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Bluehost

@bluehost

Built to grow. Simple to run. 💙 All-in-one WordPress platform with AI tools, premium performance & 24/7 human support. Trusted by 5M+ since 2005.

Katılım Nisan 2012
20.1K Takip Edilen51.1K Takipçiler
Bluehost
Bluehost@bluehost·
@vipinkumr We hear you. Please note that this issue is not exclusive to Bluehost and is affecting multiple brands and millions of servers worldwide. We are actively working on our end to address the impact. Please watch for an email from our admins outlining your path forward.
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Vipin Kumar
Vipin Kumar@vipinkumr·
@bluehost @Bluehost Absolutely unacceptable. VPS down since May 1st with zero ETA, zero accountability, and zero urgency from your support team. And on top of that, you’re demanding extra money for migration from a 5-year loyal client? This is not just poor service. Do better.
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Bluehost
Bluehost@bluehost·
Your AI agent isn’t running. It’s temporarily executing. Until your laptop sleeps. Hermes on Bluehost VPS gives it a persistent runtime, so it actually runs. 24/7. → Launch yours: tinyurl.com/ydmv353a
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Bluehost Support
Bluehost Support@bluehostsupport·
@ArchagaRicardo @bluehost Hello, we understand how disruptive this has been. Please send us a direct message with your account details so we can look into this further and ensure it’s being handled with the urgency it deserves.
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Ricardo Archaga
Ricardo Archaga@ArchagaRicardo·
@bluehost and @bluehostsupport is urgent resolve the critical incident with WHM and CPANEL, I have 40 hours by DM and just was informed that the team support is working for a solution, we have affected all business with no emails access and need a immediately solution!
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Bluehost
Bluehost@bluehost·
@ArchagaRicardo @bluehostsupport We understand the urgency and impact this has had on your business. We see that you’ve already provided details via DM, and we’re taking ownership of reviewing the case to ensure it’s receiving the attention it needs.
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Ricardo Archaga
Ricardo Archaga@ArchagaRicardo·
@bluehost and @bluehostsupport I have an email issue with WHM and CPANEL, I was in contact by DM but didn’t resolve the issue after 40 hours, I need a immediately resolution for incident where we have affected all business!
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Bluehost
Bluehost@bluehost·
@leahmaines TY for sharing your concerns and reaching out via DMs.  We understand how important your website is to your business and sincerely appreciate your patience throughout this process. Our team has gotten your site up. Please reach out to us if you need anything else.
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Bluehost
Bluehost@bluehost·
@SandySezz We have multiple options to have a representative assist you. We may be having long queue by the time you have reached our 888 number. Phone: United States - 888-401-4678 International: +1 801-765-9400 Chat: bluehost.com/contact
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Bluehost
Bluehost@bluehost·
@SandySezz Thank you for sharing your experience. We understand how frustrating it can be to lose access to your account. Please feel free to reach out to us via DM so we can help get you back into your account or connect you with the right team to assist.
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SandySezz
SandySezz@SandySezz·
@bluehost I have nothing but problems trying to log into my account. I’m on hold too long. You don’t answer on your 888 number and the message bought online won’t go through. I think I’m gonna call it a day with you.
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Bluehost
Bluehost@bluehost·
@KalithaWrites Please know hold times vary based on current queue volume to ensure all customers are supported. We can investigate the WP-Admin access issue for you here; please send us a DM with your domain name so we can pull up the account details and take a look.
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Kalitha Williams
Kalitha Williams@KalithaWrites·
@bluehost I can't access the WPAdmin to the hosting I purchased with you. Your AI support is unhelpful and I've been on hold for over 30mins waiting on assistance. I dont want to hang-up because then I will have to go through the AI support again. So frustrating!
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Bluehost
Bluehost@bluehost·
@benjaminlagrone I'm really sorry this has been your experience with us so far, especially with ongoing business needs impacted. Please DM us your account details so we can review this and assist you further.
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Red Ochre Appreciator
Red Ochre Appreciator@benjaminlagrone·
@bluehostsupport @bluehost Having been in the industry for over 25 yrs, I must say Bluehost support is the absolute worst. I will never use or recommend them again. A brand new account is unusable, waiting for days for support, promises broken, business projects undelivered
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Bluehost
Bluehost@bluehost·
@ShantDotMe We hear you Shant and we understand your frustration. We are aware that your questions regarding the security concern have not been fully addressed yet and we are following up internally to make sure you receive a detailed response.
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Bluehost
Bluehost@bluehost·
Bluehost's own, Krys Lambiase, is speaking today at Web Agency Summit — digging into how agencies show up before clients ever reach out. Today at 4PM EST 👀 Secure your free ticket here: atarim.io/speakers/have-…
Bluehost tweet media
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Bluehost
Bluehost@bluehost·
@tynolisrel We absolutely do and we want to make sure every customer gets the support they deserve. We have already responded to your DM so please check there and we will continue working with you to get this resolved as quickly as possible.
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Nobody
Nobody@tynolisrel·
@bluehost do you guys care about your customers or not?
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Shant
Shant@ShantDotMe·
@bluehostsupport @bluehost I'm sure a week is more than enough time for your security team to reply to my request. If I don't get an answer within the next 48hrs, a formal letter will be sent to @NewfoldDigital
Bluehost@bluehost

@ShantDotMe @bluehostsupport We always want you to have an excellent experience with our support team. Can we have a chance to fix this fluke? Send us a DM with the ticket number and we will help get your website changes live. twitter.com/messages/compo…

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Bluehost
Bluehost@bluehost·
@Claytoncast Hi Paul! We would love to discuss options with you that may be better matched to your website's needs. Please feel free to connect with our support team: Phone: United States - 888-401-4678 International: +1 801-765-9400 Chat: bluehost.com/contact
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Paul Clayton.
Paul Clayton.@Claytoncast·
So @bluehost want over £280 to renew my website hosting for a year. My wenbite is basically a cv with photos. Any thoughts as to better deals?
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Bluehost
Bluehost@bluehost·
@ronslate @On_The_Seawall Hi, this is definitely not the experience we want for our clients. Our team was aware of an issue impacting some of our customers. Our team has since resolved the matter. This is not the experience we want for our clients. We appreciate your patience during this time.
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Bluehost
Bluehost@bluehost·
@policy_mag Hi, this is definitely not the experience we want for our clients. Our team was aware of an issue impacting some of our customers. Our team has since resolved the matter. This is not the experience we want for our clients. We appreciate your patience during this time.
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Bluehost
Bluehost@bluehost·
@shadowfactory Hi, thank you for your feedback. Our team was aware of an issue impacting some of our customers. Our team has since resolved the matter. This is not the experience we want for our clients. We appreciate your patience during this time.
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Bill Krueger
Bill Krueger@shadowfactory·
Update, there is. Shocker. You have a status page. USE IT! I should bill you instead of the client for the last 2 hours.
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Bill Krueger
Bill Krueger@shadowfactory·
@bluehost is there an issue with hosting at the moment? Outages being reported & nothing on status page. Burning hours here and been on hold with Support for almost an hour…
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Bluehost
Bluehost@bluehost·
@CantaroInst Hi, our team was aware of an issue impacting some of our customers. Our team has since resolved the matter. This is not the experience we want for our clients. We appreciate your patience during this time.
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Cántaro Institute
Cántaro Institute@CantaroInst·
Dear followers, We are experiencing a temporary service interruption at cantaroinstitute.org due to an issue at @Bluehost, whose "teams are engaged and working to ensure a prompt resolution." We appreciate your patience. 🙏
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Bluehost
Bluehost@bluehost·
@gilmeraz Hi, We understand how disruptive site downtime can be. Can you send us a DM with your domain name?
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Gil Meraz Valverde
Gil Meraz Valverde@gilmeraz·
@bluehost can’t access to my domain! Do you have any troubles? It looks like you’re down!
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Bluehost
Bluehost@bluehost·
@winstonontherun Hi, we would be happy to continue with assisting you. Please continue our DM conversation.
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Bluehost
Bluehost@bluehost·
@winstonontherun We're in the business of keeping websites up, not erasing them. When we chatted earlier, it looked like you had a path forward to getting your sites back up. If you still need help with resources, please continue our DM conversation.
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Marc
Marc@winstonontherun·
What an incredibly frustrating experience I’ve had with #bluehost @bluehost recently. I’ve been a customer of theirs for almost 15 years but just had 7 Websites completely erased without warning or adequate explanation.
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Keşfet

@vipinkumr @bluehostsupport @ArchagaRicardo @leahmaines @SandySezz @KalithaWrites @benjaminlagrone @ShantDotMe