Joe Ross-Nelson

@Arsenal keep Thomas Partey away from our club. You cannot promote equity, love and representation - and, at present, allow him to be a face of our team.

@Rachel_Duncann Hi Rachel, are these still available?

Sad to say we’ve got two tickets available for tomorrow - still going ourselves, but our friends have had to drop out! We’d really like someone to take them off our hands and not go to waste! #bigweekend

We have 2 spare tickets to @BBCR1 #BigWeekend for Saturday (tomorrow!) Bought for £30 each but happy to take offers as just want them used!

I have just voted in the @NEUnion preliminary #PayUp ballot! #InvestInEducation Vote now at 👉neuactivate.com

@LeoGebbie Hi Leo, Not yet! You might be a saving grace! Will DM you now

Our @Lionesses turn their attention to Tuesday's game against Australia at @BrentfordFC 👊

@chl0williams__ @BrentfordFC @England @Lionesses Hi Chlo, a bit of a long shot, as they’ve probably been snapped up already - but do you still have said two tickets for sale for the lionesses v Australia next week?

@BrentfordFC @England @Lionesses Hiya, can you advise please. I have 2 tickets to sell however I have the paper tickets. Is there a way I can have these PDF/enter with a picture?

@DRoj @lborouniversity @LboroSport yet another iconic alumnus doing bits at the commonwealth games…

Always professional 🤥🤣

Reading (and reporting) the unimaginably large number of tweets that are wishing harm on the person who has made their accusation public, has made me really fear for our society. It’s toxic. Inhumane, tribalistic and toxic.

@Arsenal keep Thomas Partey away from our club. You cannot promote equity, love and representation - and, at present, allow him to be a face of our team.

@RoyalMailHelp @ChrisMoore3 Chris, I urge you to knock on some doors, and enquire how many cards everyone received. For the good of the people

@virginmedia Hello! Yes - similar time (6.30pm) would be ideal.

@BigJrossnelson Hi Joe, thanks so much for getting back to me on this and performing the Pinhole reset. Would you be free for another webchat tomorrow between 2pm - 8pm so that we can explore another option regarding the blackspots? ^SC

90 minutes into my ‘30min wait’ for a call-back from a @virginmedia supervisor/manager, about a complaint ongoing for the last 6 months, and an incomplete resolution agreed 2 months ago. Can you help, Virgin Media Twitter folks?

@virginmedia Hello again! Unfortunately, still suffering from blackspots at various points in the flat - so no resolution just yet.

@BigJrossnelson Thank you for sending this Joe and for the chat. Please let me know how things are working following the Pinhole reset :) ^SC

@BigJrossnelson Hi Joe, this is my direct link. virg.in/S-C I'll leave it active for around 15 minutes. It'll open a new webpage - wait a few seconds and then a chat box will appear. Just fill out the quick pre-chat survey and then you'll get through to me. ^SC

@virginmedia Works great for me

@BigJrossnelson Okay, this will be a webchat - not a call, just to clarify! Shall we say 18.15pm? Does this time suit you? If so, I will send you my live link a few minutes before :) ^SC

@virginmedia Absolutely. I should be able to call any time after 6pm

@BigJrossnelson Are you free for a webchat anytime between 5.30pm - 8pm Joe? I will be able to look into things further for you from there if you like? ^SC

@virginmedia Anything you can do to help connect me to a supervisor instead? Still yet to hear from anybody. Happy to provide a contact number and any other details needed over private message if that’s possible

@BigJrossnelson Ah yes, just to clarify - the WiFi Pods are free for customers on our Gig1 or Ultimate Oomph! packages - if you are not on either of those packages, they cost £5 per month. I'm sorry to see there looks to be no complaints logged on your account from th... virginmedia.response.lithium.com/portal/convers…

@virginmedia Just had this through when clicking the link you’ve shared. Any other route you recommend going through?

@virginmedia No problem! I’ve had a number of conversations with staff over the last few months (phone and chat function), trying to get me to pay for the pods - so I’m surprised to hear that they’re continually out of stock? Will definitely try to track the complaints though, thank you!

@virginmedia Good afternoon SC - thanks for such a rapid response! I thought Twitter was worth a shout! I’ve got 2 ongoing complaints about persistent blackspots in my flat - eventually agreed 2 months ago that the complaint would be resolved with a free WiFi booster/hub. Yet to be sorted.

@BigJrossnelson Hi Joe, thanks for getting in touch. I am so sorry to hear that you have not received a call back as promised yet. May I ask what your complaint is regarding? I'd love to help from here. ^SC