Belvoir Here to Help

Over the Easter period we will have limited support on Twitter. Please ensure you have your office's emergency contact details to hand and have checked their Easter opening hours! 🐰🐣 We will be here to answer your questions and queries until Thursday 😀 #PropertyisPersonal

Drop us your questions or queries, we're here to help! #PropertyisPersonal

@TheLaraP @BelvoirUK Hi Lara Please drop us an email to customer.services@belvoir.co.uk and we will look into this for you. Thanks Chloe

@RussellTheMeek Hi Russell Can you please email us at customer.services@belvoir.co.uk and we will look into this further for you. Thanks Chloe

Hey @BelvoirHelp Who do i have to complain to to get some hot water? 33 days now and counting, contacted your Grantham branch multiple times about this issue and all I've received is insincere apologies and fake promises.

Happy New Year! We’re back and here to help. We’re here 9-5.30 Mon-Thurs and 9-5 Friday! 😊

Over the Christmas period we will have limited support on Twitter. Please ensure you have your office's emergency contact details to hand. Merry Christmas and a Happy New Year! 🎄⭐️

@riddivisu1 @BelvoirUK Hi Riddivisu Can you please email some more information to customer.services@belvoir.co.uk and our support teams will look into this further for you. Thanks Chloe

Hello @BelvoirUK. I have vacated my 23 River street property on the 11th of August 2018 and I was going every week to get my deposit. I suddenly get an email today to say I haven’t handed over the key. What rubbish is your service?? I have proof of everything.

@Vlokoson @BelvoirUK Hi Vee Please email customer.services@belvoir.co.uk and we will look into your complaint further. Thanks Chloe

@BelvoirUK hello, I have a complaint could you kindly make your DMs open? 😊

@nigel_hall_uk @BelvoirSouthLiv @BelvoirUK Hi Nigel We are sorry to hear this. Can you please email customer.services@belvoir.co.uk and we will look into this further for you. Thanks Chloe

At Belvoir we understand that property is personal, which is why we have put you at the heart of our brand #PropertyisPersonal

@svetlanahm @BelvoirUK Hi Lana We are sorry to hear you feel this way. Can you please email some information to customer.services@belvoir.co.uk and we will look into this further for you. Thanks Chloe

@BelvoirUK I would advise anyone to stay well clear of Belvoir. Service is dreadful. Especially from the Wolverhampton branch!😔

Our new branding launches tomorrow, and we can't wait! Are you ready to see a refreshed Belvoir... 😁 🎉 #belvoirbrandrefresh

@AmeliaH98 @BelvoirUK Hi Amelia Can you please email some information to customer.services@belvoir.co.uk and our support teams will look into this further for you. Thanks Chloe

Our uni house is currently 1.2C for the night because of a broken boiler, how on earth do @BelvoirUK think this is safe to live???!!!!!

@holmes_health Hi Jay, I’m sorry to hear you’re having issues with our Swale franchisee, if you’d like to email further information to customer.services@belvoir.co.uk we’d be happy to see how we can help. Thanks -Sam

@Natalie00343508 @BelvoirUK Hi Natalie, if you haven't tried contacting the office, I would suggest that initially. If you have done this, then please drop us an email customer.services@belvoir.co.uk and we'll see how we can help. Thanks ^Sam

@BelvoirUK still missing my deposit after moving out a Month ago 🤔

@daisydudeck @BelvoirUK Hi Daisy Many thanks for your message. With issues such as this, it is best to contact @BelvoirLPool themselves. Any further guidance please email customer.services@belvoir.co.uk and our support teams will look into this further. Thanks Chloe

@BelvoirUK how do I get your Liverpool Central branch to repair my daughters washing machine, which she reported over 3 weeks ago?

@Vicbrightside @BelvoirUK Hi Vic We are sorry to hear this, however this is something you will have to contact your local Belvoir office about. If you need any further guidance, do let us know. Thanks ^ Chloe

@BelvoirUK it’s now been a month since I left on of your properties and I’ve still not got my deposit back. Can I have my money back yet?

@Stephanie_Hull_ @BelvoirUK Hi Steph We are are sorry to hear about this. Can you please email some information to customer.services@belvoir.co.uk and we will look into this further for you. Thanks ^ Chloe

Literally feel so bad for my parents, spent most of the day on the phone to @BelvoirUK appalling customer service, no one wants to help and they all blame eachother not acceptable when I’m the one that has to listen to it

@Laurajmayne Hi Laura We are sorry to hear about this. Can you please email some information to customer.services@belvoir.co.uk and our support team will look into this further. Thanks Chloe

@VickyRyder @BelvoirUK Hi Vicky We are sorry to hear you feel this way. You can email us at customer.services@belvoir.co.uk and our support team will look into this further for you. Or you can contact the franchised office yourself and take this up with them. Thanks ^ Chloe

@BelvoirUK another 20 attempts to speak to someone at your Lichfield branch - what needs to happen for someone to answer the phone?!