Landon Burkhardt

@HotelsABVI I can’t find your @ in DM.

@BurkhardtLandon We apologize for any inconveniences. We truly value your feedback. Can you please send us a direct message with your contact information so that we can investigate this further for you right away?

@HotelsABVI - east Knoxville. I was denied a refund for a stay at your hotel after finding a bed bug on the bed. The reception didn’t offer an apology. They just said we had to go through the booking agency, which was then denied by the property manager. Do better, be better.