BevMo! by Gopuff

@debatef30768705 Please send us a dm if you have not received a response yet.

@BevMo I sent you a complaint about employee conduct at one of your store sites with no response.

@NeoTeej We appreciate the feedback, TJ, and apologize for any inconvenience. If you need assistance with redeeming a gift card, please connect with our service team via the website. We'd be happy to help!

@BevMo Please fix the gift card system. The physical cards I receive from gifts never work in store. You sell a bunch and they never work.

@tropicalsparkle @Whip_Shots @iamcardib @SmirnoffUS Your cocktail with peppermint vodka and hot chocolate sounds delicious! Thanks for letting us know about the can. We encourage you to connect with your local BevMo store directly for further assistance.

For Xmas I got @Whip_Shots by @iamcardib at @BevMo We followed instructions, nothing came out; this is what ended up happening. Did I just get a bum can, anyone else have issues? Wanted to try it with @SmirnoffUS peppermint vodka & hot choc. #Over21Only! #DrinkRespondibly

Ross & Wiz 🤝 Gopuff. NYE, delivered.

@SidraGaines Thank you for connecting directly with our customer care team so they could assist you. Cheers!

@BevMo I had a problem with the store in Rancho Santa Margarita. How can I reach the regional manager for this store?

@samo102us Thanks for your feedback. This issue has been resolved.

so @BevMo 's in-store pick up confirmation thing can't read California driver licenses and no one in the store knows how to enter the info manually... You're doing a heck of a job Brownie..

@Smithcraft1 Thanks for sending us a screenshot. When typing "mead" that is part of the tide scent name, "Spring Meadow" You can limit your results if you include additional key words like "wine"

Hey @BevMo I was looking to see what meads you have, and for some reason, Tide laundry detergent takes 2 of the top 4 results. I'm not sure about you, but I'm not looking for detergent at BevMo.

@Mil2DoDCiv2Ret Thank you for the feedback on zip codes in the search. A full address isn't required. Typing in the city name also gives a list of the closest stores to check availability.

@BevMo why must I enter my full address on the website to see if what I want is available locally? If I enter the Zip, 3 locations in other states pop up and a prompt to enter full address. You guys are notoriously bad about capturing personal data. This is right up there with stores demanding our driver licenses must be "scanned" at purchase. Despite you saying that isn't true.

@juvation Hi, if you are still experiencing delivery confirmation issues please send us a DM or use our LiveChat option for further assistance, Cheers!

@BevMo delivery address confirmation is borked

@weplaywithtoys We apologize your last pickup experience was not ideal. We hope you'll give us another chance so we can better serve you.

@BevMo Your Torrance/Rolling Hills store is a mess and under staffed. Often times theres one person working and the online orders aren't getting done leading to super long waiting times. Fix that shit.

@JeetenX Apologies for any inconvenience. Please connect with us via DM so we can troubleshoot this for you!

Hey @BevMo you need to get this right! Or else I’m going elsewhere

@Mil2DoDCiv2Ret Our apologies for any inconvenience. We're happy to accept a state driver's license or ID, a passport or military ID when picking up an online order.

My son purchased a Bottle of Aviation at my local Bevmo for pickup as a Father's Day gift. But Bevmo uses the need to verify age as a way to collect and sell data. I offered a government ID but that ID wasn't accepted. They want to scan my drivers license. Bite me Bevmo! I'll be pointing out your BS anytime your name comes up.

Which bottle are you grabbing? #DeadpoolAndWolverine

@hipocrisialtda This is definitely not the experience we want our customers to have! Please let us know which store you were visiting, or contact our customer care team via BevMo.com for additional assistance

you get this discount at the end AND EVERY TIME THE EMPLOYEE DOESN'T WANT TO GIVE THIS DISCOUNT, it seems like I'm stealing or asking for something improper, but it's there, if it's not to fulfill the advertisement don't do it. I have no desire to go back to Bevmo anymore @BevMo

I'm honestly tired of having to deal with this situation every time. Every time my wife and I go to Bevmo we like to take advantage of the promotion that says that from six bottles of wine that have the 10% discount sign (continues in the comments) thread @BevMo

HUGE NEWS, CA! Por Osos is now available in 180+ Bevmo locations statewide. More availability coming soon! Stay tuned. #DrinkPorOsos #MakeFriends @bertkreischer @tomsegura @BevMo

@Drunknscoundrl Sorry to hear this was a disappointing visit. We want to let you know we offer price match options and encourage you to speak with an associate on your next visit for more details. Visit bevmo.com on Friday for a special no-fee delivery offer!

.@BevMo Wow! I just stopped by one of your stores for the first time in a while. What an experience, just WOW! I went in looking for a good deal and walked out not only paying MORE than at my local mom and pop but I also PAID FOR PARKING even though I was in the store for less than 10 fucking minutes! What in the actual fucking fuck? You can be good and sure I will never darken your doorstep again or give one thin dime. Go fuck yourselves.

@MiddleAgedGuySD Our apologies, if you placed the order, you should have already received the $5 refund email.

@BevMo Bruh.

@mistyliciouz10 Thank you for contacting Gopuff Support. It's certainly not good to know that our valued customer did not receive their order. We appreciate you bringing this to our attention. May we have your phone number or email address associated with your Gopuff account?

@BevMo teach your store managers customer service, if they accidentally give my order to wrong driver that's ok we're all human just don't yell at me on the phone saying well it's packed and figure it out with gopuff smh

@Ashen_Spark Thanks for letting us know. We apologize for the inconvenience with our website login. If you're still having connectivity issues please email us at customerservice@bevmo.com and we can look into this for you.

@BevMo hey your site login hasn't been working for the past couple of days. Trying to register but it went from not working yesterday to not even loading the sign in page today.

@IshusKatsu Thank you for bringing this to our attention. Please direct your inquiry to w2support@gopuff.com and our dedicated team will work on resolving this for you.

Nice one @BevMo @gopuff. Due to the incompetency of your company I'll be owing money this year because whatever 3rd party you use for payroll fucked up my W-2 by not listing the Federal tax withholding. So I get to pay income tax twice over.