Charity Miles Help

Check out this guide on how to use our home screen 🙌🏼

@FlacoDan Hi Daniel, You can recommend a charity or have someone from the organization apply here bit.ly/2HxjQ4f

@CMilesSupport hey guys! Can we add a charity that’s not already included in the app? Thanks!

@alyand18 Thanks for reaching out. Sorry about the missing miles. Is this issue still occurring? Do you have GPS enabled?

@CoachPrawn Thanks for reaching out. Sorry about the lost miles. What type of phone and software do you use?

@CMilesSupport hey—I just accidentally closed my workout window before ‘finishing’ and the workout is gone. It used to be that the result was cached somewhere so I could just re-open the app and keep on going. What happened?

@IT_guy8706 Hi Garrett thanks for reaching out. Charity Miles is a free android/ IOS app that allows our members to walk, bike and run for their cause. With 42 to charities to choose from and brand partners footing the bill. You get to earn money for charity, at no cost to you.

@mrvesco What are these #charitymiles and how do they work?

I didn’t realize it was #nationalwalkingday today! Got in 3.7 #charitymiles. Some running and some walking! #runlap #fitnessedu

@MDBurgos1 Thanks for reaching out. The app will track your arm movements!

Weather getting you down? Use @CharityMiles (Indoor run/walk) mode as a pedometer to earn $$$ for charity. #charitymiles

@__kaz2y5 Thank you for reaching out, that is definitely in the upcoming roadmap for us, we just need to bring in more sponsors so we can afford to pay our wonderful causes what they deserve.

@RR02Caroline Thanks for reaching out. We are not currently integrated with Map My Run. Thank you for moving with purpose.

@n7pdv Thank you for reaching out. We are working on figuring out a way to get these types of miles sponsored so we can pay our wonderful charity partners. Thank you for your dedication and patience.

@CharityMiles is there any plans to extend the app to the Apple Watch???

@eandb1122 Thanks for reaching out. There is no current timeline for a release of the apple watch app, but we are working on it. We are a small team.

@MomRovin Thanks for reaching out Amy, we are currently working on a feature where we can help our members earn for causes not on our list. Keep an eye on 2018!

@hipurin @CharityMiles @GoParks @donateaphoto You’re really working it! Right on! 🙌

1.1 @CharityMiles for @goparks. Thx 2 #JNJ & @DonateAPhoto. #GoodHealth#EveryMileMatters

@Humana Thank you for your mileage! This is awesome. However it seems you are using an older version of the app. We recommend updating it soon!

@theRLPD @CharityMiles @SU2C Good luck to you on your #StartWithHealthy journey! - MH

1.55 @CharityMiles for @SU2C. Thanks to @Humana for sponsoring me! charitymiles.org #StartWithHealthy miles.app.link/0eHFKSg1AL

@scottym622 Thanks for letting us know. What version type is the app? As in 4.5 etc? You can see that in the app info.

@scottym622 Hi Scott, thanks for reaching out. How long has this been happening and what version of the app are you using?

@Airykah1382 Thanks for reaching out Erika, are you still not seeing your streak? Were you connected to data/wifi during this?

@CharityMiles yeah it doesn’t seem like the streak is working. I used indoor walk Friday and Saturday and it currently says streak is 0.

@lifeonmyterms Thanks for reaching out and great question. We are currently exploring integration from the tech side and the sponsorship side. We don't have an exact timeline for release. Thank you for your feedback.

@amandapokracki Thanks for reaching out and great question. We are currently exploring integration from the tech side and the sponsorship side. We don't have an exact timeline for release. Thank you for your feedback.

@CharityMiles can I connect my Fitbit to the app? It’s hard to run with my phone on my body.

@trevedwa Thanks for reaching out, We donate $500,000 every term; it's split between the charities based on the amount of miles completed for them. The more miles completed for your charity, the bigger their portion. Here is some more information about it: charitymiles.org/terms.html

7.06 @CharityMiles for @ForeverNursing. Thx 2 #JNJ & @DonateAPhoto. #GoodHealth #EveryMileMatters miles.app.link/qgnyxS4dsL

@transpacifique Thanks for reaching out. Please email support@charitymiles.org for support. The app should still be recording your workouts.

@citizenkahn Thanks for reaching out Peter. We're sorry about the lost miles. We are not currently integrated with Strava.