Bluehost

@si1very Great catch! Yes, the actual email address and the sense of urgency are both big warning signs that this was a phishing attempt. While we do send out emails if your renewal payment failed, you will have much longer than 2 days to rectify the situation.

Own a bunch of domain names? Beware of phishing attempts like this one. It is masquerading as my @Bluehost webhost provider, and falsely pretends my domain registration is expiring and that my payment method needs updating. Neither is true. Tip-Offs: 1 - The email FROM address does not look like an official Bluehost address. Also, it's a foreign top-level domain email address. 2 - My domain registration is not at Bluehost, so it doesn't renew there. 3 - My domain registration doesn't expire until 2027. 4 - My billing info does not need an update. So, watch what you're doing. This was certainly an attempt to compromise my payment info, and maybe an attempt to steal my domain, and/or compromise my webserver/website.

@TechbytesAfrica We’re aware some customers still feel effects from the recent cPanel/WHM issue. Our techs have contacted those impacted. If you haven’t heard from them, please reach out to support to confirm and escalate your case promptly.

Bluehost needs to explain why some VPS and dedicated server customers are still down or locked out 7 to 10 days after the cPanel/WHM vulnerability incident. Security containment is one thing. Leaving businesses stranded is another. @bluehost where is the escalation path?

@julianjpayne That’s really disruptive, especially with VoIP down and money on the line. Please DM us your domain and any ticket or case ID from that support interaction (no passwords). If you can, include what records were removed or a screenshot of your DNS zone. Thank you!

@bluehost have lost me money today. One of their support agents deleted all of my DNS records and our VoIP Service has been down. Extremely poor service

@Cherenejc Hi Cherene, completely understand the frustration. For the safest and fastest fix, please contact our billing team directly via live chat at bluehost.com/contact. For security, they need to access your account to stop those renewal emails right away!

@bluehost Hi, I cancelled my services on 2nd March 26 & received written confirmation that Bluehost would not charge me further. I am still receiving renewal reminder emails which are unnecessary after cancellation. Please confirm my services remain cancelled.

@LitaTweets Hi Lita, we understand how frustrating this is and we are sorry for the wait. Please DM us your account details so we can look into your site right away.

@bluehost My spouse has been on hold with you for over 40 minutes with no assistance. Meantime, my website is down.

@Altan97331071 We received your DMs and appreciate your dedication to communicating with us. Your escalated ticket is in the appropriate queue and is under review.

@bluehost you guys are scammers !!!!! PayPal confirmed and send me a transaction ID ! You have the money and you are still blocking my services. Also on my BlueHost account I can see that everything has been paid until 2027 ! You are done !!!!!

@Altan97331071 We understand the urgency of this matter and have responded to your DM with the latest details.

People, Just stay away. They destroyed my whole work. They don't care about anything.

@bluehost are you now scamming your customers? Your money has been paid and you are still blocking my services !!! People stay away from BlueHost !

@Altan97331071 There are multiple reasons a site may be down, let's figure out why yours is. Can you send us a DM with the domain name affected so we can look into this? twitter.com/messages/compo…

@piyushjaiswa We would be happy to answer your questions. Can you send us a DM with the website you are expecting to see displayed? twitter.com/messages/compo…

It is coming like this and page refresh everytime... #hosting #website

@bluehost Pathetic support service Since last 10 hrs trying to connect with Live agent for backup issue but their worthless A.I chat bot is not connecting. Can u help

@chuckchang23 Hi Chuck, we hear you. Please DM us your details so we can take a look. You can also check our status page at pulse.bluehost.com for any ongoing updates.

@bluehost @TechCrunch fix your servers

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Spent the week at Vistara talking #AI, automation, #agency growth, and #WordPress. Big takeaway: The #agencies experimenting now are going to have a massive advantage later.

@GarryBickerton Thank you for reaching out. We would be more than happy to look further into the concern you are experiencing. Please send us a DM so we can verify your account and take a closer look for you.

@bluehost When will Bluehost fix the Bluehost Plugin issue? It was identified between myself and your online chat support as a result of your patch to WHM/Cpanel April 30. You can see the issue on my website enjoyturkishliving.com by clicking login or Forgotten Password.

@deshirerivas Oh no! We'd love to look into this for you and get you back up and running as soon as possible. Please give our support team a call at 1 (888) 401-4678 so we can further troubleshoot this concern for you.

@bluehost Hello, I'm in the Bluehost control panel and I keep getting this message: "Could not retrieve SSH Access status something went wrong. Please try again or contact support for assistance." Is your server down?

@MoyDeeTV We're glad to see you fighting for your mom. It's hard when we don't see the positive effects of guarding your site from threats. If she can send us a DM, we can review her experience with our support and see what can be improved.

@bluehost essentially scammed my mother for lack of a better word. At least that's how she feels and I can't say I disagree . youtube.com/shorts/MS8ITDo…

@JeanetteJoy Hello Jeanette, we’re sorry you’re running into trouble reaching us. It does appear there may currently be an issue with the X interface. You can visit Bluehost.com/contact to start a live chat with support. We’d really like the opportunity to help get this resolved for you.

@JeanetteJoy Our DMs are just a click away. We are currently addressing a wide-spread issue with VPS's that started with the cPanel patch on April 28th. Please note that this is not unique to Bluehost and it is our admins' #1 priority to resolve as soon as possible. twitter.com/messages/compo…

@bluehost I can't get into my DMs to complain. I waited on the phone for VPS Support 30 minutes, talked to an agent, got trasferred to VPS, waited 1 hour 33 minutes. Got hung up on during transfer. Blu is not helful. The music is sad, reminds me of my huband, daughter, and partner passing. I am too sick to sit at the computer.

@moussamhanna @MikeUsa90 Hey Sebastian. We received an update that the issue affecting most cPanels and WHMs have been resolved. If you're still experiencing issues, please reach out to our dedicated support team or send us a DM, and we'd be happy to look into it further. Thank you.

@MikeUsa90 @bluehost Hi Mike, I am facing the same and I'm unable to do anything, so disappointing

😡 @Bluehost this is absolutely pathetic! My sites are down and my business is hemorrhaging money while you guys do nothing. The lack of reliability is a total joke. Fix your servers and get my sites back online NOW! 🛑📉 #BluehostDown #WebHosting

@PittsburghSport That sounds exhausting. Third outage this week plus unhelpful support is not okay. DM us your primary domain and any recent ticket or case ID (no passwords) and we will look into what is happening and review your support experience.

Hey @bluehost get your sh*t together - 3rd time this week websites are going down. Enough. And your customer service is awful.