Bluehost

@Tango_Six18 Hi, getting conflicting answers from different agents is frustrating and we completely understand why you feel that way. Please give our support team a call at 888-401-4678 or +1 801-765-9400 for international, available Mon- Sun 7AM to 12 Midnight EST.

@bluehost There is something really wrong your servers, your live agents are giving conflicting answers, one is trying to upsell me a plan upgrade and another is saying that my website has "optimization issues", can a real human please reach out?

@theparkernathan Hey Nathan! We're aware of an ongoing issue affecting some of our users. Our team is actively working on deploying a fix.

@bluehost I’ve already pulled some of my clients away from you. If you don’t want the rest leaving, get their email hosting online ASAP! They can’t email their customers about a major product launch.

@Shannon88721514 Hi Shannon! This is certainly not the experience that we want for you and we'd like to help however we can. Thanks for dropping the case ID. We'll go ahead and start looking into it. In the meantime, can you send us a DM? We'd be happy to continue working with you from there.

@bluehost Pls refer to Case ID I-26008722. Purchased 1-year Malware protection. Simple WordPress site has been down for 10 days. Support keeps stringing it along for 24 hours because they have not received token from SiteLock. Imagine if this was a Store holding up biz :(

@Mrolulord We hear how upsetting this experience has been for you, and it’s clear this has caused a lot of frustration. We want to help make things right. Please send us a DM with your account details and we'd be happy to review your situation. Thank you.

It’s a good day to say I wish you a lifetime in hell to @bluehost . I still have PSTD from hosting an application with them. Wicked wicked. Moved me to the highest plan and pretended there was no lower one when I asked . 5 days waiting in support live chat . Bitter taste

@DanteHarker Hi, we want to look into this charge for you. You can also review our renewal pricing details here: bluehost.com/help/article/r…. Please send us a DM with your account details so we can review further and assist you.

OMD @bluehost - I was charged £100 last year, but that was with a 15% discount apparently (totally different product with no discount, but he's ignoring that) - and the fact that £250 is not 15% more than £100

@cakhilrai Hi, we want to make sure your AI All-Access Pack is working as expected for you. Please DM us or reach out to our support team at bluehost.com/contact so they can review your account and assist you further.

Dear @Bluehost, I purchased the AI All Access Pack on 30 June, expecting unrestricted access to the included AI models. However, after only 3 days of normal usage, most of the premium models have been locked until next month. This is highly misleading. If strict monthly usage caps exist, they should be clearly disclosed before purchase. Calling it "AI All Access" creates expectations that are not being met. I request an immediate explanation and a fair resolution. Please review my account and address this issue promptly. @bluehost #AI #Transparency

Different tasks deserve different AI. Research? One model. Coding? Another. Creative work? Maybe a different one. Our AI All-Access Pack puts ChatGPT, Claude, Gemini, and Grok in one workspace, so choosing the right model is one less thing to think about. bluehost.com/all-access #Bluehost #AIAllAccess #ChatGPT #Claude #Gemini #Grok

@EdLaunchpad Hi Ed, we received your DM and are ready to help you there!

@bluehost I have issues logging into my blue host account

The presentations end. The conversations don't. Our stop in Philadelphia was a reminder that some of the best ideas come from people sharing experiences and comparing notes. Agency leaders came together to talk about what’s working, what they’re seeing in the market, and how things are evolving across the industry. That kind of open exchange is what makes these stops valuable. On to the next city. #Agency #DigitalMarketing #Philadelphia #Bluehost

@mbucherl Hi Mark! We generally don't grant extensions on these items, but if you reach out to your contact in the professional support team, they may have a solution for you.

@bluehost I fudged my six-month professional support need too early and did not use. Can you help with my regret?

@seanvwork That is odd. If you are receiving an error, please report it to our support team by connecting via chat or phone. They will be able to help you get the right product attached to your account.

@bluehost There's something not working with your plans and pricing flow. I'm on FireFox. Can't seem to purchase web hosting.

@dhaapala Hello David. We've received your DM and replied to you. Please continue working with us from there. Thank you.

@dhaapala Hi David. We responded to your earlier comment inviting you to speak with us directly in DMs to help resolve this matter. Please send us a DM and we'd be happy be assist you further from there.

@dhaapala Hi David. We'd like to get more information from you and help get to the bottom of this. Please send us a DM with your domain name or any other account identifier, and we'll gladly assist you from there.

Small businesses aren't asking whether to use AI anymore. They're asking how to use it with confidence. The conversation is shifting from adoption to application—and confidence may be what separates experimentation from real business impact. See what 350 U.S. small business owners had to say in our State of Small Business AI Confidence report: tinyurl.com/y3m6n6xx

@ericdodgemusic We understand how important email delivery is for your business. Our dedicated support team is best equipped to review your account and help find the right solution. Phone: United States - 888-401-4678 International: +1 801-765-9400 Chat: bluehost.com/contact

@bluehost why do all my emails through your server got to everyone’s spam? I am having to re contact them all from a Gmail account to make sure they get it. This has cost me a ton of business.

@NicVonSchneider We would love to take another look at what is happening if the standards are not doing what they're supposed to do. Can you please send us a DM with the escalated case looking into Cloudflare? x.com/messages/compo…

@bluehost Standard PR statement. Your own agents have verified that your cloudflare setup is the problem with multiple websites. Spent hours with support over the last couple days. Next step is transferring every client I have away from Bluehost.

DO NOT USE @bluehost Apparently they just started using cloudflare and it’s not set up properly. My agency has multiple client websites that are actively blocked from Google and AI crawlers. This damage is total loss of new search visibility. Audit it now.

@davidvkimball We will provide updates directly to the client involved. For account security reasons, we will not be updating a case publicly.

@bluehost "Partner"? I think you mean spouse. They were married. Thank you for addressing this, please provide updates when this is resolved.

@bluehost hey, is this how you treat your customers?