CRAN

Need assistance with CRAN services? ConsumerConnect is here for you, 24/7. Our WhatsApp chatbot provides instant support whenever you need it—day or night. Whether you have questions about telecommunications regulations, consumer rights, or CRAN services, ConsumerConnect delivers quick, reliable answers at your convenience. Get started now: zurl.co/UXQyt Experience seamless access to CRAN services, anytime, anywhere! #ConsumerConnect #cranamibia #WhatsAppChatbot

Welcome and Congratulations, Honourable Wenzel Kavaka

At CRAN, we believe that exceptional service extends beyond our walls and sometimes, it begins right at the door. Today, we recognised Ms Rosovita Ipinge, the security officer at our building at Freedom Plaza, for her consistent dedication and willingness to go above and beyond for our stakeholders and visitors. Though not a CRAN employee, Ms Ipinge has played a meaningful role in ensuring that every person who walks through our doors feels welcomed and assisted. Her contribution towards public awareness and community engagement reflects the very values we champion as a regulatory authority — service, integrity, and care for the people we serve. We are proud to have presented Ms Ipinge with a Certificate of Appreciation. To every unsung hero who quietly makes a difference, thank you. You are seen, and you are valued. #ServiceExcellence #cranamibia

📢 CRAN Office Closure Notice: Organisation Wide Staff Meeting and Easter Holiday observance. We apologise for any inconvenience and appreciate your understanding. #CRANamibia

The final chapter of our E-Waste Wise journey! 🇳🇦💚 This month, we have met inspiring Namibians who are taking action against e-waste. From Tatekulu Petrus to Teacher Elina, from entrepreneur Kuduumo to our partner Lineekela – each person plays a vital role. Now it is YOUR turn! Every Namibian can contribute to building a cleaner, healthier nation: ✓ Identify e-waste in your home ✓ Store it safely until collection ✓ Use designated recycling points ✓ Educate your family and community Together, CRAN is committed to supporting Namibia's fight against e-waste. Join us in this movement! Watch the final episode here: zurl.co/1nNg6 #StopEWaste #CRANamibia #CleanNamibia #WeAreResponsible

CRAN and the Namibian Competition Commission (NaCC) have signed an Addendum to their Memorandum of Understanding, strengthening regulatory cooperation in Namibia's ICT sector. This milestone enhances coordination on anti-competitive practices, streamlines complaint handling, and establishes a framework for joint investigations and information sharing, ensuring fair outcomes for all stakeholders. We are committed to building a more competitive, transparent, and innovative ICT landscape for Namibia. #cranamibia #NaCC #ICTNamibia

At CRAN, we believe that protecting Namibia's children online is a shared responsibility, one that begins at home, at the kitchen table, in the everyday conversations between parents and their children. As Namibia's digital landscape continues to grow, so does the urgency to equip our communities, particularly our parents and caregivers, with the knowledge and tools to keep children safe online. We invite all stakeholders, educators, and community leaders to watch, share, and amplify this message. Together, we can build a safer internet for every Namibian child. 🔗 Watch the full episode: zurl.co/l5PiC #ChildOnlineProtection #CRANamibia #SaferInternetNamibia #ProtectOurChildren

Digital literacy is the gateway to economic participation, entrepreneurship, and empowerment in an increasingly connected world. CRAN is committed to making communication services accessible, reliable, and inclusive so every Namibian can use technology safely and effectively. Read our latest feature article to explore how digital literacy is shaping Namibia's digital future: zurl.co/1jlsp #DigitalLiteracy #CRANamibia #DigitalTransformation

As Namibia advances in the digital era, the link between connectivity and access to information grows stronger, ensuring that every citizen, regardless of location, can actively participate in shaping the nation's future. Read our latest feature article to learn more about how ATI is driving Namibia's democratic and digital progress: zurl.co/JW7yL #AccessToInformation #DigitalInclusion #CRANamibia #CitizenEmpowerment

🎉 Join us in celebrating the birthday of Hon. Emma Theofelus, Minister of Information & Communication Technology, a visionary leader championing Namibia's digital transformation. Under her leadership, the ICT sector continues to thrive, driving innovation, connectivity, and progress across our nation. We wish her a year filled with continued success, wisdom, and strength as she guides Namibia towards a digitally inclusive future. Happy Birthday, Honourable Minister! #HappyBirthday #DigitalTransformation #ICTNamibia #CRANamibia

✨Namibia has been re-elected to serve on the Administrative Council of the Pan African Postal Union for a second term (2026–2030), a strong affirmation of the country’s continued leadership and commitment to advancing the postal and e-commerce sector across the continent. The Administrative Council plays a critical role in shaping the future of Africa’s postal ecosystem, with a clear focus on digital transformation, financial inclusion, and the strengthening of resilient, interconnected postal networks. Namibia’s re-election reflects not only the trust placed in its leadership, but also its growing contribution to driving innovation and collaboration within the Union. This achievement is underpinned by the contributions of a dedicated delegation from Communications Regulatory Authority of Namibia (CRAN) and Ministry of Information and Communication Technology (MICT): Pascal Haingura (CRAN), Johanna Shihepo (MICT), Emilia Eino (CRAN), Emilia Nghikembua (CRAN CEO), Linda Aipinge-Nakale (MICT: Executive Director and Head of Delegation), Helene Vosloo (CRAN), Maria Moses (CRAN), and Emerencia Nguarambuka (MICT). Proud moment for Namibia 🇳🇦 as we continue to actively shape Africa’s digital and economic future through platforms like PAPU. hashtag#CRANamibia hashtag#PAPU hashtag#DigitalTransformation

🤝 Meet Annemarie Naruses, Receptionist at CRAN, whose reception expertise ensures that every stakeholder interaction begins with professionalism and a genuine commitment to public service. Annemarie's reception work directly shapes stakeholder perceptions of CRAN and creates the foundation for positive relationships that enable effective regulatory communication and consumer service delivery. "When our stakeholders call CRAN, I am often their first connection to regulatory-related assistance. I ensure every caller receives prompt, courteous, and effective assistance." - Annemarie Naruses #cranamibia #MeetTheRegulator

♻️ Episode 3 of E-Waste Wise Namibia is out! In this episode, Kudumo has a bag full of old electronics, but where should he take them? Meet Lineekela from Hulina Offshore Energy, who shows him exactly where to recycle e-waste responsibly across Namibia! From Windhoek to Walvis Bay, Oshakati to your local community, collection points are available. Your old devices can get a second life through proper recycling. Materials are recovered, reused, and kept out of our landfills! Contact us at communications@cran.na for more information on where you can recycle your e-waste. Watch it here: zurl.co/y5R1L

✅ CORRECT ANSWER: B - Strengthen cooperation on telecommunications equipment imports CRAN and the Namibia Revenue Agency (NamRA) signed a Memorandum of Understanding (MOU) specifically to strengthen cooperation on telecommunications equipment imports, ensuring that all equipment entering Namibia complies with Type Approval standards.

Why did CRAN and NamRA sign an MOU?

🎉 CONGRATULATIONS TO OUR WEEK 6 TYPE APPROVAL QUIZ WINNER! We are thrilled to announce that A N Gabriel has won this week's CRAN goodie bag for correctly answering our FINAL Type Approval quiz! ✅ CORRECT ANSWER: B - Strengthen cooperation on telecommunications equipment imports CRAN and the Namibia Revenue Agency (NamRA) signed a Memorandum of Understanding (MOU) specifically to strengthen cooperation on telecommunications equipment imports, ensuring that all equipment entering Namibia complies with Type Approval standards. This partnership delivers multiple benefits for Namibia: * Strengthened cooperation between CRAN and NamRA * Streamlined customs clearance for Type Approved equipment * Enhanced enforcement of Type Approval requirements at the border * Improved information sharing between both regulatory bodies * Prevention of non-compliant equipment entering Namibia * Protection of consumers and network integrity across the country The CRAN-NamRA partnership is a critical step in ensuring that all telecommunications equipment entering Namibia meets the required regulatory standards. Together, we are building a safer, more reliable telecommunications environment for all Namibians. THANK YOU to everyone who participated in our six-week Type Approval Challenge! Your engagement has been incredible, and we hope you have learnt valuable information about Type Approval and its importance in Namibia. 🎁 A N Gabriel, please check your DMs! We will send you collection details within 24 hours. Stay connected on our WhatsApp Channel for more updates: qr.link/cvYkwP Learn more: cran.na/type-approval #CRANamibia #CRANTypeApproved #CRANSafeTech #ICTRegulation #DigitalNamibia #TypeApprovalChallenge #WhatsAppChannel #WinWithCRAN

As we reflect on the journey of the past 36 years, CRAN proudly stands with the Namibian people as we look ahead to a future defined by innovation, connectivity, and shared prosperity. Happy 36th Independence Day, Namibia! 🇳🇦 #Namibia36 #ProudlyNamibian #cranamibia

🇳🇦 Today, CRAN joins the Ministry of Information and Communication Technology @MICTNamibia and key ICT stakeholders at the High-Level Stakeholder Engagement in Mariental, Hardap Region. As part of the engagement, our team is presenting CRAN's mandate, ongoing ICT projects, and our plans for the Hardap Region. Reinforcing our commitment to affordable and accessible telecommunications services for all Namibians. #cranamibia #ICTNamibia #DigitalNamibia

🤝Meet Rackel Shikongo, Practitioner: Access to Information & Communication in the Communications & Consumer Relations department at CRAN, whose strategic communication expertise ensures that CRAN's work serves an informed and empowered public. Rackel's communication work directly enables informed consumer decision-making and meaningful public participation in regulatory processes that affect all Namibians. "Every regulation affects real people. I coordinate public consultations and ensure that all voices are heard in CRAN's decision-making processes." - Rackel Shikongo Excellence in regulatory communication requires balancing technical accuracy with public accessibility, ensuring that complex regulatory work translates into clear public benefit and understanding. #cranamibia #MeetTheRegulator

Adapt or risk losing out…CRAN CEO, Emilia Nghikembua has stressed that digital transformation for businesses sector is no longer optional, but a must.