Candice Maxwell

I have replied to you but once again shocking response from your customer service side. There was BLOOD and STAINS and HAIR all over our room and all I am being told is that I should have checked reviews and the hotel description well nothing was mentioned about there being blood

@bookingcom still no response from so say customer service 😡

@bookingcom I have messaged you.

@CandiceM1 Hi Candice, we are saddened to hear of your negative opinion about our service, and negative experience with the Property. Please share the following details in a private message, so we can review your booking: - Confirmation number - PIN code - Name on the reservation

@bookingcom still no response. Customer service is absolutely shocking 😡😡

@LewisCapaldi just watched your documentary. Well done for creating awareness and for getting the help needed. Looking forward to seeing you in Chepstow this year ! Credit to you 🤘🏼

@bookingcom customer service is shocking. Booked a hotel, couldn’t even stay the night because of the state of it - there was blood on the furniture in the room, hair and stains on the bed - when I raised this to customer service they said I should have checked the reviews- joke

@bookingcom absolutely shocking customer service so far. I have emailed, messaged in the app, called customer service, emailed operations officers and the CEO but still no response. Customer service is clearly not their concern.

Walks with my girl 🐾🐶

💞

Merry Christmas everyone 🎅🏼

Having a snuggle on the sofa, under the duvet with my girl 🐶

Love when my mum comes to stay 😘

Wide awake at 5am🤷🏻‍♀️

@CostaCoffee can someone reply to my message please

@CostaCoffee I’ve messaged you as requested. Can I please get a response ??

@CostaCoffee Done :)

@CandiceM1 Sorry Candice, are they showing up now? If not, drop us a DM with your Club card number and email address so we can check your account for you - Charlee

@CostaCoffee 2 transactions in Costa in Swindon today and they are not showing the points on my app😡 £10 transaction and a £6 one !

I literally ❤️ zoflora

Love having my little sis over to stay 💞 she means the world to me .. 👯‍♀️