VP

Hey @Wix and @WixHelp, I’ve been waiting almost 2 months for an approved refund. How many more runaround & empty promises you gonna give to your customers? You guys can't even guarantee that my refund will be issued properly. #fraud #wix #refund #virałpost

@WixHelp Your DMs are just more runaround. There is zero mention or guarantee of my confirmed refund. I will not be spun in circles just so you can avoid issuing it. Process the refund today. @WixHelp @Wix #refund #fraud

@BrightsDark Hi there. We replied to your DM. Please take a look when you get the chance. Thanks!

Love when a company promises a refund timeframe and then completely ghosts you on the last day. 🙃 @Wix @WixHelp told me I'd have my money by today. Still nothing. Guess my credit card company will be handling this as a fraudulent charge tomorrow. 🧾👇

@Quamiss @Wix Have you ever got refunded? cause I have been waiting for my refund almost 2 months now, even with two written confirmation email.

📍If u see this click Repost 🙌🏼🇿🇦 @Wix needs to take accountability! @Wix hiding from client who has written confirmation to exit their contract with refund Resorting to ghosting is pitiful. trstp.lt/X3To-erGcx

@WixHelp I just sent my ticket number via DM. There is no valid reason to withhold my refund for 2 months when I have already received two written approval confirmations via email @WixHelp @Wix

@BrightsDark Hi there. Thanks for sharing this. If you’ve contacted our support team and have a ticket number, please share it with us via DM. We offer chat support directly here and would like to review your support request.

I provided two different written emails directly from the Wix Policy Team explicitly stating that my refund was approved. But when I reached out to your Billing Team via your support link, they straight up refused to provide an answer @Wix @WixHelp

Holding onto a customer's money for months after a refund is authorized is unacceptable customer service. I need someone from @Wix @WixHelp to look into this immediately and process the money I was promised. Invoice ID: 1224090675 #Wix #CustomerSupport

Hey @Wix and @WixHelp, why is your Billing Team ignoring written confirmation from your own Policy Team? It’s been 2 MONTHS since my refund was approved, and I’ve still received absolutely nothing.

@WixHelp Hey @WixHelp! I was told via email & live chat over 2 weeks ago that my refund was approved, but the charge is still on my credit card. Can your billing team please look into this ASAP?

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@KicksDeals Already got mine from Adidas store yesterday. Just want to look out for others 👌🏻

@KicksDeals FSR at footaction on 34th st, NY

Red @boostVIBES x @RopeLaceSupply drop next weekend ♨️ Make sure to have your notifications on for release info soon! 📷 by @illvibe_

@OhItsTeddy Plz #RESTOCK

@KicksDealsCA Did you cop any Supreme pairs?

@KicksDealsCA do you know how is the sizing of cs2 comapre to nmd r1 mesh?

@KicksDealsCA SOLD OUT!

@KicksDealsCA @CDAtaxman @DerpyFOE73 Product Page gone..RIP

@KicksDealsCA Did you cop any yet?

@KicksDealsCA i have been in line the second its drop and now, constantly got kicked out of line because of sold out....