Home-Connect

@jwayei Good Afternoon. Hope this message finds you well. Apologies for the delay in response. Please send us a direct message so we are able to assist with your issue. Regards Home-Connect Team.

@CWHomeConnect I have a problem with my fibre installation one of your agents told me I must pay for my installation and it will take 2 day I am on day 4 still no installation and my emails are being rejected now

@za_grant @FFFibre Good Afternoon. Hope this message finds you well. Apologies for delay in response. Please send us a direct message so we can get your speeds issue looked into, so we are able to further assist. Regards Home-Connect Team.

@CWHomeConnect, please chat to your friends at FrogFoot @FFFibre and together fix my 60mbps fibre service!!!

@RajenMunsamy Good Morning. Hope this message finds you well. Can I ask that you please send us a direct message so I am able to get the information for your account and I will assist you accordingly. Regards Home-Connect Team.

@CWHomeConnect Well it was sorted and also not sorted. 1. I ordered the 50/50 line with no throttle. Im not getting that. It seems im being CHEATED. 2. I mentioned that my main Competitive gaming time is at 8pm. But you close by than. How do we get support? Last night it dropped again.

@CWHomeConnect I was supposed to be online today. You promised. So we will have the long weekend without internet. Its the reason why I dont like to be on your network. Furthermore you dont have after hours support.

@WEZZA81 @OpenserveZA Good Afternoon. Hope this message finds you well. Please check your inbox as I have sent you a direct message. Regards Home-Conect Team.

@OpenserveZA @CWHomeConnect Any update?????

@OpenserveZA @CWHomeConnect no internet, Sysie Road, Randpark Ridge, Randburg

@WEZZA81 @OpenserveZA Good Afternoon. Hope this message finds you well. Apologies for the delay in response. Can I please request you send us a Direct Message as we would need to locate your application and assist you further. Regards Home-Connect Team

@RajenMunsamy Good Afternoon. Hope this message finds you well. Apologies for the delay in response and I am pleased that your query has been sorted. Regards Home-Connect Team.

@CWHomeConnect Its sorted. Thats a very late response. This is the kind of service we must get used to. Telkom and others gives a more quick and accurate response. Furthermore, after hours and weekends and public holidays? Others make sure we seen to.

@MrDTMac Good Morning. Hope this message finds you well. Apologies for the inconvenience caused. Can I request that you please send us a direct message so the reported matter can be investigated and corrected. Regards Home-Connect Team.

@CWHomeConnect Put in a request for why I am being over charged! New clients get much better rates than loyal long term clients. No reply over a week later! #Unacceptable #CrapService

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@MalomeTJ Good Morning. Hope this message finds you well. Apologies for the delay in response. Can I request that you please send us a direct message so your matter can be looked into. Regards Home-Connect Team

@CWHomeConnect your fibre internet has been trash lately. No wonder people want Starlink. Get your act together you and Rain

@Tumi_0801 Good Morning. Hope this message finds you well. apologies for the delay in response. Can I please request that you please send us a direct message so you matter can be looked into. Regards Home-Connect Team

@CWHomeConnect my wifi is off line, you don't take calls on weekend, your WhatsApp staff don't respond to messages kati yini ngani? How do we get assistance from you???

@Nqoba_M1 @vumatel Good Day. Hope this message finds you well. We are fully aware of the mentioned issue. We apologies for the inconvenience caused, however we are engaging with you privately and we will try and find a plausible solution for the mentioned issue. Regards Home-Connect Team

@CWHomeConnect @vumatel The most disappointing bit of this debacle is that no one has taken responsibility for the damage caused. Have had to buy data daily because of no network. Been on calls daily with call centre agents. Had two technicians who've failed to resolve. What more can I do? Honestly!

My @vumatel fibre has been down since Monday 10AM and I’ve called @CWHomeConnect daily since to sort this out. Today is Friday, 4PM, I am still without internet. Have an audit to wrap up, have quarter-close reporting to do. I’m spending R200+ daily on data bundles. How Sway? How?

@Dontfindme88 Good Morning. Hope this message finds you well. Apologies for the delay in response. Can I please ask that you check your inbox as I have sent you a direct message. Regards Home-Connect Team.

@CWHomeConnect This is service is so Horrible !!! Been without internet since the 30 of march, on 9th April we decided to cancel, on 10th April all suddenly Home connect wanna help but they don't .We want our cancelation paper and we are tired of waiting !!

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@LatishaLiv Good Afternoon. Hope this message finds you well. Apologies for the inconvenience caused with your connection. Can I please request that you sent us a direct message so we are able to assist with your query. Regards Home-Connect Team.

@CWHomeConnect we have been having issues with our fiber for 2 days and no resolution and absolutely crappy service from your agents.

@Deftonesgirl287 Good Morning Tiffany. Hope this message finds you well. I have sent you a direct message. Please check your inbox. Regards Home-Connect Team.

@CWHomeConnect hi guys, Randpark ridge still has no internet. Please let me know what’s going on as everyone else on Open Serve has had their connectivity restored

@Deftonesgirl287 Good Morning Tiffany. Hope this message finds you well. I have sent you a direct message. Please check your inbox. Regards Home-Connect Team.

@CWHomeConnect howzit guys, please advise why the internet is still off in Randpark Ridge? My neighbours with other ISPs have their internet back on

@LynetteTare Good Morning. Hope this message finds you well. Yes, we are operating today. Please check your direct messages. Regards Home-Connect Team.

@CWHomeConnect is anyone at your company working today? Your WhatsApp line seems dead and I’ve been holding on your line for the last 10 minutes???

@Deftonesgirl287 @OpenserveZA Good Morning Tiffany. Hope this message finds you well. Apologies for the inconvenience caused with your connection. Please send us a private message so we would be able to check on your line using the details that are linked to your account. Regards Home-Connect Team.

@OpenserveZA @CWHomeConnect hi guys the internet just went down like a light in Randpark ridge. Is there a fault?