Kylie
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@trentbartonland do you know what’s going on with the sixes? Neither the last 6.2 or 6.3 have turned up at King Street Belper and we’ve got an appointment in Ripley to get to. They keep turning round or the 6.2 just terminated at the bus station
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A year ago my kid could barely speak a handful of words. Today, at 5 years old, he’s belted out the entirety of Survive by @LewisCapaldi and I could not be prouder 😭
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@trentbartonland No worries, not your fault! Just wish the rain had waited 😂
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@Beffachu Hi, unfortunately, the bus has broken down in Matlock, apologies for any problems caused.~Jay
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@trentbartonland is the 6.1 Bakewell to Derby (half twelve from Bakewell) coming? Got a soaking wet child because we’re waiting in Wirksworth for it and it’s decided to piss it down and the tracker says it’s still in Matlock 😭
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@LewisCapaldi can u tell @coopuk to let my bf have 23/24 sept off work to come see you I did NOT beat the ticketmaster war to have to cancel bc they refused his holidays 🥲
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I take it back thank you AXS 😭
Saw @LewisCapaldi in Birmingham 2023 and now I’m seeing him at the same place in 2025. Just feels right 😭😭😭😭
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I beat ticketmaster for the eras tour but fuck me @LewisCapaldi tickets are impossible to get
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@VeryHelpers Hi Marc, that makes sense - what happens to the other £16.01? 😂 thanks
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@Beffachu Hi Beth,
Thanks for explaining. The £3.99 would be a delivery charge which can't be added to BNPL. The £20.00 payment you have made has covered the amount due.
Thanks,
Marc
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@VeryHelpers I’ve had to make a minimum payment of 3.99 this month but I’m not sure what for? I thought it was for something I’d ordered last month so just paid £20 but when I went to my BNPL statement that purchase was in there instead. Is there a way to see what it’s for?
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