Emma Boobier

@MindDevon are hosting a 10k run in Plymouth! 16 Oct 2022! Sign up now: runplymouthharbour.co.uk/signup #plymouth #devon #plymouthlife #running #fundraising #mentalhealthmatters @LukePollard @hms_albion @HMNBDevonport @plymouthcc @Plymouth_Live #runplymouth #plymouthrun

@KimRobbo1980 @Samanth01393249 @HM_Passport No I got them to post it to me and it arrived the morning I needed it! If I could have gotten to a HMPO to collect it though, I would have done just to reduce stress!

@BoobierEmma @Samanth01393249 @HM_Passport That's such good news in silimar situation here. Did you then go to the office to collect your passport? This is such a stress. Put application in over 10 weeks ago!

Thank you to the upgrade team at @HM_Passport Durham for pulling through. You’ve saved our bacon! It’s been an emotional and stressful journey but finally we made it.

@SusiePoodie @HM_Passport That is absolutely outrageous! I’m so sorry this is happening to you, how they are treating people is diabolical. I cannot believe they sent that to you! I really hope you manage to get it sorted, all my fingers are crossed for you. Xx

Did you send supporting documents with your passport application? 📝 Don't worry, these will be returned separately from your new British passport. #supportingdocs #toptip

@shukii @HM_Passport Email the upgrade team with your sons PEX reference and date of travel in the subject line. In the email include all his information, your contact details, evidence of travel date. You must supply evidence, they contact you back in order of date of travel! Hope that helps

@HM_Passport after a 24hr callback, just been on hold for 2 hours to get my son's passport application upgraded, only to get cut off. When I rung back I was logged another callback within 24 hours. This is unacceptable

@WhitfieldLynne @HM_Passport Follow @PassportAlerts they post when appointments become available daily x

@HM_Passport where on your website can I check for available appointments? Going round in circles- on website and on phone. 12 weeks in…. 😫

@maddyp1990 @kt2burns @HM_Passport I had zero contact at all, I completely empathise with how stressful it is. I called HMPO about 4 times a day and just cried! All I know is if they consider your upgrade successful, they contact in order of departure. We were contacted 24 hours before. X

@BoobierEmma @kt2burns @HM_Passport Hi! Did you have no contact from them from when you applied for the upgrade to them accepting it? I’ve just applied for upgrade today and stressing so much!!!

@Samanth01393249 @HM_Passport I emailed the upgrade team with my evidence to when I needed the passport by and all my sons supporting docs. Included his PEX and the date required in the subject of the email. They contacted me back approving the upgrade 24hrs before the date I needed it for! Xx

@BoobierEmma @HM_Passport Do you mind me asking how you did it? I fly on Sunday 🥲

@saampooley @life_withrach @iamsk994 @HM_Passport Mine got through the upgrade team, 24 hours after they called it arrived for me. I had to pay £100. We got our MP involved, submitted evidence of needing it. Got it on the day we needed for. Cutting it very fine. If I could have gotten to a local office I would have done.

@BoobierEmma @life_withrach @iamsk994 @HM_Passport Did you get yours back the same day?

New passport arrived? Great! You must sign your new passport on the ‘holder’s signature’ line using a black ballpoint pen 🖋️ Here’s how: ↪️ow.ly/asIj50IZUKh #SignIt

@saampooley @life_withrach @iamsk994 @HM_Passport Good idea. I’d print off the submission history page from the HMPO portal too, as it will show them the dates of submission etc. good luck!

@BoobierEmma @life_withrach @iamsk994 @HM_Passport Yeah well over 6 weeks! Think we will be heading down tomorrow , thanks!

@saampooley @life_withrach @iamsk994 @HM_Passport How long has her passport been in the system? If its over 6 weeks, and you can provide proof of flight for Sunday then I would head to the nearest passport office. Be prepared to queue though!

@life_withrach @BoobierEmma @iamsk994 @HM_Passport You’ve all given more information than HMPO! Me and my Gf are due to fly Sunday and she’s still waiting for a call back from the upgrade team, no one can tell us where her passport is being printed isit worth us heading to local office?

@dee04x @TomDurcan @HM_Passport No they didn’t, I heard absolutely nothing back which stressed me out massively so I completely empathise.

Please allow up to #10Weeks to process your UK passport application. This also includes applications for a child. ↪️ow.ly/ahEz50EQcgJ #PlanAhead #CheckYourPassport

@YakuzaXI @MelanieClarks @HM_Passport I emailed all of the upgrade office addresses, Newport replied saying they weren’t dealing with our application but they forwarded my enquiry to the relevant office. Worth a shot 🤞🏼🙏🏼

For official British passport services, make sure it’s GOV.UK. Her Majesty’s Passport Office is the only provider of British passports. Visit GOV.UK for advice and guidance ↪️gov.uk/browse/abroad/… #HMPassportOffice

@keelie_noonan @xmichaelshair @HM_Passport 😔😔😔

@BoobierEmma @xmichaelshair @HM_Passport But they don’t call all of us back just the few they draw out if a hat!

@leonabrown06 @xmichaelshair @HM_Passport Sorry to hear that, that’s terrible. I don’t know how they are managing to get away with treating people like this 😔

@BoobierEmma @xmichaelshair @HM_Passport My friend done all that & never got a call, she came off nite shift (paramedic) last nite at midnight and travel from Scotland to Durham (where the passport is ) and queued for 51/2 hrs to get seen said they will send 2 print at Glasgow for Monday , she not holding her breath

@TomDurcan @HM_Passport Email the upgrade team where your passport is. Put PEX number and date of travel in the subject. Include all application details and your contact info in the email and evidence of travel. Upgrade team will contact in order of travel, I got a call 24hrs before I needed it by!

@HM_Passport My girlfriend has been waiting 11 weeks and we travel in 8 days. We have rung several times and spent HOURS on the phone, sent multiple emails, been told different things by different people and no one can tell us anything. I understand delays but the service is diabolical.

@jester @HM_Passport Email the upgrade team where your passport is. Put PEX number and date of travel in the subject. Include all application details and your contact info in the email and evidence of travel. Upgrade team will contact in order of travel, I got a call 24hrs before I needed it by!

How do I speak to a human at @HM_Passport? I've gone through the phone line options but even though we are travelling in less than two weeks I only get an automated update, not a human being 👀is there a different number to call?

@EnDee26982 @HM_Passport Email the upgrade team where your passport is. Put PEX number and date of travel in the subject. Include all application details and your contact info in the email and evidence of travel. Upgrade team will contact in order of travel, I got a call 24hrs before I needed it by!

@HM_Passport totally gutted! Application sent almost 14 weeks ago - due to travel in 5 days and still in limbo. 1st holiday in 2.5years as I’ve been working in ICU through the pandemic. The kids are devastated and will cost us a small fortune to change the holiday 😔😔😔

@paulblundell_ @HM_Passport Email the upgrade team where your passport is. Put PEX number and date of travel in the subject. Include all application details and your contact info in the email and evidence of travel. Upgrade team will contact in order of travel, I got a call 24hrs before I needed it by!