Ed Grant retweetledi
Ed Grant
3K posts

Ed Grant
@BigEdGrant
CFO at Solgari - The AI Omnichannel Customer Engagement Solution for Microsoft Teams and Dynamics 365, National Hunt Racing, Rugby
London, Paris, Dublin Katılım Temmuz 2012
1.9K Takip Edilen1.1K Takipçiler
Ed Grant retweetledi
Ed Grant retweetledi

Expectations reset last week: not “Can AI do this?” but “Where is AI impacting?” Napster × Solgari makes customer conversations usable in Teams + Dynamics 365. Read here linkedin.com/pulse/when-ai-… #AI #CX

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Ed Grant retweetledi

Napster is partnering with @SolgariConverse to deliver a new model for customer engagement.
Together, we’re bringing AI Omniagents into workflows across @MicrosoftTeams, Dynamics 365, and traditional service channels like voice, SMS, and chat.
napster.ai/news/napster-a…

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Ed Grant retweetledi

Big news.
Solgari is partnering with @napster to bring AI-led video and human service together inside Microsoft Teams and Dynamics 365. AI handles demand, humans step in when empathy matters - all captured in CRM for Copilot.
Read more: solgari.com/napster-and-so…
#AIForCX

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Ed Grant retweetledi

How do you deliver consistent customer engagement across 15 countries without adding complexity?
@Intcomex is using Solgari’s Microsoft Teams-native solution - unifying voice, WhatsApp & SMS, enabling real-time translation and scaling fast across LATAM.
solgari.com/intcomex-activ…

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Ed Grant retweetledi

@LincolnCity_FC has transformed supporter communications with Solgari for @Microsoft Teams with all channels in one place, 30% more calls made, 5 hours saved per person each week and no conversations missed.
Watch the story: solgari.com/how-lincoln-ci…
#FanEngagement #LCFC
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Ed Grant retweetledi

Parents' Lunch last Sunday for First & Second Year, parents joined us for Mass, presentations, musical performance and a role play before a delicious Sunday Lunch. #GlenstalAbbeySchool




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Ed Grant retweetledi

Delighted to welcome Sam O'Farrell (class of 2024) and Tipperary All Ireland Senior Hurling champion to school with the Liam McCarthy cup 🏆👏 #glenstalabbeyschool




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Ed Grant retweetledi

For Hibernia Home Care, phone calls are lifelines.
Partnering with Solgari, they brought reliable communications into @Microsoft Teams.
Results:
<40 second response
Zero missed calls
Full visibility
solgari.com/how-solgari-he…
#MicrosoftTeams #HomeCare

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Ed Grant retweetledi

Heartbreaking interview.
Jockeys are the bravest sportspeople in the world.
Us punters should never forget that.
💔
Racing TV@RacingTV
"I was very lucky and I don't want to be unthankful - but this accident hasn't half put things in perspective." Graham Lee says he would give up every winner from a glittering career if he could get out of his chair and hug his wife and children again
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Ed Grant retweetledi
Ed Grant retweetledi

Fan engagement shouldn’t be siloed.
Every voice, message & chat should live in CRM, not scattered across apps.
That’s why Solgari + EngageRM are delivering native omnichannel fan engagement in Microsoft Teams & Dynamics 365.
Read more: lnkd.in/eCnNKGtq
#FanEngagement

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Ed Grant retweetledi

Many organizations run on Microsoft Teams but customer experience stays fragmented.
Solgari + @Microsoft close that gap: omnichannel, AI + CRM sync, native in Teams & D365.
Certified. Marketplace-ready. Live in days.
Read the full partner case study: partner.microsoft.com/en-us/case-stu…
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Ed Grant retweetledi

🚨 Solgari Hive is live – built for Microsoft partners & sellers and aligned to FY26 MCAPS.
Solgari is:
✅ Built on Azure
✅ Teams & Dynamics 365 app
✅ Transactable on Marketplace
✅ Day 1 Copilot-ready
🔗 solgari.com/solgari-hive
#SolgariHive #MCAPS #MicrosoftPartners
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Ed Grant retweetledi

Proud to power CosmoICT as they scale nationwide for MTN SA - using Solgari’s AI contact center for #MicrosoftTeams & #Dynamics365. Instant deployment, 1,000s of weekly calls & real-time insights built in.
More here 👉 solgari.com/how-did-cosmoi…
#CosmoICT #MTNSA

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Ed Grant retweetledi

We’re proud to be the official shirt sponsor of @LincolnCity_FC for the 2025/26 season! A club that leads in fan engagement—powered by Solgari’s AI contact center for #MicrosoftTeams & #Dynamics365.
More here 👉 lnkd.in/e-cCgakj
#FanExperience #LincolnCityFC #Imps

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Ed Grant retweetledi

Ready to build your first AI agents? 🧩🔨
Start your journey now! Explore a comprehensive set of guidance for both IT and end-users
in the Copilot Chat and Agent Starter Kit: aka.ms/Copilot/ChatAg…

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Ed Grant retweetledi

The Masters is one of the greatest weeks in golf. I was so disappointed with my performance Sunday but I gave it everything and that’s all I can ask for.
I’ve never been happier to watch someone else achieve something that I want so badly myself. Rory deserves every bit of this and I was so happy to be there to watch him make history. 💚☘️
#themasters

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Ed Grant retweetledi

Solgari is headed to Orlando for @enterprisecon Connect, March 17-20!
If you're attending the event, stop by the Solgari booth to explore how our app transforms @Microsoft Teams into the world's best customer engagement platform.
📍 Find us at Booth 714

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