Beneficial State Bank

Our hearts are heavy as we witness the devastating wind and fires sweeping through Los Angeles and surrounding communities. Our East LA branch and local offices will remain closed until it is safe to return. We wish for continued safety for everyone during this difficult time.

@awanderlust2 Hi Mia, Apologies for your experience. We reached out this yesterday but haven’t heard back. Please DM us when is a good time to reach out to you. Thank you for your patience.

@BeneficialState Someone called me 12/18 and said he would call me back the same day and never did. This is poor poor unacceptable customer service. Disappointing #beneficialstatebank #beneficialstate

My husband died in July and I’ve been trying to reach anyone at @BeneficialState. For months I’ve called, emailed, messaged through website. No response. Very poor service. #BeneficialBanking

@JaiiDeeM We apologize for any inconvenience caused by our recent tech upgrades. It was never our intention to disrupt your experience. While we work to fix this, we have other payment options including our 24/7 automated system at 855-725-3511 or 888-326-2265 to speak to an agent 8-5 M-F.

@BeneficialState you guys are the FUKIn worst!! Can’t make a car payment with your website always doing I don’t know what updates. If I miss a payment and I lose my car, I’m fukin coming after you idiots with lawyers!! I’m tired that every month your fukin dumb website/App sucks

@awanderlust2 Hi Mia - We sincerely apologize for the difficulty you've had in reaching us. After speaking with our Customer Care team, it appears they were able to connect with you today. However, please don't hesitate to reach out again if you need any further assistance.

@BeneficialState I send a DM with my info a week ago. Still no call. Disappointing.

How Banks Can Bridge The Financial Literacy Gap, Empower Communities hubs.li/Q02XlSWT0 Written by Monique Johnson of @beneficialstate

This knowledge gap isn’t just a personal challenge; it’s a societal issue that perpetuates economic inequality and widens the wealth divide. Read more: hubs.li/Q02Xm0qS0 Written by Monique Johnson of @beneficialstate

"We're not just focused on profit. Yes, that matters. But we're really trying to optimize the triple bottom line: true community prosperity, social impact, and environmental well-being." Aligning Growth and Purpose with @BeneficialState Randell Leach buff.ly/3UQAbEK

@TylerShilstone Hi Tyler - Sorry you didn’t get the support you needed over the weekend. We understand the impact of limited hours and will pass your feedback along. Please DM us if you still need assistance, and we'll escalate your request.

@JaiiDeeM Hi Jaii, We're so sorry that you're having trouble getting in touch with someone. If you DM me your contact information I can expedite this to our customer support team.

@BeneficialState because of your worthless website my score got hurt. The worst company to loan a car. DO NOT go with this bank. My first payment was due and no where in the app shows how to pay no their number works to speak to Someone, now I have to find another bank. Worthless company!!!

@ddotcom12 @QuickBooks We apologize for the inconvenience you are experiencing with your connection to QuickBooks. The error has been fixed, and our support team is available to assist you from Monday to Friday, 8 AM to 6 PM, at 888-326-2265. We are experiencing longer than usual call wait times

@BeneficialState @QuickBooks it's still not working.....when will this be fixed?

@BeneficialState since the website update, your website no longer connects to @QuickBooks -- please fix this

@NineInchNilina Hi Nilina, we apologize for the issue and the difficulty reaching our support team. We want to look into this for you. Please DM your email or contact support@beneficialstate.com. We will monitor for your message. Thank you.

@BeneficialState my billpay payment for 10/1 did not go through. i have been trying to call all day & can't get through. i need to be able to pay my rent today. when will my prescheduled bill pay be deposited? i am deeply concerned about the payment i also have schedule for 10/2.

Happy #NationalNonprofitDay! We are honored to be recognized by Beneficial State Bank today for our work to expedite positive change for a just and livable future. 🌍

How Banks Can Drive Economic Resilience By Supporting Small Businesses hubs.li/Q02Lbgz80 Written by Monique Johnson of @beneficialstate

Join our team! We're currently hiring multiple positions, including an Affordable Housing and Construction Loan Processing Manager. Learn more: bit.ly/3XFfQoc Beneficial State Bank Member FDIC | Equal Housing Lender

In response to a recent American Banker op-ed calling unions "a threat to the banking industry", our CEO, Randell Leach, authored a response that highlights the importance of worker empowerment and our experience as a unionized bank: americanbanker.com/opinion/unions… #MemberFDIC

We're proud of our commitment to support environmental organizations and projects while avoiding sectors that harm our planet such as fossil fuels and fracking. Thank you to everyone who believes in our mission, and happy Earth Month! 🌎 #EarthMonth #EthicalBanking #MemberFDIC

Yesterday, our MLK center hosted "Art as Resistance," a celebration of Black art presented by @ulpdx. Many thanks to @beneficialstate for lunch, too! There was plenty of music, art, and inspiring stories of Black innovation. Thank you to everyone who joined us to celebrate!

Check out the video below to see how @BeneficialState assisted their community member, @GreenPlateSEA. #BankingForGood: youtube.com/watch?v=9rJZgC… #BeneficialStateBank #CovidCrisis #InvestInCDFIs #CommunityDevelopment #CDBA #BankingForGood