con crowley

@British_Airways I have had the most terrible experience with British Airways support staff . Following the cancellation of my flight back to the UK from Brisbane I have been trying to connect with the airline to give me an alternative route home but they are refusing to help

“My flight BA6359/BA122 on 20 March was cancelled. I am requesting rerouting under UK261 and not accepting a refund. Please assist.”@British_Airways