Brave Support

@johngra6188639 @brave We've sent you a DM to follow-up. Thanks!

Anyone else getting these ridiculously massive YouTube thumbnails on the homepage? It's only showing like 6 videos per vertically even at 50 percent zoom in ,earlier it used to be more than that . Anyone know a fix or for this? @Brave @BraveSupport

@xOrdamx @brave Please send us a DM and we can assist. Thanks!

Brave Sync won't reset. Settings just say "Could not sync Brave on your devices", no other options. In brave://sync-internals, transport state is disabled & "Enable Sync-The-Feature" button doesn't work. Fixes that don't require a new profile? @BraveSupport @brave

@royaltybdf Please send us a DM and we can assist. Thanks!

@BraveSupport @BraveSupport is there any way to remove this? it appears on almost every site now

We’re aware of an issue affecting some Windows users with yesterday's release (v1.81.131), where Brave launches as a blank, unresponsive screen. If you're experiencing this, please see this post for steps to resolve community.brave.com/t/resolution-f….

@MechnicianMatt Hello! Please try the following: - Clearing cookies/browsing history (brave://settings/clearBrowserData) - Updating adblock filters (brave://settings/shields/filters) Please send us a DM if you're still having trouble. Thanks!

@BraveSupport I'm having an issue with a site that has never ever been an issue. I appreciate you guys efforts.

@vedant26cfc @brave Hello - Please see our DM for some troubleshooting tips. Thanks!

@brave Yo @brave for some reason the adblocker on my browser is not working whatsoever. Can follow some troubleshooting to fix it?

◀️ Not this ad blocker

@harshkaptan06 Hello! Could you send us a DM for more details? Thank you.

I'm experiencing frequent crashes on Brave on my Mac while browsing normal websites. The browser suddenly quits without warning, and the crash logs appear to indicate an extension-related issue. I would appreciate any guidance or a fix from the team. @brave @BraveSupport

@nicolasvillar99 Hello! We've sent you a DM. Thank you.

This was reported by a member of the Brave team on GitHub: github.com/brave/brave-br…

@Bravesupport @Brave I'm having a problem on all three platforms: Windows, Android, and Linux. When I go back with the arrow key, Brave Shields stays at 0 and isn't blocking ads and trackers. I'd like to know when you're going to fix this issue.

@luzmadalet Hello! We've sent you a DM to assist.

@BraveSupport @BrendanEich Twitch is completely broken on your browser. Fix the login integrity scripts immediately. I want this resolved NOW, not next week. Open your DMs so I can send you the details, or push an emergency update to the Shields. #BraveBrowser #Twitch

@XcarsonL43692 Hello, please DM us if you're still having trouble and we can help. Thanks!

@BraveSupport last update makes brave unusable all I get is STATUS_ACCESS_VIOLATION i ran through all ur suggestions and still doesnt work, deleting Brave

@Jhonk321 Hello, please try clearing your cookies/site data for Youtube. If you're still having trouble, send us a DM and we can assist. Thanks! support.brave.app/hc/en-us/artic…

@BraveSupport I have a face broblem brave brower YouTube not working in Android please help

@yash1th_tweets @brave Hello! Can you try clearing your site data/cookies? Please DM us if you're still having trouble. Thanks!

Hey @brave @BraveSupport, got an update and after that none of the websites are loading!! Tried reloading, restarting brave and none of it works. Can you look into this ??

@PChatzifotis Hello! Can you try clearing your site data/cookies? Please DM us if you're still having trouble. Thanks!

@BraveSupport I have a site that crashes all the time. It says Error code: STATUS _ACCESS_VIOLATION . How can I fix this ?

@rafaelainciart Hello! Does it work for you in a Private Window? Can you try clearing your cookies/site data to resolve the issue? Please DM us if you're still running into trouble. Thanks!

@BraveSupport I can't view any pages this morning (since the update?)

@flywithranjan Hello! Please check to see if it works in a Private Window. If it works in a Private Window, please try clearing cookies/browsing history at brave://settings/clearBrowserData. Thanks!

@brave, @BraveSupport no websites are opening on the PC browser. Please fix this issue as soon as possible.

@DGdg576994 @Austro1904 @brave Hello! Please send us a DM and we can assist. Thanks!

@brave Since yesterday, I’ve been seeing this behavior: whenever I open a new video on YouTube, the video doesn’t start playing. You can see there’s an error, and the video only starts after I disable the ad blocker and the ad finishes playing.

@OblivNightWolf Hello! This should now be resolved. Please DM us if you're still having trouble. Thanks!

@BraveSupport There's a glitch in YouTube where it keeps saying "Experiencing Difficulties" as well as displaying 00:00 over and over again as well and it only appears on this Browser, is there a way to fix this?

@djalvaro @HandcupOfficial This should now be resolved. Thanks for reporting!

@HandcupOfficial yeah, same here. 300+ trackers being blocked before the video starts playing :( @BraveSupport @brave

Man, YouTube really hates Brave Browser users this week. Now they're refusing to let users play videos unless they turn on ads. Also, the amount of ads and trackers blocked within 15 seconds is through the roof!

@kameshkotwani Hello! We've sent you a DM. Thank you.

@BraveSupport I cannot even make sense of the logic used here.

@satyamknowsshit @brave We've replied to your DM. Thanks!

@brave @BraveSupport I accidentally logged out of my Google account a few days ago, and since then I haven’t been able to log back in on Brave. It works fine on other browsers. Tried multiple fixes but nothing worked. Please help.

@user14201 Hi! Thanks for reporting. Could you send us a DM with OS details and a screenshot of what you're experiencing? Thank you!

@BraveSupport Your new bot check is very poorly designed. The button that you need to hit is hidden below the screen and you have to scroll down for it. Why is it hidden below the screen on what is basically a blank page? This is complete amateur stuff. You should be embarrassed.