Solgari

Happy St. Patrick’s Day from everyone at Solgari ☘️ A big thank you to our customers, partners and colleagues around the world. Proud to support organisations building customer engagement inside Microsoft Teams and Dynamics 365. Learn more: solgari.com

@LincolnCity_FC now four points clear at the top of the @EFL . Off the pitch, their commercial team uses @Microsoft Teams, @HubSpot and Solgari to capture every partner conversation and turn it into opportunity. solgari.com/how-lincoln-ci…

Expectations reset last week: not “Can AI do this?” but “Where is AI impacting?” Napster × Solgari makes customer conversations usable in Teams + Dynamics 365. Read here linkedin.com/pulse/when-ai-… #AI #CX

Big news. Solgari is partnering with @napster to bring AI-led video and human service together inside Microsoft Teams and Dynamics 365. AI handles demand, humans step in when empathy matters - all captured in CRM for Copilot. Read more: solgari.com/napster-and-so… #AIForCX

How do you deliver consistent customer engagement across 15 countries without adding complexity? @Intcomex is using Solgari’s Microsoft Teams-native solution - unifying voice, WhatsApp & SMS, enabling real-time translation and scaling fast across LATAM. solgari.com/intcomex-activ…

@LincolnCity_FC has transformed supporter communications with Solgari for @Microsoft Teams with all channels in one place, 30% more calls made, 5 hours saved per person each week and no conversations missed. Watch the story: solgari.com/how-lincoln-ci… #FanEngagement #LCFC

For Hibernia Home Care, phone calls are lifelines. Partnering with Solgari, they brought reliable communications into @Microsoft Teams. Results: <40 second response Zero missed calls Full visibility solgari.com/how-solgari-he… #MicrosoftTeams #HomeCare

Fan engagement shouldn’t be siloed. Every voice, message & chat should live in CRM, not scattered across apps. That’s why Solgari + EngageRM are delivering native omnichannel fan engagement in Microsoft Teams & Dynamics 365. Read more: lnkd.in/eCnNKGtq #FanEngagement

Many organizations run on Microsoft Teams but customer experience stays fragmented. Solgari + @Microsoft close that gap: omnichannel, AI + CRM sync, native in Teams & D365. Certified. Marketplace-ready. Live in days. Read the full partner case study: partner.microsoft.com/en-us/case-stu…

@NatBroadbandIRL has partnered with Solgari to onboard 40 agents for @Microsoft Teams in just 7 days with full service continuity. Unified engagement, scalable and compliant in Teams. Full case study: solgari.com/how-solgari-he… #CustomerEngagement #MicrosoftTeams #Solgari

🚨 Solgari Hive is live – built for Microsoft partners & sellers and aligned to FY26 MCAPS. Solgari is: ✅ Built on Azure ✅ Teams & Dynamics 365 app ✅ Transactable on Marketplace ✅ Day 1 Copilot-ready 🔗 solgari.com/solgari-hive #SolgariHive #MCAPS #MicrosoftPartners

Proud to power CosmoICT as they scale nationwide for MTN SA - using Solgari’s AI contact center for #MicrosoftTeams & #Dynamics365. Instant deployment, 1,000s of weekly calls & real-time insights built in. More here 👉 solgari.com/how-did-cosmoi… #CosmoICT #MTNSA

We’re proud to be the official shirt sponsor of @LincolnCity_FC for the 2025/26 season! A club that leads in fan engagement—powered by Solgari’s AI contact center for #MicrosoftTeams & #Dynamics365. More here 👉 lnkd.in/e-cCgakj #FanExperience #LincolnCityFC #Imps

Solgari is headed to Orlando for @enterprisecon Connect, March 17-20! If you're attending the event, stop by the Solgari booth to explore how our app transforms @Microsoft Teams into the world's best customer engagement platform. 📍 Find us at Booth 714

“The seamless experience that our agents have is hands down faster and much more efficient than we’ve ever had before thanks to @SolgariConverse,” said AMBSE’s Devin Kind technologyrecord.com/article/artmid…

We’re proud to have partnered with AMB Sports & Entertainment (AMBSE) owner of the @AtlantaFalcons to enhance the fan experience at the iconic Mercedes-Benz Stadium . See the full story here: solgari.com/delivering-a-f… #copilotstudio #azureopenai #CustomerSuccess #MicrosoftTeams

Addressing the hybrid working debate, John Colgan discusses how to get the best performance from contact centre professionals, regardless of location in his latest article. contact-centres.com/are-contact-ce… #ContactCentres #HybridWorking #Productivity #CustomerEngagement

Next up in our Partner Spotlight series, we have the dynamic consulting firm NKUSI-IT, spearheaded by Nkululeko Silimela who are on a mission to optimize customer engagement and streamline operations lnkd.in/edfxvvgE #CustomerExperience #Omnichannel #CX #Microsoft

🚀 Watch On-Demand: Supercharge Your SMB with AI in Microsoft Teams! 📷 Did you miss the live session? Catch up now! Discover how AI-powered customer engagement with RapidStart Apps can transform your business. Watch Here: youtu.be/lV1-yjaUUtU?si…

Sitting down with @cxtodaynews, our CFO @BigEdGrant discusses his highlights from 2024 so far, his business hero, and the technology that will help shape the future of CX including OpenAI and Copilot studio. lnkd.in/esNAs93k #CustomerExperience #AI