Burnt Hands

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Burnt Hands

Burnt Hands

@BurntHandsReact

Amplifying real customer stories. We’re the team helping your voice be heard—professionally & respectfully. Tag us to spotlight your experience.

Katılım Temmuz 2025
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Burnt Hands
Burnt Hands@BurntHandsReact·
Still no response from @HaagenDazs_US or the Jersey Gardens owner. I was told to “complain online,” then to “contact the shop,” and now nothing. Considering reporting hygiene concerns to @US_FDA and @NJDeptofHealth. #CustomerService #FoodSafety
Burnt Hands@BurntHandsReact

At Häagen-Dazs Jersey Gardens I was told “complain online.” When I did, corporate told me to contact the shop directly—but the shop said no manager was available. This circular runaround leaves no accountability. Disappointing. @HaagenDazs_US #CustomerService

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Burnt Hands
Burnt Hands@BurntHandsReact·
Standing with @JitendraHarpalani on this. Elderly passengers deserve care, not confusion. @AmericanAir needs to address this downgrade and refund immediately. @RobertIsomAA — accountability starts at the top. #CustomerService #TravelCare #BurntHandsReact
Jitendra Harpalani@Jeet_225

.@AmericanAir downgraded my elderly parents from Premium Economy to Economy on JFK–Delhi (AA292) despite confirmed seats. Staff gave conflicting info—my mom has arthritis & suffered on the long flight. A formal email has been sent, @RobertIsomAA @BurntHandsReact #CustomerService

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Burnt Hands
Burnt Hands@BurntHandsReact·
At Häagen-Dazs Jersey Gardens I was told “complain online.” When I did, corporate told me to contact the shop directly—but the shop said no manager was available. This circular runaround leaves no accountability. Disappointing. @HaagenDazs_US #CustomerService
Burnt Hands tweet media
Burnt Hands@BurntHandsReact

Visited Häagen-Dazs at The Mills at Jersey Gardens Mall with my (@Jeet_225) 2 toddlers. Bought 2 cones, paid extra for a cup—but was refused more than 2 spoons. Staff said there’s no manager & to “complain online.” Cone even had tissue stuck on it. Disappointing. @HaagenDazs_US

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Burnt Hands
Burnt Hands@BurntHandsReact·
Following up: I’ve now sent @HaagenDazs_US both a DM and an email (cc’d management) about the dismissive service & hygiene issue at the Jersey Gardens location. Hoping to hear back soon. #CustomerService #HaagenDazs
Burnt Hands@BurntHandsReact

Visited Häagen-Dazs at The Mills at Jersey Gardens Mall with my (@Jeet_225) 2 toddlers. Bought 2 cones, paid extra for a cup—but was refused more than 2 spoons. Staff said there’s no manager & to “complain online.” Cone even had tissue stuck on it. Disappointing. @HaagenDazs_US

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Burnt Hands
Burnt Hands@BurntHandsReact·
Visited Häagen-Dazs at The Mills at Jersey Gardens Mall with my (@Jeet_225) 2 toddlers. Bought 2 cones, paid extra for a cup—but was refused more than 2 spoons. Staff said there’s no manager & to “complain online.” Cone even had tissue stuck on it. Disappointing. @HaagenDazs_US
Burnt Hands tweet media
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Keşfet

@HaagenDazs_US @US_FDA @NJDeptofHealth @AmericanAir @RobertIsomAA @Jeet_225 @elonmusk @BarackObama